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Residence Inn Abilene

359 reviews
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Traveller (45)
Room & Suite (29)
Pool & Beach (5)
Overview
  • Excellent73%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible3%
Travellers talk about
“full kitchen”(17 reviews)
“front desk”(60 reviews)
“bedroom suite”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Abilene
Special Offer: Book Now & Earn More
Hotel deals
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (359)Write a Review
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358 results
Traveller rating
254
74
12
7
11
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LanguageEnglish
254
74
12
7
11
Show reviews that mention
All reviewsfull kitchenfront deskbedroom suitekitchen areafree dinnersausagewafflesclean propertybed was comfortableoutdoor poolnewer hotelvisiting familygreat place to staybreakfast was excellentbusiness tripdefinitely stay here againdavid
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1 - 5 of 358 reviews
Reviewed 1 week ago

We stayed one night before our flight and were very happy. The staff can't work any harder to be nice or make sure your every want is addressed. The room was outstanding and clean. The amenities were great. the morning buffet was outstanding. The weather...More

Thank Tim C
Response from Denise W, General Manager at Residence Inn AbileneResponded 1 week ago

Hello! We are so happy you took the time to share the experience of your recent stay! Our Team works really hard to provide the best service and accommodations for our guests and will be thrilled to learn we exceeded your expectations during our most...More

Reviewed 2 weeks ago

My husband & I enjoy stays at Residence Inn hotels on our travels. The Residence Inn in Abilene was every bit as good as other Residence Inns we've visited but went one step further. It was New Years Eve & we were traveling home from...More

Thank Cathy L
Response from Denise W, General Manager at Residence Inn AbileneResponded 1 week ago

Greetings! Thank you so much for your feedback regarding your recent stay! We are so grateful for your loyalty and pleased to learn we exceeded your expectations. Thank you again and we look forward to welcoming you back soon!

Reviewed 3 weeks ago

We were attending the graduation of our Grandson from Abilene Christian Univ. and luckily made our reservations well ahead of time. Every room in Abilene was booked because of the three Universities holding their graduations on the same week-end. We love this motel because it...More

Thank jriley7531
Response from Denise W, General Manager at Residence Inn AbileneResponded 3 weeks ago

Dear jriley7532, Thank you so much for taking the time to share such a wonderful review of your recent experience the Residence Inn Abilene. We are so happy to hear that you had a great stay while with us! Your feedback is appreciated and very...More

Reviewed 11 December 2017

All the staff were so very friendly - saying hello each time passed. Front desk ladies, including Jen, kind and accommodating. General Manager was great on phone when I called and asked questions. The managers reception on Wednesday has local foods - happened to get...More

Thank AmyTripAddict
Response from Denise W, General Manager at Residence Inn AbileneResponded 12 December 2017

Dear AmyTripAddict, Thank you so much for sharing your amazing review of your recent stay at the Residence Inn Abilene! We are delighted to hear that you had such a wonderful experience with us! Jen is truly an asset to our team and I will...More

Reviewed 15 November 2017 via mobile

Front desk didn't check me in properly resulting in a no show fee. I spoke to the manager and she was supposed to fix the no show fee and bill. It has not been corrected. This is a business trip that I'll not be reimbursed...More

Thank Wendy H
Response from Denise W, General Manager at Residence Inn AbileneResponded 25 November 2017

Dear Wendy H, Thank for taking the time to review your recent experience with us. I truly apologize for the frustration you encountered during your stay and I have addressed the issue with the appropriate team members to ensure it was an isolated incident. The...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$107 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Abilene
#4 Business Hotel in Abilene
#5 Family Hotel in Abilene
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Abilene
#4 Business Hotel in Abilene
#5 Family Hotel in Abilene
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (29)
Pool & Beach (5)
Dining (2)
Hotel & Grounds (17)
Bathroom (7)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Franklin A
16 January 2018|
Answer
Response from Tim C | Reviewed this property |
Oh mo. This should already be repaired by now. I'm sure it will take a week or so to properly clean or replace the affected areas. Every inch of this hotel was spotless so I would expect they are going to make sure it's done... More
0
Votes
RobynEdwards
7 October 2015|
AnswerShow all 2 answers
Response from Mike T | Property representative |
Thanks for asking! Our pool is heated and guests are still swimming in the pool. Come see us! Thanks!
0
Votes
Room Tips
"We overlooked the pool and it was pretty"
Read review
"The location is a bit off the highway frontage road, but a room on the north side would be some better, if..."
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"Ours faced the pool courtyard area which was not used in the winter - so very quiet."
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"the rooms have only one queen size bed, we requested 2 beds but front desk said all rooms single be, but..."
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