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Hampton Inn and Suites - Dallas Allen

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#1 of 8 Hotels in Allen
Certificate of Excellence
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Hampton Inn and Suites - Dallas Allen
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414 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Madison, Alabama
Reviewed 31 July 2016

I highly recommend this hotel. The staff was exceptionally friendly and courteous. My room was ready to check in when I arrived early that day. The location was at a perfect location walking distance from the outlet mall.

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Thank Anita D
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is greatly appreciated as it helps us to improve our services. Sincerely, Andres Moncayo

Guthrie, Oklahoma
Reviewed 28 July 2016

This hotel had 1/2 dozen roses, a bottle of champagne on the jacuzzi tub and a hand written card from the staff congratulating us on our 18th wedding anniversary. Great hotel and walking distance to the shops!

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Thank justinj747
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

On behalf of the entire team at Hampton Inn & Suites Allen, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Sincerely, Andres Moncayo

Dallas, Texas
Reviewed 27 July 2016

Had a room right in front of elevators. Not sure if it was the unattended kids who were playing knock knock ditch on our doors or just loud on its own but it kept us up. Along with the random knocking. Uncomfortable beds, loud noises. We skipped breakfast just to get out of there.

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1Thank christinawA7395LH
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

I really appreciate you taking the time to share your disappointment with your recent stay with us. I want to personally apologize that the pool and the elevator noise were not of the high standards we expect. We want our guests to have the best stay possible where everything is like new, in place and of the highest quality. I...

Texas
Reviewed 24 July 2016

Check-in was decent but we arrived around 4:30 so we didn't expect any issues. Our room was handicap accessible, which was fine and roomy. Upon entering, we seen glitter remnants on floor. We left to go shopping and to eat. The elevator sounds horrible (especially right side). A soda from the shop costs $3.00 and the pool was very, very...

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Thank familyoffourtx2016
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

I was disappointed to see that your experience in our hotel failed to exceed your expectations. I assure you that this is not the experience we strive to provide and will continue to train our team members to provide excellent service. I would like to discuss this matter with you in more detail. Please feel free to contact me directly...

Houston, United States
Reviewed 20 July 2016

When you think you have cleaned the Bathroom. Clean it AGAIN...You will ALWAYS find something you missed,the second time around. The first and most important room that guest look at, is the Bathroom. Most people,including myself always bring along a household cleaner,specifically for the Bathroom.

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Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our housekeeping department have been addressed. We are sorry for the inconvenience and annoyance this incident caused. Sincerely, Andres Moncayo

Marshall, United States
Reviewed 18 July 2016

My family loved this hotel. The employees were genuine, friendly, and helpful. The hotel was spotless and nice. The room was also spotless and comfortable. We will be staying at Hampton Inn & Suites on our next trip!

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Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Thank you so much for your kind words. Your review really made our day! I hope that you enjoyed your trip and plan to visit us again very soon. Until then take care Sincerely, Andres Moncayo

Corpus Christi, United States
Reviewed 12 July 2016

Was in the area for just 2 days.....location of this Hotel combined with the price made it an excellent choice. Everything needed is very close by and easy to get to.....just far enough out of the Dallas traffic pattern, makes it a great choice for accessibility...... as usual; location, location, location.....

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Thank David E
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is greatly appreciated as it helps us to improve our services. Sincerely, Andres Moncayo

Denham Springs, LA
Reviewed 5 July 2016

The hotel was very clean and the breakfast selections were outstanding, however the rooms lack a microwave or a refrigerator. This is the first Hampton Inn that I've run across that did not have these items. Spoke about it to the people at the front desk and they said they have been trying to get these in the rooms, but...

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Yorba Linda, California
Reviewed 5 July 2016 via mobile

Great hotel. Room was really nice and spacious. Friendly and helpful service and really nice amenities. I would definitely return to this location. Great area location too. Restaurants and stores are walking distance. Food in restaurant was good and Lydia was an awesome server.

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Thank travelfornuts
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

On behalf of the entire team at Hampton Inn & Suites Allen, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Sincerely, Andres Moncayo

Minnetonka, Minnesota
Reviewed 29 June 2016

We had a family gathering with lots of space to meet and greet. The staff was very helpful and accommodating to our groups needs. Great breakfast with variety each day. Clean and spacious rooms. Easy access to local business and restaurants.

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Thank T0mJen
Moncayo11, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review

Your satisfaction is very important to us and we appreciate your feedback! We will be sharing your feedback with the team and want to thank you for your loyalty and business. I would love the opportunity to meet next time you’re in town. Sincerely, Andres Moncayo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hampton Inn & Suites Dallas/Allen has 103 clean & comfortable rooms within walking distance of the Allen Premium Outlets Mall and less than 2 blocks from the Villages of Allen & Fairview! We are visible from I-75, and easily accessible, whether you are coming from the North, South, East or West! ... more   less 

Additional Information about Hampton Inn and Suites - Dallas Allen

Address: 830 W Stacy Rd, Allen, TX 75013-4811
Region: United States > Texas > Allen
Price Range: $136 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites - Dallas Allen 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hampton Inn And Suites- Dallas Allen Hotel Allen
Hampton Inn Allen
Allen Hampton Inn
Hotel Style:
#2 Romantic Hotel in Allen
#2 Family Hotel in Allen
#3 Business Hotel in Allen
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites - Dallas Allen staff and other travellers.
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Questions? Get answers from Hampton Inn and Suites - Dallas Allen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room away from the elevator may reduce noise & hallway foot traffic”
 of 5 bubbles JMCSTL, 29 Jan 2017 | Read review
“Some of the rooms on the top floor have great views.”
 of 5 bubbles virgbrown, 15 Jan 2017 | Read review
“We looked over the outlet rather than the main road. it was very quiet.”
 of 5 bubbles katalinbrisbane, 26 Nov 2016 | Read review
“Suites are a bit more but have a LOT more room- just pay the difference, you will regret not paying it later.”
 of 5 bubbles 663dawnn, 30 Aug 2016 | Read review
“Book a king room for the extra room .”
 of 5 bubbles biscotti2, 2 Aug 2016 | Read review
5 of 5