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Crowne Plaza Manila Galleria

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789 Reviews from our TripAdvisor Community

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Showing 758: English reviews
israel
Reviewed 28 August 2014

Nice hotel- good service- attached to large shopping mall which is advantage during rain. Service good,breakfast good. Only reason i gave 4 rather than 5 was i saw some small maintenance issues. I mean really small things but only give 5 for perfect stay.examples-- internet cable in room- the clip was broken so didnt stay in plug, the drying line...

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Helpful?
1Thank kibbutznik_9
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking the time write us your feedback. We are glad that you were satisfied with our services. We have taken notes and we thank you for your valuable suggestions which will help us to identify areas of improvement. We look forward to welcome you again. Al the best, Executive Assistant Manager

Bangalore
Reviewed 25 August 2014 via mobile

The hotel is a stones throw from ADB. Located ideally.Walking distance to the podium and mega malls. The Robinsons galleria is just next door. The grand deluxe rooms are very spacious. Service is ok.Should be ramped up. Buffet breakfast options for vegetarians not so good.The restaurant seating is very cluttered. Since the malls close by food is not a problem....

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Helpful?
1Thank Arvind M
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing to us your feedback about our hotel. We are happy to know that you were satisfied with the room provided for you. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. We hope to welcome you once again! All...

Reviewed 25 August 2014 via mobile

Stayed here with my cousins on the 17th floor & definitely had a great time. . Staffs were very polite,rooms were clean ,the breakfast buffet was also great.The pool area was well lighted coz we stayed till it closed at 8pm, but hopefully they can extend their closing time in the future.. But in general would definitely be coming back...

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Helpful?
1Thank Kathy D
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing to us your feedback. We are happy to know that you have thoroughly enjoyed your stay with us and that you were satisfied with our products and services. We will share this to the team. We hope to see you again soon! All the best, Executive Assistant Manager

Reviewed 22 August 2014

The staff members are really polite and hospitable, offering good service to the guests.The room was nice although the view was not the best one (I was on the 6th floor). Convenient because is directly connected to the mall. I would definitely recommend this hotel. Contra: Pay for internet in a 4 stars (I guess) hotel? This is unacceptable. Completely...

Review collected in partnership with this hotel
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1Thank Fellipe B
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking the time to write us your feedback. We are happy to know that you were satisfied with the room provided for you. Here in Crowne Plaza Manila, we make sure that our guests are happy with our services. We can't wait to welcome you back! All the best, Executive Assistant Manager

Nanjing
Reviewed 21 August 2014

This time Iplanned to stay near Robinsons Galleria and there are not so many good hotels in Ortigas. I selected this hotel because it has relatively new rooms ( I sstayed several times here during the last years), the breakfast buffet is very good, and the access to the mall is also very convenient. However if I compare the rooms...

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Helpful?
2Thank andie6931
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, We appreciate that you have taken the time to share to us your experiences. It is always our pleasure to have you as our guest. We regret to know that you were not satisfied with your stay here in our hotel. Rest assured that we will share this to the management, as we strive to provide you...

Reviewed 15 August 2014

It was rather a fantastic experience to stay here for my trip. I had a relaxing night which I did not expect knowing it's in a busy place like Ortigas.The food was awesome and the staff are very accomodating.

Review collected in partnership with this hotel
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Helpful?
1Thank Dee B
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for writing us your feedback. We are happy to know that you had a great stay with us. Our staff tries their best to provide excellent service to all our guests every time. We hope to see you soon! All the best, Executive Assistant Manager

Cainta, Rizal, Philippines
Reviewed 14 August 2014

All the staff members are so hospitable and they give excellent service to their guests. The room I stayed was very relaxing and comfortable. The hotel also is directly connected to the mall so it is very convenient.

Review collected in partnership with this hotel
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1Thank Raymond C
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Mr. Raymond, Thank you for taking the time to write us your feedback. We are glad to hear that you enjoyed your stay with us and that you were satisfied with the room that was given to you. Here at Crowne Plaza Manila, our staffs make sure that our guests are happy and well-relaxed. We look forward to serve...

Singapore, Singapore
Reviewed 14 August 2014

We booked Crowne Plaza as our pre and post wedding preparation venue since our Church and Reception Venue was situated midway those places. It was very convenient most especially the fact that there was a direct access to the mall (Robinson's Galleria) gave so much ease to buy last minute necessities. Our rooms are well secured, bedsheets are nicely cleaned...

Review collected in partnership with this hotel
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1Thank Abigail A
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Ms. Abigail, Thank you for sharing to us your wonderful experience at Crowne Plaza Manila Galleria. We are honored to be part of your special moment and it gives us joy hearing that you had a spectacular stay at our hotel. It also gives us delight to know that you were satisfied with our products and services, and our...

Chicago, Illinois
Reviewed 13 August 2014

I was visiting Manila on a short business trip for just 2 nights. I have never been so impressed in such a short time with the level of service though I've stayed at most IHG hotels in other parts of the world. Right from picking me up at the airport to dropping me off, every staff member was very courteous,...

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1Thank hudson m
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a great review. We enjoyed reading your comments and we are delighted to know that you had a successful business trip. We are thrilled that you were satisfied with our products and services in almost all aspect of the hotel. We will share this to the team and...

Singapore, null, Singapore
Reviewed 12 August 2014

I stayed in Crowne Plaze Ortigas for 2 days due to one of my best friends wedding preparation and after wedding events. The place is very convenient due to its has its own connection to the mall and as well as its located to a prime place in Ortigas. Crew were very accommodating and very helpful, breakfast buffet is good,...

Review collected in partnership with this hotel
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1Thank blued07
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing your experiences and for choosing Crowne Plaza Manila. We are happy to know that you were satisfied with our products and services. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. We look forward to welcoming you again for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $125 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com and Expedia so you can book your Crowne Plaza Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Hotel Style:
#2 Business Hotel in Quezon City
#4 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manila Galleria staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Manila Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do not care for hotel food, try going to the food court in the attached mall. If you are up late with jet lag, try the bar”
 of 5 bubbles tstlkechkn, 14 Feb 2017 | Read review
“Get a higher floor and preferably facing the pool because you can hear the noise in ortigas.”
 of 5 bubbles 162marissab, 26 Dec 2016 | Read review
“Higher floor East facing rooms have a lovely view of the distant hills”
 of 5 bubbles Kabirp, 7 Dec 2016 | Read review
“Good for short stays only.”
 of 5 bubbles SouthPhillyPT19148, 12 Nov 2016 | Read review
“Don't choose the rooms facing the elevated road...its quite noisy”
 of 5 bubbles Balavis, 27 Oct 2016 | Read review
5 of 5