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BEST WESTERN PLUS Addison Galleria Hotel

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BEST WESTERN PLUS Addison Galleria Hotel
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369 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Addison Galleria Hotel
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Showing 359: English reviews
Reviewed 7 June 2016 via mobile

The room was really nice, clean and all. But the smell that greeted you when you opened the door was not. It smelled if mildewed dog or wet chicken or a cross between. Which is funny because they require a $100.00 incidental deposit. Too bad i cant ask for an olfactory offense deposit. Even cutting on the air conditioner didnt...

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Helpful?
1Thank jane d
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Very sorry about your disappointing experience. We love that you enjoyed the cleanliness of our room, however, I can assure here at the Best Western Plus Addison Galleria Hotel we do not enjoy smelly rooms either and on behalf of our entire team I apologize. I do appreciate the feedback as we are always looking at how to improve the...

Dundee, United States
Reviewed 6 June 2016

Like this hotel for the value. Room was comfortable. The A/C was fantastic which in TX is a must. Good overall quality for the money. There are a few minor imperfections that could be improved upon. We had a moldy smell in our room. Febreeze fixed the problem. We discovered the issue and reported to the staff upon check out....

Review collected in partnership with Best Western
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Helpful?
1Thank Donald U
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thanks for taking the time to share your open and honest comments and observations. We're glad you loved our amazing comforting rooms, however, I'm sorry to hear that we fell short in other areas. I do appreciate the feedback as we are always looking at how to improve the quality of our service. I...

Reviewed 29 May 2016

The overall experience was good. The staff was very pleasant and helpful. The conference room is basic but if you need to get a group together it will meet your needs. The property is clean and well kept. There was no category for good only average to very good. The rooms were good. The conference room was average. FYI Addison...

Review collected in partnership with Best Western
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Helpful?
Thank I4057WLjohns
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for taking the time to share your comments. We appreciate the kind words about our housekeeping and maintenance, we hope that when you come back in the area you stay with us and our "great location"!

Mt. Pleasant, United States
Reviewed 24 May 2016

I highly recommend this hotel for any type of stay. We were having a girls weekend. It is conveniently located to many many restaurants and also activities. There were three of us women and they actually had a room with 3 Queen beds. What more could you ask for?

Review collected in partnership with Best Western
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1Thank Tonyia H
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for taking the time to share your comments. We're thrilled that our 3 Queen Bedroom Suite was perfect for you and we hope to have the pleasure of seeing you again on your next visit to Addison.

New Orleans, Louisiana
Reviewed 22 May 2016 via mobile

When we entered the room it smelled as if we had entered the pool room literally. I called the front desk and was told crack the window to air it out some. I was unable to get it open and honestly felt like it wasn't my job to do such a think. Honestly the smell never changed it was steady...

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Helpful?
1Thank Que G
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for taking the time to share your thoughts about your stay. We are happy you enjoyed the service from our team, however, deeply sorry the stay wasn't as comfortable as we pride our hotel to be. We hope all of your future accommodations are comfortable, and satisfying. Have a great rest of the summer and safe travels.

Fair Oaks Ranch, Texas
Reviewed 21 May 2016

Terrible breakfast, imitation eggs, poor selection, shut down at exactly 9 AM and they hauled everything off and unplugged every cord including coffee. The rooms had poor acoustics and you could hear a water faucet turn on next door. The signage off the road to get there is so hard to see we drove by several times before we found...

Review collected in partnership with Best Western
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1Thank ChristineBW
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and for taking the time to comment. Very sorry to hear that your recent stay was not the brilliant experience we hoped it would be. While our complimentary breakfast does run from 6am-9am on the weekdays and 7am-10am on the weekends, we do leave our coffee machine running at all hours. We truly appreciate your...

Little Rock
Reviewed 19 May 2016

My sisters and I stayed here in January 2014 and attempted to stay here this year, but had a family emergency and forgot to cancel the reservations (so I ended up paying for one night for two rooms) for March 2015. I tried to get a refund but the manager did offer to give me one night stay rate to...

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Helpful?
Thank Arnette T
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for your thoughtful review. Your kind comments and feedback are most appreciated. We are glad you and your family enjoyed your time in Addison and wish ya'll a great rest of the summer. Let us know when your back in the area!

Nacogdoches, United States
Reviewed 16 May 2016

Great rooms, pool, gym room, breakfast, and staff. All were very helpful. The rooms were clean and there was plenty of selection for breakfast. The pool and hot tub were clean and had ample room for my group. The beds were very comfortable. There is an airport close and planes fly low over the hotel, however, I never heard them...

Review collected in partnership with Best Western
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Helpful?
Thank Sue M
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for the five star review. I'm thrilled that you had an amazing experience in the north Dallas area and we appreciate your very kind comments. We hope to have the pleasure of serving you again very soon.

dallas, United States
Reviewed 16 May 2016

I always stay at a best western, people are friendly, price is right, I would tell all my friends business partners, that it would be a great place to stay, so far any of the best western hotels have been a pleasure, no trouble at all, people are very thank full when you stay at there hotels gives you a...

Review collected in partnership with Best Western
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Helpful?
Thank James H
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you very much for the five star review. We're thrilled to hear that you had a brilliant experience at the Best Western Plus Galleria Hotel and we look forward to the luxury of serving you again soon.

HOUSTON, United States
Reviewed 10 May 2016

BEST WESTERN .is not very expensive place to stay specially both hot and cold breakfast includes with your stay at no extra charge plus free parking and high speed internet too.I have stayed other hotels also but there is always be problem either with the room ,cleanness, parking or specially bedding comfort. I have also noticed the price may be...

Review collected in partnership with Best Western
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Helpful?
Thank Ismail V
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you so much for your lovely review. We really appreciate your kind words about our cleanliness and room quality! We work very hard to make every guests stay special and they we are all very happy to see a 5 star review! We would love the chance to welcome you back again soon and hope to hear from you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The ALL-NEW Best Western Plus-Addison Galleria Hotel is located in the heart of Addison-North Dallas, only minutes from the famous Dallas Galleria and North Park Mall. Major attractions are Cavanaugh Flight Museum, Cotton Bowl - Fair Park, Dallas Convention Center and Addison entertainment district with over 175 restaurants in the area. Business travelers will find this location convenient to major corporate offices in the Addison and North Dallas, Addison Airport. We offers comfortable rooms with microwaves, refrigerator, Complimentary Deluxe Breakfast, internet, business center and after a long day you can enjoy our outside pool. We welcome all church and sports groups and family reunions with over 40 rooms with double queen beds and only minutes away from Frisco, Plano and Carrollton where most of the tournaments are being played. All new beddings, flat panel TV's with HD channels. Many enjoyable venues within walking distance. ... more   less 

Additional Information about BEST WESTERN PLUS Addison Galleria Hotel

Address: 14975 Landmark Boulevard, Addison, TX 75254-6709 (Formerly Comfort Inn by the Galleria)
Region: United States > Texas > Addison
Price Range: $107 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Addison Galleria Hotel 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Inn Fort Worth
Dallas Comfort Inn
Hotel Style:
#2 Best Value Hotel in Addison
#9 Family Hotel in Addison
#10 Business Hotel in Addison
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Addison Galleria Hotel staff and other travellers.
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over a year ago
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Questions? Get answers from BEST WESTERN PLUS Addison Galleria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location”
 of 5 bubbles raymondj990, 7 Mar 2017 | Read review
“Try not to book a room with a Jacuzzi in it.”
 of 5 bubbles John1516, 2 Nov 2016 | Read review
“take something to spray for bed bugs”
 of 5 bubbles 883lynettet, 11 Oct 2016 | Read review
“Ask to stay in the back and upstairs, you can park your car around back and keep watch on it.”
 of 5 bubbles 367owenm, 9 May 2016 | Read review
“Parking surrounds the hotel so if you get rooms near one of the stairwells it provides easy access to your car.”
 of 5 bubbles IkoIkoIko, 4 Apr 2016 | Read review
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