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Courtyard Knoxville Airport Alcoa

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#4 of 15 Hotels in Alcoa
Certificate of Excellence
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Courtyard Knoxville Airport Alcoa
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237 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Cleveland, Ohio
Reviewed 4 August 2016

Great location for early morning or late night flights. Bisto serves Starbucks. Emily, Tersa and Tiana provided exceptional service with southern hospitality. Coffee service begins at 5:00am in the morning. Rooms have been updated - and quiet.

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Helpful?
Thank RBJ321
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you very much for being our guest and I am very happy to hear that you enjoyed your stay! We look forward to seeing you soon!

Lewis Center, Ohio
Reviewed 2 August 2016 via mobile

When it comes to hotel choices near the airport I would say this and the Hilton are the best in the area. There is a shuttle and it is very close to the terminal. Nothing special to share. It is clean, has the same lousy bistro food, and very much to the courtyard standard.

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Helpful?
Thank George S
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you for being our guest!

Reviewed 1 August 2016 via mobile

We reserved parking for a week at this courtyard. We chose this hotel for parking because it was MUCH cheaper than any at TYS. It was so easy to take the shuttle right up to the terminal. Much easier than trekking from the economy lot at TYS. Return pick up was just as easy. We called after we got our...

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1Thank MendyR123456
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We appreciate your business and are so happy that you had a great experience!

San Francisco, California
Reviewed 27 July 2016

Stayed while visiting a friend in the area. The hotel is adequate for sleep. It is clean and the staff was friendly. The location is near the airport, but it is not a major airport, so we never heard any noise from the airport. One caution is the alcoa highway can be tricky to get to other restaurants or driveways...

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Helpful?
Thank David A
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you very much for your feedback! We hope to see you again soon!

Denver, Colorado
Reviewed 25 July 2016

Checked into the Courtyard with no issues or concerns, staff was courteous/helpful. Upon returning to the room that evening, we noticed the carpet was completely soaked with water and the ceiling had 3 large leaks-3' feet long per leak and continuing to leak. Interesting as the room was on the second floor. Went to front desk and was told "we...

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Helpful?
Thank Broncofan777
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

I do greatly apologize for the terrible inconvenience that you experienced while you were with us. Unfortunately, it was an event out of our hands at that time. We do hope that you will return so we can show you our great customer service to go along with our great hotel.

Grand Rapids, Michigan
Reviewed 18 July 2016

Angalea went beyond the call of duty to help me out when the front desk made no effort to do so! In addition she prepared a great meal that was very much appreciated after a long day. Daytime check in always great and this Marriot property makes an effort to be smiling and cooperative! I stay here often and only...

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Helpful?
Thank terry722
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you for being our guest and we are very happy that you enjoyed your stay. Thank you sharing your experience with us!

Reviewed 4 July 2016 via mobile

Picked this because of the airport. Turned out to be a good choice. Friendly folks. The room is sort of a mix of older and newer. Definitely clean and comfortable. Fridge and microwave in the room. Didn't really do anything with the cafe or the grounds but they seemed nice.

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Thank dougriley
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you very much for being our guest, we are delighted that you enjoyed your stay!

Greenville, South Carolina
Reviewed 2 July 2016 via mobile

Friendly staff. Good breakfast in the cafe. Easy check in and out. Bed was a little sinky in the middle. Some airport noise,but not too bad. Restaurants nearby for dinner. Comfortable common area, to play a game with family.

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Helpful?
Thank Martha L
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you for your recent stay with us, and for your feedback, it will help us to improve our services in the future, and we hope to see you again soon!

Greenville, South Carolina
Reviewed 26 June 2016

I called for a last minute reservation and was lucky enough to get Heather on the phone, she was very pleasant and had my reservation scheduled in less than a minute. Heather was even nicer in person, she got me checked in quickly with no muss or fuss. The room was spotless and everything was in top order, the wi-fi...

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Helpful?
Thank JamesM_314159265359
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We are so very pleased that we could take care of you on your recent-and unexpected-stop here in Alcoa! Thank you so much for your kind words and we hope to see you the next time your travels bring you to our area!

Morning View
Reviewed 15 June 2016

This hotel is very modern and super clean--check in was fast and they even called me after settling in to make sure the room was good. It has a beautiful courtyard in the back with a fire pit (even though we didn't need it in June!) so it would have been a nice relaxing spot to enjoy a cocktail. The...

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Helpful?
Thank Lisa G
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you so much for sharing your experience with us! The highway here in Alcoa can be pretty tricky to get around and we are always happy to help with alternate routes. We look forward to seeing you again soon!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Courtyard Knoxville Airport Alcoa

Address: 141 Furrow Way, Alcoa, TN 37701-3304
Region: United States > Tennessee > Alcoa
Price Range: $124 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Knoxville Airport Alcoa 3*
Number of rooms: 95
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Also Known As:
Courtyard By Marriott Knoxville Airport Alcoa Hotel Alcoa
Courtyard Alcoa
Alcoa Courtyard
Alcoa Marriott
Hotel Style:
#2 Romantic Hotel in Alcoa
#3 Business Hotel in Alcoa
#4 Family Hotel in Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Knoxville Airport Alcoa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms away from the airport side.”
 of 5 bubbles A4671DScharless, 10 Feb 2017 | Read review
“Quiet hotel at the airport!!! Who knew?!”
 of 5 bubbles elizabetho212, 27 Nov 2016 | Read review
“Great black friday deal!”
 of 5 bubbles susangD2956RA, 26 Nov 2016 | Read review
“Convenient to airport, great customer service, and food worth staying in for.”
 of 5 bubbles grahamcrakrs, 2 Nov 2016 | Read review
“They are all nice”
 of 5 bubbles 845lindyc, 9 Sep 2016 | Read review
5 of 5