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Phoenix Inn Suites Albany

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Traveller (10)
Room & Suite (19)
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Overview
  • Excellent45%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible1%
Travellers talk about
“an adult”(12 reviews)
“adult store”(9 reviews)
“front desk”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Phoenix Inn Suites Albany
Special Offer: 🏈TripAdvisor Special🏈
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Offers from Phoenix Inn Suites Albany
Special Offer: 🏈TripAdvisor Special🏈
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (209)
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208 results
Traveller rating
88
70
33
13
4
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Time of year
LanguageEnglish
88
70
33
13
4
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All reviewsan adultadult storefront desklight sleepermini kitchenrack ratewafflesroad noisebiscuits and gravyking suitedefinitely stay here againroom was spaciousovernight stopparking lottop floorroad tripone night stay
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1 - 5 of 208 reviews
Reviewed 6 days ago

We are moving and just needed a clean comfortable place to spend one night before getting into our home. This place perfectly fit the bill. The rooms are quite large, with a sleeping area with bed separated from seating area by a half wall. Clean...More

Thank Naomi S
Response from Rachel W, Director of Sales at Phoenix Inn Suites AlbanyResponded 5 days ago

Naomi S, Thank you so much for your excellent review! We're glad you enjoyed your stay and appreciate you taking the time to share your experience.

Hotel's Favourite
Reviewed September 1, 2017

What an enjoyable place to stay. The rooms are great, but the staff is what makes this a special place. The breakfast was extremely good for a continental style. Staff keep everything clean and filled all the time.More

Thank Terence G
Response from kassyketchum, General Manager at Phoenix Inn Suites AlbanyResponded October 5, 2017

Terence, Thank you so much for the review. Our staff is truly incredible. A group of selfless, caring individuals who want to make sure that you are comfortable and happy during your stay! We are so glad we were able to make that happen for...More

Reviewed 2 weeks ago via mobile

Very clean. Excellent service. Breakfast was awesome. Pool and hot tub are perfect. The room was very spacious. This is the hotel we come to every year when we have our religious convention. Will not stay at any other hotels.

Thank Star W
Response from Rachel W, Director of Sales at Phoenix Inn Suites AlbanyResponded 1 week ago

Star W, Thank you so much for your review! We appreciate the kind words about our staff and accommodations. We are so glad to be your choice hotel when traveling to Albany and look forward to welcoming you back next time you're in town.

Reviewed 3 weeks ago via mobile

My stay here has been so wonderful..i lost my fiancee..and everything has been a mess ive come up here from calif..i was down there waiting for him when he passed..i had stayed at first in a nother hotel they were awful..but when i called for...More

Thank carla b
Response from Rachel W, Director of Sales at Phoenix Inn Suites AlbanyResponded 1 week ago

Carla B, Thank you so much for your detailed review! We appreciate the kind words about our staff and accommodations, we truly appreciate it! We look forward to welcoming you back next time you're in Albany!

Reviewed 4 weeks ago via mobile

So far it's just a slightly nicer pre renovated La Quinta. I travel for a living and stay in hotels 2-3 nights a week. Every week. Check in was okay. Asked a basic question on the time for breakfast. Rather than answer the question the...More

Thank Darren B
Response from Rachel W, Guest Relations Manager at Phoenix Inn Suites AlbanyResponded 5 days ago

Darren B, Thank you for your review and feedback. I am very sorry to hear about your experience as this is not the standard we hold ourselves to. You will see in our many reviews on TripAdvisor that we repeatedly excel in cleanliness and guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$108 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$108 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (10)
Room & Suite (19)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
TresJolieMarie
July 27, 2016|
AnswerShow all 3 answers
Response from denise b | Reviewed this property |
Sorry, I don't know
0
Votes
sma425
June 14, 2016|
AnswerShow all 3 answers
Response from DPappasAlb | Property representative |
Pool Hours are Daily 5:30a-10p
0
Votes
Diversion_Excursion
May 27, 2015|
Answer
Response from DPappasAlb | Property representative |
All of our guest rooms are equipped with PTAC units for air conditioning. These units are also located in the corridors on each floor.
0
Votes
Room Tips
"Choose room at Front East Side opposite Freeway side"
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"2nd floor avoids any noise"
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"away from HI 5"
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"We found room 222 to be pretty quiet. There was another room on one side, but not on the other."
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