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Residence Inn Abilene

356 reviews
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Traveller (45)
Room & Suite (29)
Pool & Beach (5)
Overview
  • Excellent72%
  • Very good21%
  • Average3%
  • Poor1%
  • Terrible3%
Travellers talk about
“front desk”(59 reviews)
“bedroom suite”(5 reviews)
“full kitchen”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Abilene
Special Offer: Book Direct for Less!
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Reviews (356)Write a Review
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LanguageEnglish
251
74
12
7
11
Show reviews that mention
All reviewsfront deskbedroom suitefull kitchenkitchen areafree dinnersausagewafflesclean propertybed was comfortablenewer hotelvisiting familyoutdoor poolbreakfast was excellentbusiness tripdefinitely stay here againdavidacu
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1 - 5 of 355 reviews
Reviewed 1 week ago

All the staff were so very friendly - saying hello each time passed. Front desk ladies, including Jen, kind and accommodating. General Manager was great on phone when I called and asked questions. The managers reception on Wednesday has local foods - happened to get...More

Thank AmyTripAddict
Response from Denise W, General Manager at Residence Inn AbileneResponded 6 days ago

Dear AmyTripAddict, Thank you so much for sharing your amazing review of your recent stay at the Residence Inn Abilene! We are delighted to hear that you had such a wonderful experience with us! Jen is truly an asset to our team and I will...More

Reviewed 4 weeks ago via mobile

Front desk didn't check me in properly resulting in a no show fee. I spoke to the manager and she was supposed to fix the no show fee and bill. It has not been corrected. This is a business trip that I'll not be reimbursed...More

Thank Wendy H
Response from Denise W, General Manager at Residence Inn AbileneResponded 3 weeks ago

Dear Wendy H, Thank for taking the time to review your recent experience with us. I truly apologize for the frustration you encountered during your stay and I have addressed the issue with the appropriate team members to ensure it was an isolated incident. The...More

Reviewed 25 October 2017 via mobile

Seriously the nicest people I think I've ever met all live in Abilene Texas, the hotel was lovely the accommodations were very nice except for the fact that the room smelled like smoke that I can play and I'm sure they would have fixed it....More

Thank Michelle C
Response from Denise W, General Manager at Residence Inn AbileneResponded 27 October 2017

Dear Michelle C, Thank you for taking the time to give such a wonderful review of our team at the Residence Inn Abilene! We are happy to hear that your enjoyed your stay here with us. I do, however, apologize for the odor in your...More

Reviewed 19 October 2017 via mobile

We stayed here on our way to Big Bend National Park. We picked this Residence Inn because of it's location and it's rating on Trip Advisor. It proved to be a good choice. It was a good location, we had a nice room and the...More

Thank yellowstone1
Response from Denise W, General Manager at Residence Inn AbileneResponded 21 October 2017

Dear yellowstone1< Thank you so much for the wonderful review of the Residence Inn Abilene and our Guest Service Agent, Kerri! She is truly an asset to our hotel family and traveling families! She always goes above and beyond for each guest and I am...More

Reviewed 3 October 2017

This hotel is my go to place when visiting my son at ACU. He has graduated now and we were in town to move him out of his apartment. The hotel is located about a mile from ACU is and very convenient to campus. The...More

Thank spursone
Response from Denise W, General Manager at Residence Inn AbileneResponded 13 October 2017

Dear Spursone, Thank you so much for your gracious review of your recent experience at the Residence Inn Abilene! We are so happy that you enjoyed your time here with us and we are delighted that you found the hotel and our team warm and...More

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Traveller (45)
Room & Suite (29)
Pool & Beach (5)
Dining (2)
Hotel & Grounds (17)
Bathroom (7)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$107 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Abilene
#4 Business Hotel in Abilene
#5 Family Hotel in Abilene
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Abilene
#4 Business Hotel in Abilene
#5 Family Hotel in Abilene
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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