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All reviewsfront deskwarm cookiesconvention centerparking lotcolumbia roomindoor poolnext morningcascade grillafter a long daybreakfast barbreakfast rooma wonderful staycomfortable bedsroom was largealiciajeweltaylor
Used it as a stopover on route to Washington State and also because it was within easy distance of Salem. It's located just off the interstate yet was very quiet. Although it is still being renovated it caused us little or no trouble.
This property is currently undergoing major renovations; however, the staff are obliging and empathetic to any concerns the traveler may have as a result of these updates.
We were greeted by Taylor who used her positive personality and support of the IHG brand as a...More
Thank T Patrick H
Response from Erica R, Front Office Manager at Holiday Inn Express AlbanyResponded November 25, 2017
Thank you for your review of our hotel! We can't say thanks again for choosing our property. We love having our IHG Rewards Club Members come stay with us, and love to reward them as such!! Come see us again!
We stayed a few nights here last month, and I was pleasantly surprised by how quiet it was. There was a horse show happening at the fairgrounds nearby, so the hotel was full, yet it didn't seem crowded. We arrived late and the desk staff...More
Undergoing renovations during out stay but not one iota of inconvenience. Plus the new graphics are great. It's located in a small grouping of the Cascade Grill and Comfort Suites Hotel, apparently all the same owner. Nicely landscaped and kept. A joy to visit here.
Unfortunately, I was the last to check in late at night so there was only an unrenovated room left. It was decent and clean but definitely in need of an upgrade. Coffee at free breakfast bar was surprisingly good and strong. And staff, of course,...More
Response from HIEAlbanyOR, Manager at Holiday Inn Express AlbanyResponded January 24, 2018
Thank you for your review! I'm sorry to hear that there was some confusion regarding our remodel. As of now, we do not have any remodeled rooms. We have only completed the main common areas, including our breakfast bar, lobby and fitness center. We welcome...More
Response from pnelson530 | Reviewed this property |
We got AAA RATE discount when we stayed. They were extremely nice. Re: date, availability might be the question. I encourage you to call directly to the Albany HI express and speak directly to them. "They will work with... More
We got AAA RATE discount when we stayed. They were extremely nice. Re: date, availability might be the question. I encourage you to call directly to the Albany HI express and speak directly to them. "They will work with your needs". They advised us whenever we travel not to hesitate to call directly to them. Safe travels!