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Comfort Suites University

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Traveller (31)
Room & Suite (33)
Dining (3)
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Overview
  • Excellent47%
  • Very good29%
  • Average17%
  • Poor4%
  • Terrible3%
Travellers talk about
“panda express”(3 reviews)
“choice hotels”(7 reviews)
“room was clean”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (210)
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Traveller rating
96
61
37
9
7
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LanguageEnglish
96
61
37
9
7
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All reviewspanda expresschoice hotelsroom was cleanroad constructioncracker barrelstaff was friendlyhot tubhandicap roomindoor poolnew mexicovery nice hoteleasy accessdesk clerksausagenice stayhot breakfastwould stay here again
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61 - 65 of 210 reviews
Reviewed 29 September 2016

The Comfort Suites University is very conveniently located if you are coming in to Abilene from the east via I-20, and there are a number of restaurants close by. The staff was very friendly and welcoming, and the room was clean and comfortable, with minimal...More

Thank Michael M
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 3 October 2016

Dear Michael, We are excited to hear you were pleased with your overall stay. It is great to know you enjoyed our accommodations and breakfast as well as our ideal location and customer service. We will look into the concerns you mentioned to ensure a...More

Reviewed 26 September 2016

Comfort Suites was a great experience from beginning to end. The hotel clerk was very professional and checked us in very quickly. Upon entering the room we were nicely surprised with the layout of the room and seating area. The beds and pillows were comfortable,...More

Thank MrGT5oh
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 30 September 2016

On behalf of our team, we thank you for taking a moment to provide your wonderful comments. We are thrilled to hear you were extremely satisfied with our customer service and our accommodations. Thanks for letting us know about the water temperature so we can...More

Reviewed 25 September 2016 via mobile

Although the sheets and towels were clean some of the towels were frayed. The worst part was the floor. It was very uneven. When you walked across the floor you could feel the rise and fall of the floor. The desk and refrigerator cabinet were...More

Thank Romona A
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 26 September 2016

Guest feedback is essential to our improvement so we are thankful for your comments. We are glad you found our accommodations to be clean, though we are sorry to hear we did not meet your expectations of comfort. We are sorry to hear you experienced...More

Reviewed 21 September 2016

The bathroom floor had cracks, lose tile, carpets are very dirty, and curtains are stained, the refridgarator was not cooling.I stayed there last month and had the same issue in a different room. I am beginning to get dissapointedMore

Thank Wendy S
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 22 September 2016

Comments from our guests are appreciated and valued. Thank you for sharing your experience with us and for notifying us of the events of your stay. We would also like to thank you for continuously choosing to stay with us during your visits to Abilene....More

Reviewed 16 September 2016

The place just worked for me & my girl friend. Would be be best if the hotel had an exit location off of the interstate. Would i stay again? Sure. What more can I say? ...Good hotel Good breakfast, Good nite's sleep.

Thank Crewperson55
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 19 September 2016

Thank you for taking a moment to provide your positive review. We are thrilled you were pleased with your experience at our property and we are happy to hear you would return. Thanks again for your time and we hope to see you soon.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Indoor pool
Details
Price range
US$89 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Abilene
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$89 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Abilene
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (31)
Room & Suite (33)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"The couch folds out to a bed."
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"go else where better place in ablilene"
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"Comfort Suites are much nicer than Comfort Inn and Suites (we didn't know this before)"
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"Ask for a room at the end of the hall."
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