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Hampton Inn by Hilton Allentown

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Hampton Inn by Hilton Allentown
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491 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn by Hilton Allentown
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Showing 488: English reviews
PA
Reviewed 2 August 2016

I am staying here now due to work in the area. I have stayed at many hotels in my life and always look for the Hilton brand. This stay was one for the books. I knew the hotel was being renovated and have stayed here previously without any issues. This stay however was such a disappointment. I had no water...

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Helpful?
2Thank Tmpy
Timothy M, Manager at Hampton Inn by Hilton Allentown, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, we will personally supervise that all your other complaints are addressed that everything will be in order. We know how important a stay...

Los Angeles, California, Usa
Reviewed 31 July 2016

I would only ever use this hotel again if it was the only available accommodation in the area. The last morning of my stay the hot water in the shower was barely lukewarm. Worst Hilton property I have ever stayed at

Review collected in partnership with Hampton
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Thank GDS48
Timothy M, Manager at Hampton Inn by Hilton Allentown, responded to this review

We hope this notes finds well. We apologize for this bad experience. This is very disappointing to hear, and yes we have recently experienced an issue with one of our hot water units, once we learned of the situation we did make the repairs through the proper parties. It is unfortunate that this was part your experience at our hotel,...

Townsend, Massachusetts
Reviewed 27 July 2016

Absolutely had no issues. Everything was great. Staff was very helpful and maintenance was always on top of caring for property. Everything was great. From how clean the room was to breakfast area. Even with it being a busy weekend

Review collected in partnership with Hampton
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1Thank 429curtisp
Timothy M, Manager at Hampton Inn by Hilton Allentown, responded to this review

Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your feel at welcomed at our hotel. We take great pride in our services we provide. Hoping to see you again soon!

Pittsburgh, Pennsylvania
Reviewed 25 July 2016

This hotel was terrible. They are a poor representation of the Hilton/Hampton brand. Were it not for being on a busineas trip at a corporate hotel, I would have selected a different hote. I normally choose Marriott. I will stick with them.

Review collected in partnership with Hampton
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Thank J3321EOdonaldw
Timothy M, Manager at Hampton Inn by Hilton Allentown, responded to this review

We appreciate your feedback. We apologize for this poor experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let us know if you want to discuss this personally with the hotel, once again thank you for posting your comments, know that we will always be striving to...

Reviewed 24 July 2016 via mobile

The pool, recently renovated, as well as the rooms were a great upgrade from other Hampton Inns. The free breakfast was truly stocked. Thanks to Teri and Mickey at the front desk as well. Greeted with kindness and a water! Our family will be back again when we stay in the area.

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Helpful?
Thank Mark B
Timothy M, Manager at Hampton Inn by Hilton Allentown, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Teri and Mickey know that they made an impact during your stay. We hope to welcome you back to the hotel soon!

Reviewed 18 July 2016

This hotel hosted several hundred Marines and welcomed us all with open arms! The manger is super cool and pretty hot! lol Will certainly stay there anytime we are traveling that direction for anything! Thanks Hampton Inn!

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Thank Jason R
Timothy M, Manager at Hampton Inn by Hilton Allentown, responded to this review

Wow! What a incredible review, we truly appreciate your business and your trust in us to host your event. We are very happy to hear that our staff and service met your needs and expectations. We would enjoy an opportunity in the future to host your group again. Thank you for the review and on behalf of our staff thank...

Reviewed 18 July 2016 via mobile

Without a doubt the very best hotel stay I have ever had. Not only was my stay incredible, but the 300+ event I hosted at the Hamilton Inn was a HUGE success due in part to the experienced and accommodating management and staff members at the hotel. Every challenge we faced, every request we made, was addressed promptly and expertly...

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Helpful?
Thank Tony P
Timothy M, Manager at Hampton Inn by Hilton Allentown, responded to this review

We truly appreciate your kind words about our staff and property. We were proud to host your event and we wanted to make it memorable for your group. It's definitely a boost for us every time we hear positive reviews such as this. The group was outstanding and our staff enjoyed hosting your event as much as your attendees and...

Philadelphia, Pennsylvania
Reviewed 11 July 2016

Enjoyed the weekend, a two night stay over. Location was enjoyed a two night stay over that was convenient for destinations for fireworks July 4th. Starlight diner excellent. Loved the discount. Complimentary Breakfast was very good and convienent before starting our day. Went into Allentown to view the area and town.

Review collected in partnership with Hampton
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Helpful?
Thank Tim M
Timothy M, Manager at Hampton Inn by Hilton Allentown, responded to this review

Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay in the area and we are looking forward to having you again as a guest in our hotel next year with the holiday/festival.

Laurel, United States
Reviewed 10 July 2016

Allentown Hampton was recommended by the Kutztown Festival web site. I was a little concerned when I saw on Google Maps how close to the highway the Hampton sits, but went ahead anyway. My wife mentioned after we woke the next morning that she had enjoyed the best hotel sleep ever. We liked the pool, especially after a 94 day...

Review collected in partnership with Hampton
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Helpful?
1Thank Charles M
Timothy M, Manager at Hampton Inn by Hilton Allentown, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our products and services met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Cincinnati, Ohio
Reviewed 9 July 2016

The hotel may be wonderful if you get a renovated room (only 1 floor unfinished and supposedly completely gutting). We got stuck on that floor that is why my rating is what it is. Floor 2 is the one not upgraded so save yourself.

Review collected in partnership with Hampton
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2Thank Lori T
Timothy M, Manager at Hampton Inn by Hilton Allentown, responded to this review

We appreciate you taking the time to provide us with candid feedback of your stay. We are very sorry to hear that your stay did not meet expectations. We expect to have our renovations to be completed in the near future. We have just finished 4 out of 5 floors as well as opened our new indoor pool and social...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
RENOVATIONS ARE TAKING PLACE AT PROPERTY PLEASE PARDON OUR DUST. - The Hampton Inn by Hilton of Allentown is a 124 room hotel in the Lehigh Valley area. Join us at our "on the house" hot breakfast buffet. We are excited to share with you our newly opened indoor pool, guest social zone which is an area for you to relax with patio, business center, fitness room, coin operated laundry services, and off site dry cleaning services Monday through Saturday. Well appointed guest rooms have all at home amenities including 200 HD channels, hair dryers, iron and ironing boards just to name a few. We look forward to your next visit to the area, see you soon! ... more   less 

Additional Information about Hampton Inn by Hilton Allentown

Address: 7471 Keebler Way, Allentown, PA 18106
Region: United States > Pennsylvania > Allentown
Price Range: $119 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Allentown 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hampton Inn Allentown Hotel Allentown
Allentown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn by Hilton Allentown staff and other travellers.
6 questions
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Miami, Florida
4 days ago
4 months ago
Schuylkill Haven, Pennsylvania
10 months ago
Boca Raton, Florida
over a year ago
manhattan

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Questions? Get answers from Hampton Inn by Hilton Allentown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I did hear semi truck noise, but not for long because the bed was so comfortable I went right to sleep.”
 of 5 bubbles FlyGirl333, 13 Dec 2016 | Read review
“Do not choose a room directly across from the stairwell. We had room 201.”
  • I don't know what this was, but it was on the floor of our bathroom when we checked in.
  • It doesn't look like it, but this
 of 5 bubbles MarciD902, 12 Oct 2016 | Read review
“Elevator was slow a few times I was on it -- so if you have young kids, you might want a lower floor.”
 of 5 bubbles musicman85, 14 Aug 2016 | Read review
“get room on a floor without construction going on.”
 of 5 bubbles PaulD274, 25 Jun 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles J815QPmichaelr, 25 May 2016 | Read review
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