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Comfort Inn & Suites

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245 Reviews from our TripAdvisor Community

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Showing 245: English reviews
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Nashville, Tennessee
Reviewed 17 February 2017

I really enjoyed my stay. The room was clean, and Kendall checked me in, she provided great service. Very friendly and welcoming :)! Whirlpool suite, ground floor. Was quiet, and clean A plus service !

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Helpful?
Thank ediemc1985
ManagementGM37013, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear ediemc1985, Thank you for taking the time to let us know how you enjoyed your stay with us here in Comfort Inn & Suites Hotel. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We are very happy to learn that your stay was so peaceful, and we hope...

Memphis
HOTEL’S FAVOURITE REVIEW
Reviewed 9 September 2016

Yes it is in a little strange place, but not as bad as some of the reviews. Yes, they are still renovating, but the rooms are mostly done. The only place you see, is the little space in the entrance. Holiday weekend and they were a little overbooked. Corporate thing, I think.We arrived around midnight and there was someone waiting...

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Thank Robert Y
About Hotel's Favourite Review
ManagementGM37013, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Robert Y, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. I'm so glad that our renovations did not interfere with your stay and that you enjoyed a five star experience in accommodations and service. We hope to impress you...

Reviewed 14 February 2017 via mobile

I believe Katz was her name she did a great job at her duties and was entertaining. I came for the hot tub however it was closed at 10 pm and didnt open until 8-10am and because i arrived at 12am i slept and got in hot tub at 830am but it was not but warm temperature not near what...

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Helpful?
Thank Canaan D
ManagementGM37013, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Canaan D, Thank you for your review, your feedback and your comments regarding your stay. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you...

Green Bay, Wisconsin
Reviewed 30 December 2016

Everything speaks! Much spoke badly. Terrible intersection to get access. Price too high for quality. Tried to make a call from our room because we were having difficulty with a credit card. Room phone would not allow the 800 call. The woman at the desk told us that we would have to come to the lobby to make the call....

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Helpful?
Thank 107darlene
ManagementGM37013, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear 107darlene, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance and housekeeping task right away for the benefit of our future guests,...

New York City, New York
Reviewed 28 December 2016

We had a first floor room. Quiet and clean. Not much in amenities but the staff was very nice. it was just a stop over on the way to another destination. If this was on I -95 they would be getting 100 plus a night but being a bit off the beaten path it was a good price. Saw other...

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Helpful?
Thank Gary B
ManagementGM37013, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Gary B, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are so glad to know that you had a good time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy...

san mateo ca
Reviewed 5 December 2016

In summary, this is a one star one star motel. I would definitely say that they are only worth $30 per night. We paid $40. No roaches or other critters, but don't stay here is my recommendation. They have a new paint job, but still.... Lipstick on a pig is still a pig. The place is still in disrepair. I...

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Helpful?
Thank perrygeorget
ManagementGM37013, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear perrygeorget, Thank you for taking the time to complete our survey and share your experience! I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to...

Brandon, Mississippi
Reviewed 1 December 2016 via mobile

Hotel appears to be newly renovated and rebranded as a Comfort Inn & Suites. Very clean and well appointed room (King Suite). Standard warm breakfast fare. Located at the end of a dead end Frontage road and entrance is next to a train bridge underpass, so be careful entering and exiting. Great hotel and would stay again!

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Helpful?
Thank Edwin C
ManagementGM37013, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Edwin C, Thank you so much for your kind comments and review regarding your most recent stay with us. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We're glad you had a great time with us and we look forward to serving you again.

Reviewed 26 October 2016 via mobile

To begin with, this hotel was very difficult to find. GPS had us there right in the middle of an intersection with no hotel in sight. Also, Traffic at this exit is pretty heavy. After a bit, we realized the Econo Lodge is now a Comfort Inn. It is located right on the side of I24 but we exited right...

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Helpful?
Thank Reginahill
ManagementGM37013, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We want every guest to feel welcomed like family and we hope for many happy returns.

Reviewed 17 October 2016 via mobile

We stayed here for 2 nights. To start with the hotel is very clean the staff was very friendly the breakfast was pretty good your normal hotel breakfast. I would stay here again for sure. The location is ok when you first pull in it is deceiving but what a superise and great value for being so close to downtown...

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Helpful?
Thank Rita H
ManagementGM37013, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We are glad that you found the majority of your experience to be satisfactory. Thank you for taking the time to share your experience.

Spring Grove, Illinois
Reviewed 2 October 2016

Two adults in a King size room. We just needed a quick place to stay & sleep break driving from Florida to Illinois. EZ on/off the Interstate and the bed was so comfy with a down blanket. They offered breakfast, but we left before it started. The serve food M-F @ 6am and Sat-Sun 7am.

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Helpful?
Thank we2love2travel1
ManagementGM37013, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear we2love2travel1, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites

Address: 400 Collins Park Drive, Antioch, TN 37013 (Formerly Econo Lodge Inn & Suites)
Region: United States > Tennessee > Antioch
Price Range: $135 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 133
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Also Known As:
Country Inn And Suites By Carlson, Nashville-South
Country Inn & Suites By Carlson, Nashville-South Hotel Antioch
Country Inn Antioch
Antioch Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“front of the building is nice and quiet.”
 of 5 bubbles U6011FAgaryb, 28 Dec 2016 | Read review
“Ask for a room that is finished from remodeling and on the backside of the hotel. It fronts right in Interstate 24 east.”
 of 5 bubbles davidy394, 10 Sep 2016 | Read review
“Ask for renovated rooms.”
 of 5 bubbles 914geom, 25 Jul 2016 | Read review
“As of late June 2016, 3rd floor has the least construction. Rooms are complete, only hallways are under construction.”
 of 5 bubbles JKMacAZ, 27 Jun 2016 | Read review
“Find another nearby hotel to stay at.”
 of 5 bubbles mgcdriver, 18 Jun 2016 | Read review
5 of 5