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Crowne Plaza Manila Galleria

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800 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Manila Galleria
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Showing 769: English reviews
London, United Kingdom
Reviewed 15 February 2015

I was at Crowne Plaza Manila Galleria last week on a business trip and had a very comfortable stay. The breakfast is magnificent - most important aspect of a hotel for me. My room was huge and it contained everything I needed. The transport to/from the airport was flawless (obviously, this means the service, and not the traffic which is...

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Helpful?
1Thank Maria Carmen F
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your overall experience. It was great to know that you had a wonderful stay in our hotel. We truly appreciate your comments about our spacious rooms, breakfast, airport transfers, and nearby facilities. We are honored for your recommendation and we will certainly share this to...

Bangkok, Thailand
Reviewed 13 February 2015

I stayed here as part of a conference Nov 21-24, 2014. As this is a "Crowne Plaza," a higher version of Holiday Inn, I was expecting a great deal from my stay. I was, however, extremely disappointed. I've stayed at many hotels in Manila, and this is possibly one of the worst experiences I've had. The hotel is a conference...

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Helpful?
Thank Bruce A
IHGCare, Guest Relations Manager at Crowne Plaza Manila Galleria, responded to this review

Dear AVBKK, Thank you for taking the time to review our hotel. I appreciate your kind comments regarding our room accommodations. However, it is truly regrettable that you did not fully enjoy your recent stay with us and I apologize for any inconvenience you may have experienced with our restaurant service. Your comments are highly valuable to us and will...

Reviewed 13 February 2015

The hotel's location is very accessible to the mundane needs of a traveler which makes it really great! The highlight of my stay would be the great service I've experienced and witnessed throughout my stay here. The rates are worth the price which made it even better!

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Helpful?
Thank Dennise G
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing this to us. We are glad to know that you enjoyed your stay and you were happy with the location of our hotel. We appreciate your recognition towards our efforts and the services rendered. We look forward in welcoming you back soon! All the best, Executive Assistant...

Hong Kong, China
Reviewed 31 January 2015

-Wallpaper and paint in corridors peeling, moldy with cracks -Rooms: while clean, furniture is old and in need of an upgrade (cracks on wooden panels, scratched and stained). Curtains closed (after some effort) still had quite some light passing through -I was upgraded due to my platinum status to a bigger room; while it was very spacious, it felt too...

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Helpful?
Thank JohnnyS_HK
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for taking the time to write us your feedback. We apologize for any inconvenience this may have caused you. We have taken notes and we thank you for your valuable suggestions which will help us to identify areas of improvement. We hope to welcome you back soon. All the...

Vienna, Virginia
Reviewed 27 January 2015

We stayed at the Crowne Plaza for two nights last December. Check In team was very accommodating. They were very helpful in answering our questions. Location of hotel is good for tourists and business travelers. The adjacent mall is a plus for shopping. The Seven Corner buffet is pricey but worth it. A concern was security because anybody can use...

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Helpful?
1Thank Ina O
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for taking the time to share your experience. We appreciate your comments about our Front Office staff, location of our hotel, nearby facilities and our restaurant. However, it is my deepest regret that you had an unpleasant stay. We will ensure to take your experience on board so we...

Iceland
Reviewed 17 January 2015 via mobile

As a very loyal Crowne plaza costumer i visited this hotel 5 days. Have to say i was very dissapointed with this hotel. Everything failed almost. Check in experience 3/5 Room quality 3/5 Room size 5/5 Cleaning in hotel 3/5 Condition of hotel 2/5 Staff in Restaurant 2/5 Food quality 2/5 Bar one 4/5 Laundry service 5/5 Swimming pool no...

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Helpful?
Thank Benedikt H
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing your challenges you have experienced during your stay with us. It saddens us knowing that you had an unpleasant experience and would like to apologize for your disappointment. Rest assured that I will be cascading this to the team and we will be doing everything we can...

Kongsvinger, Norway
Reviewed 12 January 2015

I stayed here for one night to complete my IHG Set Your Sights promotion as it was right next door to the Holiday Inn. The hotel was more luxurious than the HI Galleria however for the extra money I wouldn't return as the Holiday Inn was good enough. The room was massive with a comfortable bed and a filter coffee...

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Helpful?
Thank The_traveller201
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience and for choosing to stay in our hotel. We appreciate your comments about our spacious rooms and its facilities, service rendered by our staff and the nearby facilities. We will be delighted to share it with the management and staff. We can't wait...

California
Reviewed 11 January 2015

I enjoyed my stay at this hotel. This hotel is attached to the Robinson's galleria mall, so you can actually go to the 4th floor for an easy access to the mall entrance without going outside. Plenty of places to eat. Rooms were very nice and clean. My room was at the side edge so I could see all around...

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Helpful?
Thank d2012t
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for sharing to us your review. It was a great pleasure reading your comments about our spacious room, city view and nearby facilities. We are glad to know that you enjoyed your stay in our hotel. This will be shared to everyone who will find this a source of...

Doha, Qatar
Reviewed 10 January 2015

I stayed with my family right after Christmas day, 26th of December. I just came back to PH from the middle east,.. and It was actually my first time to try a hotel in Manila, we chose this hotel coz of the location -- connected to the Rob Galleria where my family's shopping convenience. I found most of the staff...

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Helpful?
Thank Aian M
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate you for taking the time to share to us your experience. It is my deepest regret that this happened to you, as we make sure that all our guests are attended to. Rest assured that it is not our intention to do so and I would like to apologize....

Reviewed 9 January 2015

I was able to stay here for a video shoot. Its was a nice hotel. Staff were friendly but the passageways are a bit tricky. Food served is limited but nice. I would still say it is a nice hotel and I could recommend this to anyone.

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Helpful?
Thank Mari B
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for writing us your feedback. We are honored for your recommendation and for choosing our hotel as your location for your video shoot. We hope to continue to provide you with excellent service all the time. We look forward in welcoming you back soon! All the best, Executive Assistant...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $122 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Travelocity and Expedia so you can book your Crowne Plaza Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Hotel Style:
#2 Business Hotel in Quezon City
#4 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manila Galleria staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Manila Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms are on higher floors away from elevators”
 of 5 bubbles snowbird052, 16 Mar 2017 | Read review
“get a room with a view of EDSA”
 of 5 bubbles G9761MHalexa, 8 Mar 2017 | Read review
“If you do not care for hotel food, try going to the food court in the attached mall. If you are up late with jet lag, try the bar”
 of 5 bubbles tstlkechkn, 14 Feb 2017 | Read review
“Get a higher floor and preferably facing the pool because you can hear the noise in ortigas.”
 of 5 bubbles 162marissab, 26 Dec 2016 | Read review
“Higher floor East facing rooms have a lovely view of the distant hills”
 of 5 bubbles Kabirp, 7 Dec 2016 | Read review
5 of 5