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Holiday Inn Express Ashtabula-Geneva

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137 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Reviewed yesterday NEW

I love staying here. The staff are always warm, friendly and seem to enjoy their jobs. The continental breakfast is usually very good (although on busy mornings you may have to wait for some items to be refilled). It was snowing, freezing rain, and rain during my stay, but the lobby was always clean (no salt buildup), the pavement under...

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Helpful?
Thank Bill L
Reviewed 6 days ago NEWvia mobile

My wife and I expected a lot more from this place. Everything looks clean, but we started feeling icky once we laid on the bed. We took photos and the hotel would not believe us! Treated us like we were trying to get a free room or something. Do not stay! This Holiday Inn Express is dirty! I got the...

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Thank JNorris2234
Devan P, General Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

To anyone reading this review I would like for them to know that this was a past employee who worked for our property. This employee left on his own free will and is pursuing a defamatory campaign against our hotel. We take the cleanliness, safety, and preventive measures to protect all of our guests. This includes thorough daily cleaning, daily...

East Cleveland, Ohio
Reviewed 2 weeks ago via mobile

When you stay at this HIE, they have thought of all of the little details. Wipes for your in room phone, a sample of toothpaste and small toiletries in the bathroom, plenty of fluffy towels and a peaceful rest. The breakfast buffet is one of the best I have seen at this caliber of hotel. Everything, wherever I looked was...

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Thank BethT43
Sevierville, Tennessee
Reviewed 7 December 2016 via mobile

Hotel was very clean, staff was very friendly and helpful breakfast had good selection of items hot an cold! Pancakes excellent better than normal waffle at most! Room was also clean an organized. Parking lot was well lit! Close to freeway!

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Thank Yfz45067
Plattsburgh
Reviewed 24 October 2016

HIE is our favorite brand, this hotel was right up there in the ratings for us. Great stay, staff, clean, love the beds....nice price. We find the beds and bedding some of our favorites, great locations right off the expressways and generally staff is friendly and accommodating. One suggestion, get some maps and lists of local restaurants. They recommended a...

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Thank Lemmonj123
Reviewed 29 September 2016 via mobile

We loved our stay at Holiday Inn. Front desk made check in very short & sweet. Our room was very clean, not one piece of dust or hair. Beds were comfortable. We got the 2 queen suite, very spacious. They supplied us with extra towels & toiletries promptly. Pool was nice. Breakfast was good, they never ran low on anything...

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Thank Colls M
Galesburg, Illinois
Reviewed 23 September 2016 via mobile

Very friendly staff. Clean, comfy beds. But needs a good refresh. Been here in years past, and it is definitely cleaner than it was. Staff offered good suggestions for dinner. Breakfast was not a big hit, but we'll stay again.

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Thank kheartline
Gettysburg, Pennsylvania
Reviewed 7 September 2016

The rooms at this hotel are great and comfortable. I come here twice a year on business. The hotel staff is friendly and caring and professional. I had a slight issue with one of the rooms that was immediately rectified by the hotel staff! I will continue to bring my business here.

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Thank Someone555
Los Angeles, California
Reviewed 25 August 2016

The hotel is easy to find, clean, far enough off the main road to not be bothered by road noise. The staff was polite, helpful, fun, easy going, informed. The room was clean, roomy, modern, came with fridge and microwave, Krups coffee maker, the bathroom spacious. The cleaning crew did a great job during our stay. Amenities were good. The...

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Thank Mother G
Reviewed 16 August 2016 via mobile

We try to stay here every year for our family reunion. The rooms are clean and the staff wonderful. This year was a sad one for us, as a family member is dying. I asked if we could use the dining area used for breakfast for us to get together and they were so accommodating. Will always try to stay...

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1Thank Bill L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Ashtabula offers the finest accommodations in the Ashtabula area. Easily accessible, the Holiday Inn Express is located just off I-90, at exit 223. The Holiday Inn Express is between Erie and Cleveland, with Erie being 45 minutes east, and Cleveland being 50 minutes west. Cleveland Hopkins Airport is also only 45 miles away. The Holiday Inn Express is located 45 miles from the Presque Isle Downs, near Erie, which offers horse racing and slot machine gambling. We are also conveniently located 10 minutes from Thompson Speedway. Located only 5 miles east of Great Sports Complex. Amenities include an indoor heated pool, exercise room, business center, & deluxe complimentary Express Start breakfast. All rooms include free wireless high-speed Internet access, iron, ironing board, microwave, refrigerator, coffee maker, hair dryer, 25" TVs with full cable, two - two line phones with data ports, in room movies & Nintendo for a nominal fee. Several types of suites are available as well, including: business leisure, two room family suite, and super luxurious two room theme suites with whirlpool tubs. A meeting room is available for special events. The friendly and dedicated staff is Smart Service Plus trained, and will ensure your stay at the Holiday Inn Express hotel is a comfortable, enjoyable and memorable one. ... more   less 

Additional Information about Holiday Inn Express Ashtabula-Geneva

Address: 1831 Austinburg Rd, Route 45 North, Austinburg, OH 44010-9762
Region: United States > Ohio > Austinburg
Price Range: $139 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ashtabula-Geneva 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Ashtabula-Geneva Hotel Ashtabula
Holiday Inn Ashtabula
Ashtabula Holiday Inn
Holiday Inn Express Ashtabula-Geneva Austinburg, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Ashtabula-Geneva staff and other travellers.
2 questions
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5 months ago

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Questions? Get answers from Holiday Inn Express Ashtabula-Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 206 is near the overhang, so smokers who congregate there will provide sound throughout the night.”
 of 5 bubbles 150billl, 16 Jan 2017 | Read review
“I'd recommend any room except for the first floor room right next to the elevator.”
 of 5 bubbles Someone555, 7 Sep 2016 | Read review
“All rooms fabulous, best views are higher up.”
 of 5 bubbles RichardT666, 25 Jun 2016 | Read review
“For convenience and room size the first floor suite was great, close to the pool and breakfast room and the front desk.”
 of 5 bubbles 554josephk, 1 May 2016 | Read review
“don't spend extra for King Suite”
 of 5 bubbles Leeza217, 10 Apr 2016 | Read review
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