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Quality Inn & Suites

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Quality Inn & Suites
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109 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Killingworth, Connecticut
Reviewed 16 February 2016

We came to Aiken to look for houses. Booked a room at the Quality Inn & Suites because it had great reviews on TripAdvisor. We were not disappointed. The room was very comfortable and the beds were firm and nice. The pillows were soft and were great for sleeping. This hotel is in a great location. Close to shopping, University...

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Helpful?
Thank Cindylouwho06471
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your wonderful review , we really appreciate. Please do come back and we would make sure we make your stay pleasant . GM- NASH

Reviewed 27 January 2016 via mobile

We really enjoyed or stay, staff was very friendly and professional and the room was just out of this world. We will be staying here anytime we are in Aiken very,very clean and BEAUTIFUL PLACE. Great job staff.

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Helpful?
Thank Susan S
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Susan , Thank you so much for your review . We are so happy to hear you enjoyed your stay . Looking forward to see you soon . THX GM- NASH

Aiken, South Carolina
Reviewed 25 December 2015

Good friendly staff, nice clean rooms, nice bar, great breakfast and homely atmosphere. Recommend this hotel highly! Close to downtown, shopping and restaurants. Convenient to local golf courses, USC-Aiken and local hospitals. And the grounds are beautiful.

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Helpful?
Thank Brian H
gmaiken, Manager at Quality Inn & Suites, responded to this review

We are glad you enjoyed your stay . Thank you very much for your review . GM - NASH

Rising Sun, Maryland
Reviewed 18 July 2015

Staff was extremely courteous and helpful. Pool was clean (needs a lock on the pool door though). Bathroom and suite were clean. Bathroom had a jacuzzi. Breakfast was varied: two kinds of eggs, waffles, cereals, muffins, apples, three juices, yogurt. ( Never seen grape juice in a motel breakfast before.) Not thrilled with the bar, since we were traveling with...

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Thank Ma O
Reviewed 27 June 2015 via mobile

Front desk agent outside smoking in front of entrance. He acted like I disturbed his break by coming to check in. He gave me no details of the hotel or even where to find my room which took a good while of walking around to locate after working for and traveling all day. He was also wearing shabby jeans, did...

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Helpful?
1Thank carrie w
gmaiken, General Manager at Quality Inn & Suites, responded to this review

I apologize for the experience you had. I have spoken to my front desk agent about this and he has been given a warning. As far as the bug issue, Terminx has been scheduled to come out. I take pride in my hotel and appreciate your feedback so I can address the problem. I hope you will reconsider staying with...

South Carolina
Reviewed 14 June 2015 via mobile

We usually stay at Comfort Inn. Quality Inn rooms were clean and comfortable. Very good furnishings. Will stay again when in Aiken. Breakfast bad - cereal was only good thing. Can't have everything. Have to get to 200 words to submit.

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Helpful?
1Thank Russ P
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for taking this survey. We are pleased to know that you enjoyed your stay. I'm not sure what you were expecting or what you experienced with our breakfast but I apologize that it wasn't up to your standards. Thank you Nash-GM

Atlanta, Georgia
Reviewed 30 May 2015

We stayed here for a week while waiting to move into our new apt. Everything was fine but certainly not great. The shabbiness is beginning to show through the cracks. The bed was too soft, our refrigerator broke, the breakfast is pretty cheap, the cleaning was very surface, etc. Nothing was bad but nothing was great either. There were definitely...

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1Thank LS1118
gmaiken, General Manager at Quality Inn & Suites, responded to this review

We apologize that things were not up to your expectations. We appreciate your feedback. We will use this to fix things around here. Thank you Nash-GM

Toronto, Canada
Reviewed 15 April 2015

Great find for our stay during the Masters. The staff went out of their way to make sure we were all having a great time. Although the rooms were plain they were very clean. Free happy hour and breakfast added to the fun.

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Helpful?
Thank Richard T
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to take this survey. We are pleased to know that you enjoyed your stay. We hope to see you next year. Thank you Nash-GM

Orange City, Iowa
Reviewed 13 April 2015

We stayed at the Quality Inn and Suites over the Masters tournament. We were provided amazing customer service by Nash and his staff. Everyone was super friendly and went out of their way to accommodate their guests. Had a blast with the free happy hour and karaoke. Rooms were very clean. Would highly recommend staying at this hotel. Thanks again...

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Helpful?
Thank Crisinda T
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for taking this survey. We are pleased to know that you enjoyed your stay with us. We hope to see you again soon. Thank you Nash-GM

Richmond, Virginia
Reviewed 10 April 2015

Excellent customer service that far exceeded any of my expectations. Daily managers special that provided, food, spirits, and live music. The only place I will stay when I attend the Masters. Easy access to Augusta and great restruants in Aiken.

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Helpful?
Thank Kirk K
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to take this survey. We are pleased to know that you enjoyed your stay with us. We look forward to seeing you again. Thank you Nash-GM

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room

Additional Information about Quality Inn & Suites

Address: 3608 Richland Ave. W., Aiken, SC 29801 (Formerly Comfort Suites)
Region: United States > South Carolina > Aiken
Price Range: $93 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Aiken Quality Inn
Quality Inn Aiken
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may want to book a room away from the pool/outside bar and the 24 hour McDonald's restaurant.”
 of 5 bubbles memcconnell57, 28 Aug 2016 | Read review
“Had 2nd fl room and noise level OK.”
 of 5 bubbles LivvyT, 17 Jul 2016 | Read review
“Awesome place to stay if you have kid at USC-Aiken!”
 of 5 bubbles diznee_family, 2 May 2016 | Read review
“Try their jacuzzi suites.”
 of 5 bubbles N5081ASbrianh, 25 Dec 2015 | Read review
“Rooms on pool side are noisier. Bar located on that side also.”
 of 5 bubbles mao668, 18 Jul 2015 | Read review
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