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Was really happy with my choice to stay here. Locals told me that this area of city has improved greatly over the years. The Hamilton restaurant is across the street as is a Starbucks. The hotel itself offers valet parking. The staff is very friendly....More
Response from Paul S, Director of Sales at Renaissance Allentown HotelResponded 5 days ago
Thank you for the wonderful review, jdsbiz98.
It's outstanding your time with us was so fantastic! We're thrilled you enjoyed our central location near many new restaurants so much. We strive for excellence and your praise for our friendly and attentive service lets us know...More
Beware before you stay or attend an event at the Renaissance. Recently I attended a trade show and utilized their valet service. Upon receiving my car 5 hours later I discovered money missing from my center counsel. I reported this to the hotel manager on...More
Response from Paul S, Director of Sales at Renaissance Allentown HotelResponded 2 days ago
Thank you for letting us know about the issue with our third-party parking vendor, dubxxbrand.
We take your concerns very seriously and will ask them to reach out to you directly to remedy the situation to your satisfaction.
We appreciate the opportunity to help resolve...More
I recently stayed at this hotel for two nights on business. This is one of the nicest and most tastefully finished Marriotts I have stayed at in quite some time. The room and common spaces were so comfortable and fresh feeling. Our group used their...More
Thank Trevor P
Response from Paul S, Director of Sales at Renaissance Allentown HotelResponded 1 week ago
Thank you for the stellar review, Trevor.
We're thrilled you had such a wonderful experience with us. It's excellent you enjoyed our great decor as well as our ambiance and atmosphere. We care about the happiness and comfort of our guests so your review let's...More
We stayed here to catch a Phantoms game. We parked and was able to get everywhere through the tunnels to the arena.
Brandon at the front desk was amazingly helpful. The attached restaurant was great! Late night cocktails and snacks were delicious.More
Response from Paul S, Director of Sales at Renaissance Allentown HotelResponded 2 weeks ago
Thanks for sharing the excellent review with us, Mego66!
We're so glad that you had an exceptional experience with us from beginning to end. It's wonderful to know that Brandon provided you with helpful service and that you enjoyed our restaurant. That's what we like...More
The rooms in this new hotel are very comfortable and trendy, with all the amenities. Staying in this hotel made my six weeks in Allentown very pleasant. The central location is great, and there are a few good restaurants nearby. My only wish was that...More
Thank ML P
Response from Paul S, Director of Sales at Renaissance Allentown HotelResponded 3 weeks ago
Thank you for the great rating! We're happy you had a pleasant experience with us. It's lovely you enjoyed our comfortable rooms and central location so much. That's what we like to see! However, we regret to hear about the issues you had...More
From the hotel: The first option is valet parking which is located on the right side of 7th street in between Linden Street and Hamilton Street, right before the monument. The cost for this is $12.00/night and includes in... More
From the hotel: The first option is valet parking which is located on the right side of 7th street in between Linden Street and Hamilton Street, right before the monument. The cost for this is $12.00/night and includes in and out access as often as you need. The second option is self parking which is located on Linden Street in between 7th and 8th Streets. This cost is $10/night and also includes in and out access as often as you need by stopping at the reception desk to get a chaser ticket.
If you are doing the self-park, you'll see the garage entrance when you are on Linden Street. It was much easier to find than I expected. (I, too, was worried based on other TA comments.)
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"I wanted the corner room with a view but it was booked"