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Holiday Inn Express & Suites Allentown West

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Holiday Inn Express & Suites Allentown West
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Mechanicsburg, Pennsylvania
Reviewed 1 week ago

Very rarely is Allentown, PA a tourist destination, but my wife and I were there to celebrate a friend's 40th. We honestly chose this hotel based off past reviews and proximity to my buddy's house. I am glad we did. We reserved a "King Reserved Suite" - we have kids and never get away together. This room was advertised as...

Thank LittleRussie
Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

We're traveling through the area and needed to stay for the night. We chose this place because they're pet friendly. We checked out the room and were very happy. We were a little dismayed that it wasn't right off the highway and had to travel an additional 4 miles. I know, it doesn't seem like much, but when you've traveling...

Thank Anne L
Murfreesboro, Tennessee
Reviewed 2 weeks ago via mobile

After traveling all day and searching for a good value at a decent place, this place exceeded our expectations. The room was a great value and was fantastic. Bed was super comfy and room was very spacious. Great nights rest and really quiet room. Would go out of my way to stay again.

Thank Donna B
Tracy M, Front Office Manager at Holiday Inn Express & Suites Allentown West, responded to this review

Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay. We hope to see you again in the near future. Sincerely, Tracy M

Miami, Florida
Reviewed 5 weeks ago

My room was so clean, and the furniture was in such good condition, that you'll think that you're the first person to have stayed in the room. You're not, though. Very friendly front desk staff, quick and efficient check in. Free, included breakfast includes the usual bagels, cream cheese, yogurts, etc. Even has a machine that makes pancakes (true... the...

Thank tvphotog1
Management response:

tvphotog1, I'm delighted you enjoyed your stay with us here at Holiday Inn Express & Suites - Allentown West. From our friendly front desk staff to your quick check-in and big spread of breakfast dishes, I'm glad everything was on point for you. Hope you stay with us again next time you're in Allentown. Best, Tiffany Alvarado, Manager

Frequent Traveler
Reviewed 5 weeks ago

I normally don't have a problem with Holiday Inn Express. I generally think this line of hotels provides a great 2.5 Star experience, with clean, modern rooms and all the right amenities for the price. However, this location is a problem. The hotel is wedged into a narrow lot near a busy street, so that the parking is not exactly...

Thank WashingtonFan
Management response:

WashingtonFan, I'm very sorry the location of our hotel and your room brought you some discomfort during your stay. Never hesitate to let us know these things right away so our team can do something to better accomodate you in the moment. If you have any other lingering questions or concerns, please reach out to us here directly at Holiday...

Reviewed 23 October 2016 via mobile

Wonderful place. Exceptionally nice staff. Breakfast was expansive and delicious( try the sausage gravy and biscuits!) Cleanliness of room was superb. Would definitely stay here whenever in the Allentown area again.

Thank Audioboxer817
Management response:

Audioboxer817, I'm delighted that your stay with us at the Holiday Inn Express & Suites - Allentown West was marked with exceptional service, clean and comfortable accommodations, and, of course, a delicious breakfast! Great recommendation on the biscuits and sausage gravy. Looking forward to you staying with us next time you're in the area. Best, Tiffany Alvarado, Manager

Reviewed 20 October 2016 via mobile

Internet so slow, can't even bring up search page. If you be to get on line-DO NOT stay here. They have gone real cheap on network strength. Their answer-- sorry. Well sorry, never again. Plus, place showing real wear at this point.

Thank psuprd
Management response:

psuprd, I apologize if you were experiencing some issues with the internet while you stayed with us here at the Holiday Inn Express & Suites - Allentown West. I understand that, being on the road in this day and age, having a reliable internet connection is very important. I will make certain this is something my team addresses so we...

Pennsylvania Dutch Country, Pennsylvania
Reviewed 19 October 2016

When you check into this hotel it just looks pristine. The woman who checked us in was more than helpful and friendly when we asked where to get a bit to eat. The room was spotless and the breakfast that is provided was really good!! Would absolutely stay there again!

Thank lisa13225
Management response:

lisa13225, from the pristine quality of our foyer and your room to the lovely assistance you received from our team, I'm delighted your stay here at the Holiday Inn Express & Suites - Allentown West was such a wonderful and relaxing one. Looking forward to you staying with us again next time you're in the area. Best, Tiffany Alvarado, Manager

Boston, Ma
Reviewed 8 October 2016 via mobile

So disappointed in this hotel . They gave away our room for no reason at all ! I booked through Expedia and on my paper it says no need to reconfirm the room is guaranteed for the night . Well they decided to call us and as we were traveling we did not receive the call and had 2 hrs...

Thank soccermom1102
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Allentown West, responded to this review

Dear soccermom1102, Thank you for choosing our hotel and reviewing our property. I would like to apologize for the experience you had with the level of service received from our hotel staff regarding your reserved room. Your feedback is very important to us as this continually helps us improve the guest services we offer to our guests. We have sent...

McComb, Ohio, United States
Reviewed 7 October 2016 via mobile

The general manager and the staff is simply amazing. The room was large and very comfortable. Breakfast was good. If I am in this area again, I will not hesitate to return to this property. 5 stars is not enough to express how great this staff is!! Thank you!!

Thank Angela W
Management response:

Angela, I'm so glad the service was this impressive! Along with the room itself and the breakfast, it's wonderful your whole stay at the Holiday Inn Express & Suites was comfortable and just what you had in mind. I hope we'll get to welcome you in again someday! Until then, Tiffany Alvarado General Manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Great location and outstanding guest service is the best way to describe The Holiday Inn & Suites in Pennsylvania. Our staff provides a stress-free stay and are dedicated to helping you with all your tourist and accommodation needs as well as ensuring you have a great time in Allentown, Pennsylvania. Please do not hesitate and book today! We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Express & Suites Allentown West

Address: 5630 W Tilghman Street, Allentown, PA 18104-9385 (Formerly Holiday Inn Express & Suites - W Tilghman Street)
Region: United States > Pennsylvania > Allentown
Price Range: $117 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Allentown West 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Plus Allentown Inn And Suites Business Center
Best Western Plus Allentown Inn & Suites Business Hotel Allentown
Best Western Allentown Hotel
Allentown Best Western
Hotel Style:
#4 Family Hotel in Allentown
#5 Business Hotel in Allentown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Allentown West staff and other travellers.
1 question
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Neffs, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Allentown West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Couples get the whirlpool”
 of 5 bubbles LittleRussie, 29 Nov 2016 | Read review
“If you must stay here, demand a room NOT on the street side.”
 of 5 bubbles WashingtonFan, 1 Nov 2016 | Read review
“ask for room on back side for less traffice noise”
 of 5 bubbles trudyb304, 14 Jul 2016 | Read review
“Ask for the quite side 3rd floor”
 of 5 bubbles elizabethwickkizer, 16 Apr 2016 | Read review
“We were on the third floor overlooking a residential area and it was very quiet.”
 of 5 bubbles NHPenny, 5 Apr 2016 | Read review
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