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Crowne Plaza Manila Galleria

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756 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Manila Galleria
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Showing 727: English reviews
Reviewed 13 October 2016

The rooms are big and comfortable, beds are very comfy. The bathroom has all the right amenities and the room temperature can be regulated. The best of Crowne Plaza is its staff. Amazing people and very kind, they certainly understand what it is good customer service! The buffet is great with so many options available and the room service is...

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Helpful?
1Thank Laura A
Manila Philippines
Reviewed 10 October 2016 via mobile

It's been several years when I last stayed at this hotel . Nothing much has changed , the major bright spot is with its friendly staff with positive vibes . The location is very much strategic , but let me remind everyone that the Robinsons Galleria mall badly needs changes in itself , faring poorly in comparison to SM Mega...

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1Thank doctorfoxtrot
Reviewed 2 October 2016 via mobile

Travel there last year as an IHG employee rate.. being one of IHG's employee we have the privilege discount for the room rates..I booked 2 rooms since I am traveling with my family ,,, I am impressed by the concierge of how accommodating and professional they are , when I entered at the lobby with all my burdened luggages they...

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1Thank Eana R
Makati, Philippines
Reviewed 29 September 2016 via mobile

I have stayed in this hotel for about 7 days every month since July, and I must say my experience was not consistent. I am a platinum elite member and during one of our stays we were upgraded to a larger room, but for succeeding stays, we were not offered any upgrades even if the hotel is not full. PROS...

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Helpful?
1Thank Sunkissedguy
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to write a detailed review of your stay. Please accept my sincere apologies that not all aspects of your stay did meet your expectations and that we were not able to upgrade your room throughout your stay because of availability. We are constantly looking for...

Philippines
Reviewed 26 September 2016 via mobile

I stayed here for 5 days and this hotel was definitely one of Manila's best. Staff were friendly and courteous, beds were too comfortable which made working pretty much impossible (lol), loads of option for buffet breakfast (lattes were included btw and you can have it to go) and for your inner shopaholics, they have easy access to the shopping...

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Helpful?
1Thank Mitzell T
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. It gives us joy to hear that you were satisfied with almost all our products and services. We hope to continue to provide you with excellent service that you deserve. We can't wait to welcome you again for another great stay at Crowne...

Reviewed 25 September 2016

I stayed here for over a month during a business visit. I think overall this hotel is not the best I've seen and definitely not value for money given the rate they charge guests. I think the food options in the mall next to this hotel are better than what they provide within. Overall an average experience and would not...

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Helpful?
1Thank Kaustubh M
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate that you have taken the time to share to us your feedback. I am very sorry to read that your stay did not meet your expectations. I hope you would give is another chance to welcome you again at our hotel. Sincerely, Hotel Manager

Melbourne, Australia
Reviewed 25 September 2016

I've stayed in Crowne Plaza hotels in several different countries and this one was in a poor state of repair. Lobby and entry all nicely polished. Check in was very smooth. The room had a very dated appearance, wallpaper was peeling off the walls, electrical sockets not secured to the wall, the deck was scratched and broken where someone had...

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Helpful?
1Thank VincentVega34
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to share your feedback regarding your recent stay. Please accept our sincere apologies for the challenges that you experienced as that is certainly not indicative of the level of service that we pride ourselves on. We cautiously maintain our property. Rest assured that this will...

Tamuning, Mariana Islands
Reviewed 18 September 2016

Stayed at this property for 1 night recently and my only regrets was I wish I could stay longer! This is a great property located adjoining to Holiday Inn. It's a step up from the Holiday Inn and room are very spacious. My favorite is the room large bathroom. Staff are very attentive and property are well kept and super...

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Helpful?
1Thank sunardi l
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We are thrilled to hear that you had a wonderful stay with us. Thank you for sharing your experience. I am pleased to know that you liked our spacious rooms and its amenities. Our staff aim to make our guests happy. This will be shared to them, who will surely find...

Quezon City, Philippines
Reviewed 18 September 2016

Our room has 2 double beds and is bigger than your usual standard deluxe room. The hotel offers basic amenities. Interior design is a bit plain and old. Swimming pool is small, dilapidated and crowded during our stay. The hotel has a direct connection to a mall, Robinsons Galleria. It also offers many parking spaces.

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Helpful?
1Thank Carlou G
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for sharing to us your feedback. It was great to know that you liked our spacious rooms. I hope you were able to enjoy the nearby attractions around the hotel. We look forward to serving you again soon. All the best, Hotel Manager

Dubai, United Arab Emirates
Reviewed 14 September 2016 via mobile

The hotel is good, nice location, good amenities however the rooms start to get old and need refurbishment to stay up to date. Breakfast is good and the staff are friendly/helpful. The gym is well equipped however it was under renovation during my last visit. The area from the crowne plaza going to the swimming pool has a terrible fried...

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Helpful?
1Thank Rokross
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We thank you for sharing to us your experience. It gives us joy to know that you liked the location of our hotel, its amenities and the friendliness of our staff. We have taken notes, and we appreciate your suggestions which will help us identify areas for improvement. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, Philippine, Seafood, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $133 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Hotel Style:
#2 Business Hotel in Quezon City
#4 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manila Galleria staff and other travellers.
7 questions
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Seattle, Washington
5 months ago
Seattle, Washington
5 months ago
Pamplona, Spain
5 months ago
HaZore'a, Israel
over a year ago

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Questions? Get answers from Crowne Plaza Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for short stays only.”
 of 5 bubbles SouthPhillyPT19148, 12 Nov 2016 | Read review
“Don't choose the rooms facing the elevated road...its quite noisy”
 of 5 bubbles Balavis, 27 Oct 2016 | Read review
“My suite 1413 was quieter than rooms/suites I have had before.”
 of 5 bubbles robert_bos53, 22 Oct 2016 | Read review
“High floor, corner suites”
 of 5 bubbles lilet819, 18 Oct 2016 | Read review
“Join Ihg hotel programme it really helps I think”
 of 5 bubbles kiwi084, 18 Oct 2016 | Read review
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