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Phoenix Inn Suites Albany

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Traveller (10)
Room & Suite (19)
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Overview
  • Excellent45%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible1%
Travellers talk about
“an adult”(12 reviews)
“adult store”(9 reviews)
“front desk”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Phoenix Inn Suites Albany
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Offers from Phoenix Inn Suites Albany
Special Offer: 🏈TripAdvisor Special🏈
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Reviews (209)
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208 results
Traveller rating
88
70
33
13
4
Traveller type
Time of year
LanguageEnglish
88
70
33
13
4
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All reviewsan adultadult storefront desklight sleepermini kitchenrack ratewafflesroad noisebiscuits and gravyking suitedefinitely stay here againroom was spaciousovernight stopparking lottop floorroad tripone night stay
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11 - 15 of 208 reviews
Reviewed December 13, 2017 via mobile

We needed a place centrally located for a stay during a family event. Located just off the freeway, this place fit the bill. Check-in was quick and friendly. The room was spacious, clean and comfortable. Though we didn’t use them, the pool and fitness center...More

Thank Lyndy468
Response from kassyketchum, General Manager at Phoenix Inn Suites AlbanyResponded January 12, 2018

Lyndy468, Thank you for taking the time to send us your feedback. We truly appreciate every opportunity to improve. We are glad that you chose to stay with us and that you enjoyed your stay! We hope to see you again in the future. Thank...More

Reviewed November 26, 2017

I was really impressed with the continental breakfast and the friendly staff. Adriana was the person doing the breakfast and I think she cares about the quality and service. I was on the 4th floor and it was very quiet, the beds and pillows were...More

Thank born2bogey
Response from kassyketchum, General Manager at Phoenix Inn Suites AlbanyResponded January 12, 2018

born2bogey, Thank you so much for your review. We appreciate the positive feedback. We are always looking for areas of improvement! We are glad that you enjoyed your stay and we sincerely hope, that next time you come through town, you'll chose us once again!...More

Reviewed November 21, 2017

Overall a solid value hotel. The rooms are clean and spacious, the staff are friendly, and the wifi is free and good enough to stream Netflix. It is conveniently near the highway and a number of Albany dining and shopping locations. (sadly, also near an...More

Thank dmccune253
Response from kassyketchum, General Manager at Phoenix Inn Suites AlbanyResponded January 12, 2018

dmccune253, Thank you for your review. We truly appreciate the feedback. As much as we agree, we are grateful for a safe location. We hope the you continue to chose us on your way through Albany! Thank You! Kassy Ketchum General Manager

Reviewed November 17, 2017

This hotel was everything I expect from an "inn and suites" and a little more. Big comfortable room and nice firm King bed, all the little amenities like shampoo/rinse and coffee maker. Plus a huge indoor pool suitable for lap swimming. Breakfast pretty standard (eggs,...More

Thank CindyChoj
Response from kassyketchum, General Manager at Phoenix Inn Suites AlbanyResponded February 15, 2018

CindyChoj, Thank you do much for your kind words!!! We hope we get the chance to see you again in the future! Thank You! Kassy Ketchum General Manager

Reviewed November 2, 2017

We took a road trip recently and this was by far the best hotel we stayed at!! They are pet friendly and we got and excellent room!! Clean and comfortable room!!! All the ammenities you could ask for!! Friendly staff!! Loved our stay and would...More

Thank Finerdreams
Response from kassyketchum, General Manager at Phoenix Inn Suites AlbanyResponded November 7, 2017

Finerdreams, Thank you so much for your kind words! We work really hard to make each stay an amazing one and I am so glad we came through for you! We can't wait until your next stay! We hope the rest of your trip was...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$108 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$108 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (10)
Room & Suite (19)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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TresJolieMarie
July 27, 2016|
AnswerShow all 3 answers
Response from denise b | Reviewed this property |
Sorry, I don't know
0
Votes
sma425
June 14, 2016|
AnswerShow all 3 answers
Response from DPappasAlb | Property representative |
Pool Hours are Daily 5:30a-10p
0
Votes
Diversion_Excursion
May 27, 2015|
Answer
Response from DPappasAlb | Property representative |
All of our guest rooms are equipped with PTAC units for air conditioning. These units are also located in the corridors on each floor.
0
Votes
Room Tips
"Choose room at Front East Side opposite Freeway side"
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"2nd floor avoids any noise"
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"away from HI 5"
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"We found room 222 to be pretty quiet. There was another room on one side, but not on the other."
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