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Red Roof Inn & Suites Addison

Traveller (17)
Room & Suite (56)
Pool & Beach (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Red Roof Inn & Suites Addison is one of the best budget hotels in Addison, TX with easy access to the Dallas North Tollway and I-35E. We are also close to Addison Circle Park, Village on the Parkway, Galleria Dallas, Cavanaugh Flight Museum, Mary Kay Museum, George W. Bush Presidential Library and Museum, Fair Park, Addison Conference and Theatre Centre, Kay Bailey Hutchison Convention Center Dallas, Brookhaven College, Arbor Hills Nature Preserve, WaterTower Theatre, the U.S. Army Recruiting Station Midtown, Medical City Dallas Hospital, Dallas Love Field Airport (DAL) and the Dallas/Fort Worth International Airport (DFW). We offer our guests free Verified Wi-Fi, a seasonal outdoor swimming pool, a free continental breakfast and a guest coin laundry facility as well as a microwave and mini-refrigerator in every room. Ask us about our meeting facilities. Red Roof Inn & Suites Addison is a pet-friendly hotel. We offer meeting rooms that can accommodate up to 100 people.
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Property amenities
Breakfast included
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room amenities
Air conditioning
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Business
HOTEL CLASS

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
62Restaurantswithin 1 km
4Attractionswithin 1 km
156Reviews
93Photos
0Q+A
31Room tips
Traveller rating
  • 72
  • 33
  • 22
  • 16
  • 13
Time of year
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Popular mentions
My husband and I have stayed in many hotels in our lives. Cheap hotels, small hotels, small rooms, far from the city, etc. Every hotel has its charm and we are not picky at all because normally we use it just to sleep when we visit a new city but this hotel is just DISGUSTING,
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Response from RedRoofAddison, General Manager at Red Roof Inn & Suites Addison
Responded 1 week ago
Dear Valued Customer We received your recent review and are disappointed to hear that your experience did not meet your expectations. This is certainly not indicative of the level of service our hotel typically provides, as our colleagues strive to provide warm, excellent service for our guests. I have passed along your comments to our Housekeeping and Front Desk Team as we are always looking to improve upon the customer experience. Please let us know the next time you are in the Dallas area, so that we may provide you with a much improved visit.
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Bad experience overall. The check- in took forever, as a Red Roof member it was the worst ever!! Reserved the room for three nights, returned the next afternoon and could not unlock door, went to front desk and was told (in a very rude manner to get our stuff out) we only had
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Response from RedRoofAddison, Manager at Red Roof Inn & Suites Addison
Responded 3 weeks ago
Dear Ron Q We appreciate your feedback on the Red Roof Inn & Suites Addison, TX. As we are always looking to improve upon the customer experience. I will discuss your feedback with my Front Desk Agent and we will make sure to retrain them in order to avoid this kind of inconvenience in the future. I will be sure to pass along your comments to our Housekeeping team regarding the use of the cleaning products. We have been conducting a deep clean of the hotel with all of the guest rooms as well as just recently had all of the carpets and furniture steam cleaned and that may have been the scent that you smelled when you stayed. The new coffee makers don't require pot anymore. You just place your cup and input the coffee and start. We are trying our best to bring new changes in the amenities. I will be sure to pass along your comments for future updates and hope that if your travels bring you back into the Addison area, you will consider the Red Roof Inn & Suites
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We stayed here for two nights in the Dallas trip. This inn is old and need a face lift. The toilet light is not functioning and the carpet shows sign of age. No housekeeping service were provided for our stay. The breakfast for toast, waffle and fruit. I would suggest to add
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Response from RedRoofAddison, General Manager at Red Roof Inn & Suites Addison
Responded 3 weeks ago
Dear Valued Customer Thank you for your recent review of Red Roof Inn & Suites Addison, TX. We apologize for any inconvenience you faced during your stay at our Inn. In a few months, everything in the guest rooms will be completely updated such as: mattress, carpet, furniture, lights, vanity, bathtub, etc. We look forward to your next visit!
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This hotel is cheap, so I wasn't expecting much. I went to Dallas for a job interview and I wanted to be in a hotel that was near a good amount of places to eat/shop at and this pretty much hit the mark. What was most disturbing however is that the room attendant never cleaned
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Response from RedRoofAddison, General Manager at Red Roof Inn & Suites Addison
Responded Dec. 24, 2018
We are disappointed to hear that your recent visit did not meet your expectations, as this is not indicative of the service our hotel typically provides. As per our policy, If a customer have a Do Not Disturb sign on their door, the housekeepers are not allowed to into the room. Please let us know the next time you are headed into the Addison area, so that we may provide you with a much improved visit.
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Checked in by bobby and his customer service was excellent! Unfortunately, I can't say the same thing about the room and our overall stay. Carpet was dirty and had hard stains. There was a big hole for tissue box near the sink but no tissues! It turns out that they only gave
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Response from RedRoofAddison, General Manager at Red Roof Inn & Suites Addison
Responded Dec. 24, 2018
Thank you for your recent review of Red Roof Inn & Suites Addison, TX. We apologize for any inconvenience you faced during your stay at our Inn. In a few months, everything in the guest rooms will be completely updated such as: mattress, carpet, furniture, lights, vanity, bathtub, etc. We look forward to your next visit!
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Photo provided by managementRed Roof Inn & Suites Addison
Superior King
OVER THE TRIP
King bed
Bathroom
Bathroom
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"We had a ground floor, and had easy access to our car for loading and unloading."
"Just go they are great"
"Request a room that is not pet friendly if you are not traveling with your pets."
"Room 101 was outstanding"
"book through web site for better rate"
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PRICE RANGE
US$67 - US$81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn addisonaddison quality inn
FORMERLY KNOWN AS
Quality Inn & Suites
LOCATION
United StatesTexasAddison
NUMBER OF ROOMS
104
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