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Bertram Inn and Conference Center

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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104 Reviews from our TripAdvisor Community

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Showing 101: English reviews
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Atlanta, Georgia
Reviewed 31 January 2017 via mobile

The Bertram Inn's best days are long gone unless they do a complete makeover. The staff at the front desk did a nice job...other than that bright spot...it was like being in a real life movie like The Shining. The hotel seemed hauntingly dark and deserted and the room service coffee was weak and stale at best. I'm sure it...

Thank jimlrvp
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you for providing your review. Unfortunately, there are times in January and February where there is very little business travelers and certainly very few wedding guests, and as a result, the hotel is quite slow. I too have said, it reminds me of a movie when it is extremely slow. I was glad to read that the front desk...

Columbus, Ohio
Reviewed 28 January 2017

Came in for a wedding reception last week, was not sure what to expect as I am familiar with traveling & usually stay at a chain. So glad I stayed here - although there was a cheap option down the road. My room was spacious, clean & elegant. When I checked in, I was early - and the desk person...

Thank 445gradys
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you very much for your response. I am very glad you mentioned sushi and our sushi chef. We think our sushi chef and his sushi are outstanding. We work diligently to provide our guests with the highest possible quality of food and service. We look forward to your return and future comments that will help us to improve!

Streetsboro, Ohio
Reviewed 19 January 2017

Last Saturday we attended our nephew's wedding at the Annex area of the Bertram. Extremely disappointed...I know what it costs to have a wedding reception at the Bertram and I'm glad I wasn't paying for this bill. First off, happy hour, you need more than 1 bartender when there's over 200 guests trying to get drinks. Also I would recommend...

2Thank susanconsolo
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you for your detailed response. it is our goal to please and exceed the expectations of all of our guests. Sometimes when we are trying to please all guests, there will be times where we miss our mark. We will certainly review the items that you detailed in your summation. Sometimes guests are given a timeline of events for...

Reviewed 31 December 2016

Stayed here with a friend for one night while in Aurora. The lobby is beautiful, especially with its Christmas decorations this time of year. Leapord and Paws are great dining options right in the hotel. While the hallways could be better lit, the rooms and bathrooms are clean and cozy. Would consider coming back to this location for a special...

Thank SocioKathy
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you for your submission. We spend many man-hours decorating the facility to reflect the season and holidays of the year. I am glad you had the opportunity and time to appreciate it. I think as a management team, we will have to rethink our energy conservation themes as far as the main hallways and corridors are concerned. We dim...

Reviewed 1 November 2016

I was here for the second time, having been here for our 50 Year Class Reunion. Now I was here Ten Years later for our 60 Year Reunion and it was still areal treat. I was able to assist our committee on site and the event staff of the Bertram were always on the spot with what they were handling....

Thank Allan R
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you very much for your comments. It was a pleasure for us to host your event and we look forward to serving you again in the near future

Ravenna, Ohio
Reviewed 31 October 2016

As always, the Bertram has exceeded expectations. We recently hosted an employee appreciation event at the Bertram and were not disappointed. Event space was perfect. Staff was courteous and accommodating to every request. Guest rooms were spacious, clean and reasonably priced. We will absolutely be contacting them when planning our next event.

Thank swa8530
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you for posting to Trip Advisor. We constantly challenge ourselves to find new ways to improve the overall guests experience. We will not stop. Our goal is to exceed all of our guests expectations with zero defections. We appreciate the positive comments and promise to never stop working to please all of our guests.

East Brunswick, New Jersey
Reviewed 14 October 2016

I come here every year for a trade show. Last year I had a room off of the pool and I loved it. After the show, I would just relax in a lounge chair outside of the room. The pool is large and Unlike many hotels, people actually use it. The property is large and it is kept clean. The...

Thank Janice L
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you very much for your insightful comments. We strive to exceed our guests' expectations. Every comment we receive, we take back to our staff and try to improve ourselves.

Pittsburgh, Pennsylvania
Reviewed 14 September 2016

I stayed at the Bertram for a work event in July. Check in was speedy, and the room was a good size and well appointed. The facility is huge and decorated beautifully, it could accommodate almost any event. The center courtyard pool is stunning and very well kept. Our meeting was held in an onsite amphitheater. An awesome venue with...

Thank stohrspot
Warren, New Jersey
Reviewed 6 September 2016 via mobile

We stayed for 2 nights while in town for a wedding. The rooms are huge, the pool seems as if it has recently been redone, my kids didn't want to get out. They had a nice seating area around the pool which included chaise lounge chairs, tables to eat at with umbrellas, and outdoor sectional sofas and tables. The game...

Thank CapriGirl2015
Groton, New York
Reviewed 25 August 2016 via mobile

Stayed at the Bertram for three nights while attending a trade show there. I cannot say enough about the wonderful staff, clean and well furnished rooms, excellent restaurant at the Inn and beautifully manicured grounds. I look forward to coming back next year!!

Thank xannan75

8 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (8)
Hotel & Grounds (1)
Pool/Beach Area (1)
Business Centre/Function Rooms (1)
Dining (1)
Room/Suite (2)
Other (2)
07/05/2017 08/05/2017
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  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Bertram Inn and Conference Center is a full service conference center and hotel. The Bertram boasts 224 well appointed guest rooms and suites. Heated outdoor pool, exercise rooms and a game room. The hotel features two restaurants, a bar and a full sushi bar. Located just minutes away from Aurora Farms Premium outlets, Thorncreek Winery, Wildwater Kingdom and Hardrock Rocksino. ... more   less 

Additional Information about Bertram Inn and Conference Center

Address: 600 N Aurora Rd, Aurora, OH 44202-7107
Region: United States > Ohio > Aurora
Price Range: $133 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bertram Inn and Conference Center 3.5*
Number of rooms: 224
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Also Known As:
Bertram Hotel Aurora
Bertram Inn And Conference Center Aurora, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Bertram Inn and Conference Center staff and other travellers.
1 question
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Aurora, Ohio
over a year ago

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Questions? Get answers from Bertram Inn and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have an event, let the staff help you organize it.”
allanr356, 1 Nov 2016 | Read review
“If you are a smoker, a room off of the pool is helpful.”
698janicel, 14 Oct 2016 | Read review
“I was right next to the elevator but i couldn't hear a thing”
peeps59, 13 Jul 2016 | Read review
“With the large layout, ask for a room near an entrance.”
DERTUR, 13 May 2016 | Read review
“I was on the third floor, just off of the elevator and it was very quite.”
Terry_LS64, 28 Apr 2016 | Read review
5 of 5
US$159* /night
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Prices are for 1 room, 2 adults
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