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All reviewsfront deskstaff was friendlythe breakfast areathe hotel staffroom was cleannice hotelrestaurant next doorgreat customer servicepleasant staycedar pointnot hesitate to stay here againexecutive suitebooked this hotelextra towelsbreakfast was deliciousrestaurants and shoppingan overnight stay
We stayed overnight en route to DC. Friendly front desk staff and the hostess at the morning breakfast was welcoming and made sure all guests had what they needed for breakfast.
We needed an accessible room which was provided. Will return again.
Thank you to...More
The address is Colorado Avenue, but the entrance is on Chester, the cross street. The entrance is not marked at all and easily missed late at night. It seems somebody didn't think through or actually drive to the hotel. The building is visible from the...More
This place is run by punch of uneducated people they will give you a bad look if you not from around and the service is very bad I rather sleep in the car then sleep here google it or search YouTube and you will know...More
Response from Lisa F, General Manager at Fairfield Inn & Suites Cleveland AvonResponded 10 October 2017
I do not see that you were a guest here and if you would like you to come in and meet the staff at the hotel, you would see that the incident that happened was in the past and we are under new management and...More
Convenient location, clean and comfortable accommodations, great breakfast buffet, and excellent staff make this hotel an ideal stay for a day trip to Cedar Point or Cleveland. At our recent stay, I left some items behind in the room, and the hotel staff quickly arranged...More
I had a morning appointment in Elyria and was coming from Cleveland so I pulled off the interstate in Avon only to find my go-to hotel chain right there at the exit. I was a little bit concerned with it being so close to the...More
Response from Lisa F, General Manager at Fairfield Inn & Suites Cleveland AvonResponded 24 September 2017
Thank you for taking the time to review our property. We appreciate your feedback, and will use your comments to better our service. I apologize about the fresh fruit and will look into it. I'm glad everything else was enjoyable for you. We hope to...More