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My family and I stayed in this hotel while on a road trip. Not only did our room smell like a sewer, we had to ask for towels and were refused extra pillows for the pull out sofa. I had to clean pubic hair out...More
Response from JJ2101, General Manager at Comfort Inn & Suites AmarilloResponded 9 September 2016
We apologize for not exceeding your expectations. We have made housekeeping and maintenance aware of the issues and assure you that they will be resolved. We are going through a remodel so the rooms are going to look amazing and will be clean and smell...More
This hotel is conveniently located near the BSA/Northwest Texas Healthcare: Hospitals in Amarillo, TX, AND they do give medical discounts if you are there visiting a relative receiving medical care, which is great. They will also let you check out the rooms before you decide...More
Thank Rena S
Response from JJ2101, General Manager at Comfort Inn & Suites AmarilloResponded 28 July 2016
Thank you for taking the time to take our survey. However, our hotel is located on the East side towards Cracker-barrel. We are actually on the opposite direction of the hospitals. We apologize for any confusion. Have a nice day.
We were somewhat disappointed to find that they are redoing the front lobby and breakfast area. The carpets in the hallways sorely need to be replaced-- I hope they'll do that. The air conditioner worked, but it was so close to the bed and so...More
Thank Margaret S
Response from JJ2101, General Manager at Comfort Inn & Suites AmarilloResponded 21 July 2016
Thank you for taking your time to take our survey. We appreciate your feedback. We value you as guests and hope to see you when the remodel is finished. We are replacing all the carpet in the hallways and the rooms. The hotel will look...More
Wonderful stay on the way back to Dallas. Nice hotel with a great breakfast and my grandkids were quite happy with all of the amenities. Nice and roomy with all that you expect from a Comfort/Choice Hotel property.
Thank Wesley C
Response from JJ2101, General Manager at Comfort Inn & Suites AmarilloResponded 18 July 2016
Thank you for choosing us for your stay. We appreciate your compliments. We are happy that we exceeded your expectations. We look forward to seeing you when the remodel is finished. Have a fabulous day.
They were doing some renovation so there were areas without carpet and some were closed off. There was no noise from the work and the staff were great about alerting us when we called. The rooms were clean and comfortable.More
Response from JJ2101, General Manager at Comfort Inn & Suites AmarilloResponded 13 July 2016
Thank you for staying with us. We appreciate your understanding about the remodel. It will be beautiful when it is finished. We look forward to you staying with us and experiencing the finished remodel of the hotel. We value you as guests and hope you...More
US$82 - US$134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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