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Americas Best Value Inn & Suites-Abilene Mall

85 reviews
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Traveller (46)
Dining (20)
Room & Suite (20)
Overview
  • Excellent20%
  • Very good8%
  • Average12%
  • Poor16%
  • Terrible44%
2 weeks ago
“Surprised in the worst way”
30 Nov 2017
“Dog friendly and friendly”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (85)Write a Review
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1 - 5 of 85 reviews
Reviewed 2 weeks ago via mobile

Let me say first that I have never written a review because I'm not really a complainer, and will typically compliment people in person for really good service. However, We stayed at this hotel after my mother booked for a 3 night stay. We used...More

Thank Sarah C
Reviewed 30 November 2017

Extremely easy check-in and check-out process and we dog friendly to the point where they didn't even have a second question about my dog. Not the most up to date hotel but adequate and neat and clean. They served breakfast in the morning, but I...More

Thank Marion F
Reviewed 11 October 2017

This place has been the worse hotel I've spent money on. I highly recommend for you to keep away, they gave me a suit because there was no other rooms available. When I walked in to the restroom the toilet had pubic hairs and urine...More

Thank yari l
Reviewed 19 July 2017

Light bulbs missing above bathroom sink. Wires hanging down from the ceiling where a smoke detector is suppose to go. Very noisy neighbors that the office staff believed we should have tolerated. A threat from Doug in the office to call the police on us...More

Review collected in partnership with this hotel
Thank L7032XHrobertam
Management response:Responded 21 July 2017

hello guest we are sorry for inconvenience during your stay with us.we have taken more proper training for front desk when we have full house with school team all guest have quite sleep. maintenance department also informed about light bulbs. your next time stay with...More

Reviewed 10 May 2017

We booked for two nights in May but due to unforeseen circumstances we were unable to stay the second night. We knew this information three days before check-in so our change/cancellation request was well within the specified time. But due to this being a busy...More

Thank jmurbanczyk
Management response:Responded 11 May 2017

thank you jmurbanczyk we are working very hard to keep our guest happy. in this case since reservation has been made by our external booking partners all management has to be taken care by them. we can not make changes in reservation without their knowledge....More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$74 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$74 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (46)
Dining (20)
Room & Suite (20)
Pool & Beach (3)
Hotel & Grounds (14)
Questions & Answers
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Room Tips
"Do not stay here if you value customer service."
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"all rooms suites so take any room"
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"The bad reviews on here might just be a freak accident, drunkards demanding money, or were charged for..."
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"Do not stay here. You will carry Bed Bugs home with you."
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