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I stay on June 8, 2017 and my trip was paid. Hotel charged my credit card and even did not give me any invoice.
Called two weeks ago to reverse the transaction but nothing happens.
Called again and send an Email, waiting but wasted time...More
Response from Lisa F, Front Office Manager at Fairfield Inn & Suites Cleveland AvonResponded 7 July 2017
I apologize for the inconvenience we have caused you. I have taken care of the accounting issue and reversed the charges. The correction was made on July 3rd, 2017. Please allow 3-5 business days to show on your account. Again, I apologize for...More
We are Marriott Gold members and stay a lot. This Fairfield was nice. Friendly staff, comfortable room and a better than average Fairfield breakfast. They had lots of fresh fruit and berries, and everything was well spaced.
My only comment may be that the front...More
Thank Julie F
Response from Lisa F, Front Office Manager at Fairfield Inn & Suites Cleveland AvonResponded 5 August 2017
Thank you for taking the time to review our property. We appreciate your feedback, and will use your comments to better our service. I apologize for the inconvenience of waiting for the front desk attendant. I'm glad everything else was enjoyable for you. We hope...More
Very nice recently remodeled and updated Fairfield Inn. Clean rooms and the front desk employees were very accommodating and nice. We had a late flight and was traveling with a small baby. We asked for a late check out and they were very accommodating.
Response from Lisa F, Front Office Manager at Fairfield Inn & Suites Cleveland AvonResponded 8 June 2017
Thank you for taking the time to review our property. We truly appreciate the feedback. I'm delighted to hear your positive comments and I will pass them along to our staff. Please come back and visit us next time your travels bring you back to...More
the hotel staff was excellent and the hotel room was excellent.lydia,front desk clerk-check in gave me excellent service.the king bed was excellent. the breakfast was excellent. the hotel staff was excellent. definety would stay here again if i was in the area.More
Thank Paul T L
Response from Lisa F, General Manager at Fairfield Inn & Suites Cleveland AvonResponded 22 May 2017
Thank you for taking the time to review our property. We appreciate your positive feedback. I will gladly let Lydia know what a fantastic job she did as well as our other employees. We hope to serve you again when your travels bring you back...More
The people were great. The front desk person gave us an excellent restaurant recommendation. The housekeeper joked with us in the hallway while we waited for a delayed elevator. When I got up from my breakfast table with dishes in hand, looking for a wastebasket,...More
Thank John A
Response from Lisa F, General Manager at Fairfield Inn & Suites Cleveland AvonResponded 20 May 2017
Thank you for the kind review and know that we strive to take care of our guests. I hope you come and visit us again!
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$99 - US$161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn And Suites Cleveland Avon ,
Fairfield Inn & Suites Cleveland Avon Hotel Avon ,