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Crowne Plaza Manila Galleria

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773 Reviews from our TripAdvisor Community

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Showing 743: English reviews
Calgary, Alberta, Canada
Reviewed yesterday NEW

We have stayed in this hotel last year and had such a great time that we decided to check in again last December - January. We like the location as it is in the centre of the metropolis. Quezon City, Greenhills, Makati are just a few Kilometers away with EDSA just in your doorstep. The rooms are comfortable and spacious....

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Helpful?
Thank Nilo V
Arizona
Reviewed 3 days ago NEWvia mobile

This is my first time in manila and I decided to booked in Crowne plaza Manila. I stayed for 2 nights. Their rooms are clean and spacious their staffs are very polite and kind. I had a wonderful time their.

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Helpful?
Thank itsmekarenR
Reviewed 6 days ago NEW

It's always a treat staying at Crowne Plaza Manila Galleria. Very clean and spacious room, excellent service from hotel staff, and great food / snacks / drinks at the executive lounge. It's my 3rd time staying in celebrating my birthday and it's always a great treat for myself and my family. It's our last night today and will certainly come...

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Helpful?
Thank Dpenkian
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Crowne Plaza Manila Galleria. We are very pleased to have the privilege of welcoming you back and to learn that you have thoroughly enjoyed your stay, especially appreciating the service and value of our product. We are also grateful that you chose to spend your special moment with us. Feedback from...

Manila, Philippines
Reviewed 1 week ago

Pros: > Location is at prime. Ma is connected to the hotel > Room is spacious and clean > bathroom has a separate tub and shower > Pool was not very cold > Breakfast: wide variety of food Cons: > You can hear the conversations outside your room > Hotel was old and dated > When you booked a room...

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Helpful?
Thank Jose Mari E
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to write a detailed review of your recent stay with us. We are thrilled to hear that you were able to have a relaxing stay with us. We continuously aim to provide our valued guests with the most enjoyable and comfortable stay and we are...

Makati, Philippines
Reviewed 2 weeks ago via mobile

CP is fairly new and modern. The rooms are big and adequate for families. The staff were accommodating to our needs of having connecting rooms. Rooms are also wheelchair accessible. The location is best since they are connected to the mall and is surrounded by many restos. The staff were friendly but can be more attentive. Probably since we stayed...

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Helpful?
Thank Noreen_Owen
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank you for taking the time to write a detailed review of your recent stay with us. We are thrilled to hear that you were able to have a relaxing stay with us. We continuously aim to provide our valued guests with the most enjoyable and comfortable stay and we are...

Inwood, West Virginia
Reviewed 2 weeks ago via mobile

I debated whether to rate this hotel "poor" and decided that was too harsh. For the level of quality I would expect from this company, I was not pleased. During our two-week stay in Manila, we booked rooms in four different hotels; the first three cost about half or less what the Crowne Plaza costs. Yet, they were all better....

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Helpful?
Thank BroonsBane
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Crowne Plaza Manila Galleria. We apologize that your recent stay fell short of expectations. We appreciate your comments especially as an IHG Rewards Club Platinum member and will share these with our team so that we can continue to improve our services. May I know more details about your experience? This...

Vancouver, Canada
Reviewed 2 weeks ago

This is a really nice hotel attached to the Robinsons Mall. Very well appointed and Friendly Staff. The restaurant prices however are not for the faint of heart. Breakfast at over P1300 is a little severe. My only real complaint about this hotel is the traffic. Manila traffic is horrific unless you are travelling early, early morning. I went to...

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Helpful?
Thank Finethymes
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Crowne Plaza Manila Galleria. We are pleased to learn that you have thoroughly enjoyed your stay, especially appreciating the service and location. We apologize that your experience during the breakfast buffet did not meet your expectations. We will be sharing your feedback with our staff and make the necessary changes and...

Reviewed 2 weeks ago via mobile

Our family spent 2 nights at Crowne Plaza to celebrate the New Year. We booked an Executive Suite and an adjoining Deluxe room. The rooms were big enough to accomodate all 6 of us, and 2 kids. The hotel threw complementary gift bags for the children which I thought was a really nice gesture. We look forward to holding more...

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Helpful?
Thank JP N
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you very much for your review of Crowne Plaza Manila Galleria. It is our pleasure sharing with you on celebrating such special occasion in our hotel. We are happy to know that you have enjoyed your stay with us. We are looking forward on your next visit soon.

Paranaque, Philippines
Reviewed 2 weeks ago via mobile

After several years, we decided to go back for an overnight stay at the Crown Plaza hotel. Glad to see that they have maintained the quality of service of both the hotel and 7 Corners. In spite the aggressive competition in the Ortigas area, they are still able to attract a lot of guests. An advantage is their location which...

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Helpful?
Thank cdocampo
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review regarding your stay at Crowne Plaza Manila Galleria. The location of our hotel is indeed one of our advantages. We are very delighted that you have enjoyed your stay with us. We hope to welcome you again soon.

Blackpool, United Kingdom
Reviewed 3 weeks ago

First let's start at the beginning and checking was 3pm so my partner and I arrived around 3.15pm and seeing it's Christmas Day understandingly lots of others where booking in too. When my partner tried to book in, it soon became apparent to me there was some sort of problem. When I asked I was told that the allotted room...

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Helpful?
Thank AlanJohnLees1954
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Crowne Plaza Manila Galleria. We sincerely apologize that your recent stay fell short of expectations and that you have experienced inconveniences, as that is not up to our normal standards. We offer no excuses for the missed basics such as delay in bringing up your bath towels. We are also actively...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, Seafood, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $128 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Hotel Style:
#2 Business Hotel in Quezon City
#4 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manila Galleria staff and other travellers.
7 questions
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Seattle, Washington
6 months ago
Seattle, Washington
6 months ago
Pamplona, Spain
7 months ago
HaZore'a, Israel
over a year ago

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Questions? Get answers from Crowne Plaza Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor and preferably facing the pool because you can hear the noise in ortigas.”
 of 5 bubbles 162marissab, 26 Dec 2016 | Read review
“Higher floor East facing rooms have a lovely view of the distant hills”
 of 5 bubbles Kabirp, 7 Dec 2016 | Read review
“Good for short stays only.”
 of 5 bubbles SouthPhillyPT19148, 12 Nov 2016 | Read review
“Don't choose the rooms facing the elevated road...its quite noisy”
 of 5 bubbles Balavis, 27 Oct 2016 | Read review
“My suite 1413 was quieter than rooms/suites I have had before.”
 of 5 bubbles robert_bos53, 22 Oct 2016 | Read review
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