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Luxent Hotel

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286 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Amstelveen, The Netherlands
Reviewed 9 June 2016 via mobile

Seriously theres nothing wrong with the hotel.. The problem is their girls staff at the resto bar who kept on flirting with someone else husband..for pete sake! And when ur looking for their manager they are always busy..they will blocked u on their fb page when u write a complaint..thats luxent.. Terrible...

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Helpful?
Thank jvcav
LuxentHotel, General Manager at Luxent Hotel, responded to this review

Dear jvcav, Thank you for your post in TripAdvisor. From our exchange of emails, I would like to apologize once again for the perception and disappointment you felt during your stay. Rest assured that all concerns of guest posted in any of our social media sites are not biased, personally responded and are taken seriously. Best regards, Melanie P. General...

Reviewed 5 June 2016 via mobile

Great staff except for two women, one at the reception at the reception whom i think in a high position. She is kinda stuck-up, not pleasing and not welcoming. The other one who answered my call when I was asking for extra bed. She confirmed they will bring extra mattress but we waited the whole night and nothing came. When...

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Helpful?
1Thank Margaret Anne V
LuxentHotel, General Manager at Luxent Hotel, responded to this review

Dear Margaret Anne V, Thank you for taking the time to share your experience on Trip Advisor. I would like to apologize for the concerns you had. Rest assured that corrective actions have been taken to avoid similar incidents in the future. On a lighter note, I am glad that you were satisfied with the hospitable service of our Chef...

Beijing
Reviewed 2 June 2016

Hotel is okay and basic. lobby is a bit small, breakfast is good with local and international selection. Shower is good with hot water, put a few pieces into laundry but one shirt is a bit ruined. A restaurant nearby recommended by hotel staff call "MESA" is very good with local foods, plenty of bars and restaurants nearby but besides...

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Helpful?
Thank FeryBaroque
LuxentHotel, General Manager at Luxent Hotel, responded to this review

Dear FeryBaroque, Thank you for your feedback. We're glad that you were satisfied with our hot shower in the bathroom and wide breakfast buffet of local and international selection. We're sorry to learn about your shirt. Try to visit us on a weekend to enjoy live entertainment and good wine selection. Looking forward to see you soon. Sincerely, Melanie P....

Los Angeles, California
Reviewed 23 May 2016

Went there to attend a birthday 80th event. The entrance to the parking lot is steep. Sign for the event is somewhat cheap. Elevators can only occupy a few people.The lobby is ok but nothing of grandeur. Some of the employees didn't know the events in the function rooms. It is just like any hotel in Quezon City.

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Helpful?
Thank AikenJoshAndrew
LuxentHotel, General Manager at Luxent Hotel, responded to this review

Dear AikenJoshAndrew, Thank you for your feedback. We shall take your observation and comment to help us improve our services and facilities. We hope to see you again for a chance to showcase our delightful service, well-appointed clean rooms and facilities as well as sumptuous food. Best regards, Melanie P. General Manager

New Jersey
Reviewed 17 May 2016

We stayed here for a night since we decided to party that weekend before heading back to the US. The lobby was nice with live music and classy decor. Our check in was smooth and staff was pleasant. Breakfast Buffet was included in the price of the room (Which we never had the chance to try since we got home...

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Helpful?
Thank nesza00000
LuxentHotel, General Manager at Luxent Hotel, responded to this review

Dear nesza00000, Thank you for choosing to stay at Luxent Hotel. While I am delighted to learn that you found our ambiance and lobby classy and nice, it is unfortunate that you were not able to try our delectable breakfast. Rest assured that we will continually strive in delivering delightful guest experiences. I am pleased to note that you have...

Marilao, Philippines
Reviewed 17 May 2016 via mobile

The hotel has a Nice view esp the big image of Mama Mary (looks like Our Lady of Manaoag) that you can see when you are in the pool area... The swimming pool is cute because from the outside it looks like the swimmers are in the aquarium. The food is excellent... Variety of choices.

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1Thank 782auroraf
LuxentHotel, General Manager at Luxent Hotel, responded to this review

Dear 782auroraf, It is a pleasure to note that the convenient location of the hotel in the metro was relaxing. We are glad that you have highly rated the outdoor swimming pool as well as the wonderful breakfast spread. It is positive feedback like yours that keep us motivated to continuously strive for the highest level of excellence. See you...

Reviewed 15 May 2016

Very nice hotel with very friendly and helpful staff. The free breakfast buffet was delicious. The rooms were well appointed and comfortable. The pool was nice as well as the free welcome cocktails. Definitely will return.

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Helpful?
Thank Ian D
LuxentHotel, General Manager at Luxent Hotel, responded to this review

Dear Ian D, Thank you for sharing your kind comments on TripAdvisor following your stay in Luxent Hotel. We are delighted to learn that you enjoyed your stay in our well appointed and comfortable room and nice pool. It will be our pleasure to serve you again. Sincerely, Melanie P. General Manager

Singapore, Singapore
Reviewed 12 May 2016

We stayed at luxent hotel because it was recommended by a friend whose sister is getting married. And the whole family of the bride stayed there as well and some other friends and relatives. The bride asked the concierge permission if they are allowed to take photos at the hotel inside their room for the preparation for the wedding ie....

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Helpful?
Thank Melba V
LuxentHotel, General Manager at Luxent Hotel, responded to this review

Dear Melba V, Thank you for your review in TripAdvisor. I am pleased to hear you that you find our rooms and staff superb, service and the guest rooms are important for hotel stays and I am glad we’ve made it. I sincerely apologize for any misunderstanding you had during your stay, I would be glad to discuss further about...

Reviewed 6 May 2016

The deluxe room where we stayed at is very spacious with a very comfortable bed. I like the classy interior design especially their big bathroom. It was fun staying here as all the staff were very accommodating. Check-in and check-out were very quick. I will certainly come back because of their superb service and the nice food set on their...

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Helpful?
Thank Melanie A
LuxentHotel, General Manager at Luxent Hotel, responded to this review

Dear Melanie, Thank you for celebrating Mother's Day with us. We are delighted that you enjoyed your stay and appreciate your compliments about our associates, guest rooms and food. We look forward to welcoming you back again soon. Best regards, Melanie P General Manager

Manila
Reviewed 24 April 2016 via mobile

Kudos to Luxent hotel! This is a business hotel in Manila but their hospitality goes beyond! They surprised us w a cake during our stay and we even had complimentary cocktails! Also, their breakfast buffet is complete! Cheese selection, bread, pizza, salad, filipino food, congee, international menu too! The staff are prompt and accommodating! Will definitely relax there again!

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Helpful?
Thank Mj M
LuxentHotel, General Manager at Luxent Hotel, responded to this review

Dear Mj M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, in particular the service and food options. A positive guest experience is something our staff takes great pride in. My team and I look forward to welcoming you back to Luxent Hotel. Sincerely yours, Melanie P....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxent Hotel is located at the center of a well-established entertainment community in the metro. It presents the sophistication of first class elegance offering pleasurable stay for relaxation or business at the heart of Quezon City. Luxent Hotel is a great pick for both business and leisure travelers. The city's main attractions such as the Boy Scout Monument, Television Networks, SM Malls, Eton Centris are a stone throw away. Just around walking distance, you can spot many eating options if you want to explore more of local foods. True to hotel's commitment, to provide delightful service to all its guests, Luxent Hotel provides all the convenience by providing facilities such as in-room service, laundry service, smoking and non-smoking areas and rooms, fitness center, spa, levitated infinity pool and kiddie pool/dip pool. Garden Cafe is an all-day dining restaurant that serves buffet breakfast, lunch and dinner daily. For a fun night out, no need to go elsewhere, sit back, relax and listen to the live acoustic entertainment at the Lush Bar and Lounge located at the hotel lobby every Fridays and Saturdays. Luxent Hotel has 117 well-appointed and spacious rooms with upscale bathroom amenities, internet access - wireless, cable TV, hair dryer, Bluetooth speakers and complimentary bottled water. Bathtub is available in all suite rooms. HOTEL POLICIES: Penalty charge of PHP 5000 for guests who smoke in a non-smoking room. Request for smoking rooms must be indicated upon reservation but is subject to availability. For early check-in and late check-out requests, corresponding charges applies and is subject to availability. Up to 2 children (12 years old and below) sharing bed with parents are free of charge. For extra bed request, additional charge of Php 1,500.00 Inclusive of breakfast and additional bathroom amenities. ... more   less 

Additional Information about Luxent Hotel

Address: 51 Timog Avenue | South Triangle, Quezon City, Luzon 1103, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $114 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Luxent Hotel 3.5*
Number of rooms: 117
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Quezon City
#3 Business Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Luxent Hotel staff and other travellers.
10 questions
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Questions? Get answers from Luxent Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a package that includes the breakfast. They provide a newspaper so take your time. The buffet is inccredible.”
 of 5 bubbles kenl621, 6 Dec 2016 | Read review
“Top floors”
 of 5 bubbles pinkkiss17, 12 Oct 2016 | Read review
“Check out Garden Cafe by Luxent Hotel! The food are superb!”
 of 5 bubbles travelonashoestring, 6 Sep 2016 | Read review
“I've no complaints about the rooms I've had (15th floor, first trip) and 16th floor (2nd trip).”
 of 5 bubbles 2016DelaC, 22 Aug 2016 | Read review
“All room locations are fine”
 of 5 bubbles murraygenis, 1 Aug 2016 | Read review
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