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Courtyard Knoxville Airport Alcoa

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#3 of 15 Hotels in Alcoa
Certificate of Excellence
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Courtyard Knoxville Airport Alcoa
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233 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Knoxville Airport Alcoa
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Showing 231: English reviews
Missouri
Reviewed 22 February 2016

My stay was spectacular. The staff was amazing, everything was clean and organized. This one housekeeper Lashonda,took care of everything I needed, very sweet lady keep a smile on her face when I seen her. The hotel is nice and I recommend everyone to stay there when in town. Thanks

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Helpful?
Thank Mike G
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We are so happy to hear that you not only enjoyed your stay, but our staff took care of you as well! The housekeeping department is one of the unsung hero's of a hotel and we strive ourselves to be the best in every way. We look forward to your next stay with us!

Knoxville, Tennessee
Reviewed 8 January 2016

I have stayed at this Courtyard several times. Every time it has been very good. The rooms have been recently been redone and are great. But best of all is the customer service that starts at the front desk. Heather at the front desk was outstanding and did an excellent job. She pointed me in the direction of a really...

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Helpful?
Thank Bob B
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We appreciate your continued loyalty to us and our hotel. Customer service is our top priority and I am so please to hear that Heather has gone above and beyond to make your stay enjoyable!

Reviewed 30 December 2015

Traveling over the xmas holidays can always be challenging, especially when your flights get canceled and you get stuck for 3 days. That is where this hotel shines. The hotel was very nice, rooms very clean and comfortable with very comfortable beds. The amenities are plentiful with an on sight cafe that serves breakfast and dinner as well as having...

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Helpful?
Thank Cfichuck
Costa Mesa, California
Reviewed 18 December 2015

My wife and I experienced problems with the commode and flushing mechanism throughout our stay during the Thanksgiving holiday. No offer was made to move to another room and apparently no one was available to fix the problem or to assist in assist in move to another room. We could not entertain visitors in our room under these circumstances. The...

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Helpful?
1Thank Paul C
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We are very disappointed that your stay was less than satisfactory and will look into this issue immediately. An unusable commode is unexceptable and any lack of service to rectify the situation is not the kind of guest experience we wish to provide. I apologize for your room not meeting yours, or our own, expectations and we hope that you...

Atlanta, GA
Reviewed 17 December 2015

We stayed here for a wedding and were not disappointed. The staff is super friendly and will do their best to make your stay comfortable. We were pleasantly greeted upon entering, and check-in was a breeze. The lobby is spacious with plenty of comfortable seating. Some had alcoves with a tv. When you pass through the lobby, you can go...

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Helpful?
Thank Laurana532
South Boston, Virginia
Reviewed 11 December 2015 via mobile

Thank you for a great stay. We requested adjoining rooms but they were not available when we checked in the next day they allowed us to move and accommodate our original reservations. Julie, a member of the housekeeping staff, was most pleasant in assisting us with our needs. Thanks for the wonderful stay.

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Thank Cline817
Jacksonville, Florida
Reviewed 10 December 2015

I had a 5:45am flight, this hotel is two minutes from the TYS airport. It was modern, comfortable and convenient. The rooms were large and the beds were perfect. I would definitely stay again. My only issue was parking was difficult to find an open space, they must have been nearly sold out.

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Thank jasonf1975
Ohio
Reviewed 27 November 2015

I really enjoyed my stay.the front desk was very helpful and the bistro was amazing. Very clean place.We didn't get room service the first day but this one housekeeper was very nice and helpful I think her name was Lashanda she was very at tenant to our every needs.Pleased I would recommend all my friends to stay there

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Helpful?
Thank greg m
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you so much for being our guest! We are so happy that you enjoyed every part of your stay and we hope to see you here with us again soon!

Maryville, Tennessee
Reviewed 21 November 2015

This is one of the best Courtyards I've stayed at. It's very convenient (very close to the Knoxville Airport), clean, and the hotel associates go above and beyond, each and every time I've been there.

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Helpful?
Thank Chris C
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We do our best to ensure our guests are treated like family, with the best accomodations and a welcoming smile! I am very happy that you enjoy your stays with us and we look forward to seeing you again soon.

West Palm Beach, Florida
Reviewed 18 November 2015

First of all it was kind of hard to find even with a GPS. Rooms were nice and quiet. Staff was also friendly. Conveniently located to where I needed to be. It is your typical bistro breakfast I had in the morning. I prefer the egg white frittata. I will be back again when I am in the area. Now...

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Helpful?
Thank Steven W
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

The egg white frittata is a new favorite here and we are happy that you like it too! Due to the airport being across the street we are unable to put a larger sign on the highway, however, once we are seen it is very easy to get around the surrounding area!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Courtyard Knoxville Airport Alcoa

Address: 141 Furrow Way, Alcoa, TN 37701-3304
Region: United States > Tennessee > Alcoa
Price Range: $150 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Knoxville Airport Alcoa 3*
Number of rooms: 95
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Also Known As:
Courtyard By Marriott Knoxville Airport Alcoa Hotel Alcoa
Courtyard Alcoa
Alcoa Marriott
Alcoa Courtyard
Hotel Style:
#2 Romantic Hotel in Alcoa
#3 Business Hotel in Alcoa
#4 Family Hotel in Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Knoxville Airport Alcoa staff and other travellers.
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Questions? Get answers from Courtyard Knoxville Airport Alcoa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet hotel at the airport!!! Who knew?!”
 of 5 bubbles elizabetho212, 27 Nov 2016 | Read review
“Great black friday deal!”
 of 5 bubbles susangD2956RA, 26 Nov 2016 | Read review
“Convenient to airport, great customer service, and food worth staying in for.”
 of 5 bubbles grahamcrakrs, 2 Nov 2016 | Read review
“They are all nice”
 of 5 bubbles 845lindyc, 9 Sep 2016 | Read review
“This hotel is very close to the Knoxville/Alcoa airport (TYS). However, noise is not an issue.”
 of 5 bubbles U3640EPdavidw, 29 Aug 2016 | Read review
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