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Holiday Inn Express Alcoa (Knoxville Airport)

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Traveller (20)
Room & Suite (21)
Pool & Beach (4)
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Overview
  • Excellent50%
  • Very good27%
  • Average16%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(26 reviews)
“memorable stay”(2 reviews)
“pancake maker”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Alcoa (Knoxville Airport)
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Offers from Holiday Inn Express Alcoa (Knoxville Airport)
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (181)
There are newer reviews for Holiday Inn Express Alcoa (Knoxville Airport)
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Traveller rating
87
49
29
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6
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LanguageEnglish
87
49
29
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6
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All reviewsfront deskmemorable staypancake makergreat customer servicehotel is excellentroom was comfortable and cleannational parka nice place to stayextra towelsrestaurants within walking distancecades covehotel staffindoor poolwould definitely stay here againknoxville areathe young ladystaff was very friendly
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21 - 25 of 180 reviews
Reviewed April 8, 2018

I travel on Business frequently and this has been the BEST Holiday Inn experience I've ever had from the Booking throughout the Checkout. I was 1st assisted in Booking the Weekend accommodations for a Group by Ms Carrie Williams. She was patient & helpful and...More

Thank cp0pe
Response from FrontDesk_GM, General Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded April 10, 2018

At Holiday Inn Express & Suites Alcoa, we are overjoyed to have secured top position on your list of best experiences and really appreciate the uplifting, five-star review. It's great to know that you enjoyed your stay from beginning to end with a friendly staff,...More

Reviewed April 4, 2018

I had a very nice stay at this hotel. The room was nice and clean, the bed was comfy and I had a very nice housekeeper Karina. She took good care of me the entire weekend I was in Alcoa. I would def recommend this...More

Thank Chad C
Response from FrontDesk_GM, General Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded April 5, 2018

Dear Chad, Our goal at Holiday Inn Express & Suites Alcoa is to impress all our guests with clean, comfortable accommodations so we're thrilled to know we accomplished this during your visit. We're so pleased you slept well and that you appreciated Karina's care and...More

Reviewed April 3, 2018

Traveling for business can make it rough, but checking in and having employees like Carrie Williams greet you makes it a little easier. Always enjoy staying at the Holiday Inn near the airport, great area for the stay.More

Thank ibrown315
Response from FrontDesk_GM, General Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded April 4, 2018

Our friendly staff was happy to host you during your business trip and Carrie will be particularly proud you mentioned her! It's great to hear that you had everything you needed for a comfortable visit. We look forward to seeing you again at Holiday Inn...More

Reviewed April 3, 2018

Just want to say that Carrie Williams went out of her way to make sure my stay was as enjoyable as if I were in my own home....Also the house keeper Karina did a professional job cleaning my room.........I stay at this hotel over 50...More

Thank josephfarrell13
Response from FrontDesk_GM, General Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded April 4, 2018

Dear Joseph, We're proud to include you among our frequent guests. It's great to hear that our incredibly friendly staff helps make you feel at home each time you're here. Carrie and Karina will be honored you mentioned them by name. We look forward to...More

Reviewed April 2, 2018 via mobile

I wish all holiday inns had a Carrie Williams, I travel weekly and stay exclusive at IHG hotels, she gave the best service I ever received, wonderful personality, friendly smile at arrival, and a pleasure to deal with on the phone.More

Thank Brian M
Response from FrontDesk_GM, General Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded April 4, 2018

Dear Brian, Wow! We are elated to read your five-star review for Holiday Inn Express & Suites Alcoa and are happy to hear that Carrie was instrumental in you experiencing a fabulous stay at our property. We will be sure to share your warm praises!...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$105 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$105 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (20)
Room & Suite (21)
Pool & Beach (4)
Dining (2)
Questions & Answers
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aaaprilace
March 28, 2015|
Answer
Response from Keith H | Property representative |
She no longer works for this location.
0
Votes
vikesfan
October 16, 2014|
AnswerShow all 4 answers
Response from Keith H | Property representative |
Our service runs 24/7 with the help of a local cab company. The cost is covered by the hotel.
0
Votes
Room Tips
"The king suites facing the back are wonderful"
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"check in when CARRIE is working you wont regret it!!!"
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"The farther away from the office you get a room the quieter."
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"top floor has recently renovated rooms"
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