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The Bertram Inn & Conference Center, A Trademark Collection

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Dining (3)
Room & Suite (3)
Pool & Beach (1)
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Overview
  • Excellent22%
  • Very good23%
  • Average31%
  • Poor14%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (129)
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Traveller rating
29
29
36
18
14
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LanguageEnglish
29
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36
18
14
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All reviewswedding receptiontrade showair conditioninggreat poollarge hotelpleasant staybit datedadjoining roomsrestaurant menuone night staydrawersgatheringfurnishingsattendeesservervacuumingvenue
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1 - 5 of 126 reviews
Reviewed 4 days ago

The service was excellent, check-in was easy and simple, the room was cozy and spacious. My stay was great, I liked everything about the hotel. Useful amenities like ironing board, iron, hair dryer, coffee maker, and mini frig. The bath towels were like a blanket....huge!!...More

Review collected in partnership with Trademark Hotels
Thank anelson007
Response from Derrick B, Manager at The Bertram Inn & Conference Center, A Trademark CollectionResponded 2 days ago

Good Evening, Thank you for your review. Yes WiFi is available throughout the hotel. In room guests can access the internet via WiFi or hard wired via Ethernet cables... which are also available in the rooms. Our bath sheets (over-sized bath towels) are a really...More

Reviewed 4 weeks ago

I stayed overnight at a convention. Great service they let me both Check on early and check out late. I slept very well and so did my kids. The only non resolved complaint is the wi do connections were not sufficient for my son to...More

Review collected in partnership with Trademark Hotels
Thank hfitchet
Response from Derrick B, Manager at The Bertram Inn & Conference Center, A Trademark CollectionResponded 4 weeks ago

We appreciate the review. I am assuming your mean the ConCoction convention held here the 9th-11th. I have to admit, our wifi was stretched to the limits with all the gamers! We have to plan on additional bandwith for next year's convention. But thankfully, we...More

A TripAdvisor Member
1
Reviewed 14 March 2018

My wife is allergic to feathers. We specified 'no feather bedding' in our reservation, and confirmed the day before our stay. When we arrived we triple checked and the clerk said 'I don't think we use feathers'. One of the 5 pillows turned out to...More

Review collected in partnership with Trademark Hotels
Thank A TripAdvisor Member
Response from Derrick B, Manager at The Bertram Inn & Conference Center, A Trademark CollectionResponded 4 weeks ago

Thank you for your post. As you now know, we do have down feather pillows. This error is inexcusable. One that could easily have been remedied. I apologize for the error and can certainly sympathize with any discomfort this may have caused! As far as...More

Reviewed 13 March 2018

All the groomsman for my daughters wedding spent the night there the night before the wedding. The Bertram was so wonderful. They shuttled the boys to the rehearsal and brought them back to the hotel. The rooms were great and the breakfast was fabulous. Thanks...More

Thank jan g
Response from Derrick B, Manager at The Bertram Inn & Conference Center, A Trademark CollectionResponded 4 weeks ago

Thank you for such a positive review! We know that planning a wedding is very arduous! We strive to make all our brides breathe a little easier throughout the planning and of course, the execution stages. We are absolutely delighted that you enjoyed our amenities...More

Reviewed 13 March 2018

Everyone was friendly and did their upmost to make sure our stay was very pleasant. The food did not disappoint at all. Great restaurant, great service. The room was very clean and quiet. Will recommend to friends and family.

Thank france3411
Response from Derrick B, Manager at The Bertram Inn & Conference Center, A Trademark CollectionResponded 4 weeks ago

Thank you for taking the time to review the Bertram. We believe that our food and service are both excellent. It is always a pleasure to read that our guests appreciated the hard work we put in!! Thank You

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$113 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$113 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Dining (3)
Room & Suite (3)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Barbara H
3 February 2015|
AnswerShow all 2 answers
Response from Rodney S | Reviewed this property |
The Bertram will pick you up but charges $70 each way. Taxi cabs are about the same. The Bertram during conferences will combine guests and divide the 70 by the number going. I haven't found anything else cheaper 0 seconds... More
0
Votes
Room Tips
"Accessibility to close by stores and outlets"
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"Don't stay here."
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"We had a room in the back overlooking the woods which was peaceful - but new homes were being built on the..."
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"If you have an event, let the staff help you organize it."
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