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We stayed here one night in October. We had plans at University of Tennessee, but couldn't find a nearby hotel at a decent rate. Alcoa is a short, easy drive from downtown Knoxville. Between the pictures and the other reviews, I was prepared for a...More
Stayed following a flight in and out of the area. Parked my car the duration of my travels for half of airport parking fee. Found my room very clean, tastefully decorated and quiet. Although I didn't use the pool, it is a nice size and...More
1 Thank Carol W
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 31 August 2017
Dear Carol W
Thank you for taking time to write good things about us. Your comments will help us to keep motivated to make your and others the stay pleasant and comfortable. Your business is very important to us and is always appreciated.
I had stopped staying here. I moved my business to the Quality Inn down the road about three years ago as this property seemed to be unable/incapable/uncaring enough to resolve ongoing issues with the outside doors. None of the card readers worked, and guests were...More
2 Thank David A
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 3 weeks ago
Dear David A,
Thank you for these comments about our doors, you are right, the doors should be locked and automatically lock behind each guest. Rest assured, new door lock have been ordered and the problem should be resolved soon. We are sorry that we...More
Very nice large room with friendly staff. Room was clean with two queen beds. Right across road from airport and close to restaurants. Also has a nice breakfast bar. Will be staying here again on next trip.
Thank Joe J
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 18 October 2017
Dear Joe J,
It was a pleasure to have you stay with us. Thank you for choosing our Comfort Suites Airport and thank you for posting this review of your visit. We look forward to you next visit.
Comfort Suites Airport
Newly renovated and clean. Waited 10 minutes for a person to come to the checkin. Our air conditioning unit in our room leaked water all night onto the carpet in our room leaving the carpet soaked by morning. We tried to tell the lobby/check in...More
1 Thank Kellie M
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 28 September 2017
Dear Kellie M,
Thank you for choosing our Comfort Suites Airport in Alcoa, TN. We will certainly address the issue you mentioned with additional training for our desk employee. Again, thank you for staying with us.
Comfort Suites Airport
US$77 - US$98 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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