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Holiday Inn Amarillo West Medical Center

Booking.comUS$89*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Amarillo West Medical Center
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532 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Amarillo West Medical Center
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Showing 522: English reviews
Fort Worth
Reviewed 25 October 2016

Friendly reception, clean rooms, nice complimentary breakfast. Not the closest to Palo Duro Canyon , but only about a half hour away. All kinds of restaurants close by. Seemed to be in a safe area of town.

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Helpful?
Thank G5205LNtomb
Dallas, Texas
Reviewed 23 October 2016 via mobile

Staying on business for a non qualifying stay for membership points. When I asked the desk clerk to attach my account number for incidentals, she refused and said they don't allow that. This is the only place that seems to have this policy. Hotel is clean but stay at another hotel if you can.

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Helpful?
Thank Pilot737JT
IHGService, Guest Relations Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear Pilot737JT, Thank you for being an IHG Rewards Club member and for taking the time to share your comments. We regret to read the difficulties you had experienced particularly with the services rendered by staff. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message to...

Oregon Coast, Oregon
Reviewed 21 October 2016

Wifi was good. Check-in smooth and friendly. Room was very nice, had been well kept or recently updated, or hotel was new. Excellent stay. Plenty of electrical outlets in all the places I needed them. Continental breakfast was standard. I would stay again.

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Helpful?
Thank Citimowse
Taunton, United Kingdom
Reviewed 14 October 2016

Although the hotel was clean and tidy, its administration and customer service needs vast improvement. Having gone to bed and just dropping off, other guests let themselves into our room, were heard to say 'Oh there's someone already in here. We'd better go back to reception. A few minutes later our room phone range and we were asked if we...

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Helpful?
Thank grannye
IHGService, Guest Relations Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear grannye, Thank you for taking the time to convey your comments regarding your recent experience with us and we appreciate you choosing to stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I am pleased you found our room cleanliness commendable. However, please...

Lincoln, United Kingdom
Reviewed 10 October 2016

A message to the Manager, housekeeping staff and guests of this Hotel. My wife and I occupied Room number 325 for one night on Sunday 4th September 2016. We were travelling on a Route 66 coach tour with Titan Tours U.K. Once in our room that evening, we showered and changed for a trip to a local Steak house. I...

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Helpful?
5Thank Mel W
IHGService, Guest Relations Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear Mel W, Thank you for taking the time to write a review about your stay with us. We regret to hear your disappointments. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to the appropriate departments for evaluation. In addition, we have sent...

Reviewed 28 September 2016 via mobile

We stayed on the last night of a one-week vacation. The restaurant staff declined to seat my wife, even though it was 30 minutes before closing. (They said they had set up for breakfast already.) So she ordered take out for our room. The staff then seated another family that walked in. This upset my wife. So when she paid...

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Helpful?
Thank Roger J
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Oklahoma City, OK, United States
Reviewed 25 September 2016

Hotel does not cater to guests. Weekend breakfast over at 10 a.m. and you are expected to leave restaurant immediately at that time so staff can begin cleanup. Hotel is approx. 4-yrs old but not maintained. In-room furniture & doors chipped, scratched and dusty. Walls need paint touchup. Lounge furniture is lousy & worn. Bedding does not look crisp &...

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Helpful?
Thank Carolyn H
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Paul C

Graham, Texas
Reviewed 24 September 2016 via mobile

Nice clean room, a real comfortable bed. Everything was above expectations, we also enjoyed the breakfast. I was surprised to see Chobani yogurt in stock in the refrigerator along with several types of cereal.

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Helpful?
Thank codymack2
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM

Graham, Texas
Reviewed 18 September 2016 via mobile

We stayed here on our way to Grand Canyon and again on our way back. I enjoyed the hot tub and roomy accommodations. Room was clean and stocked with plenty of large towels. Also enjoyed the circular mirror against the mirror--the circle mirror did not steam up. Restaurant and bar were on premises but so many restaurants nearby that we...

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Helpful?
Thank cgstroud
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely Paul C GM

California
Reviewed 14 September 2016 via mobile

The people at the front desk were very friendly and helpful. The room was clean and nice. The hotel is walking distance to several nice restaurants and the young lady at the front desk was happy to make a suggestion of where to go to eat. I swam a little in the pool and although I don't like the fact...

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Helpful?
Thank VictoriaPics
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Amarillo's Newest Full Service Hotel that delivers Contemporary Western Decor and the Best in Texas Hospitality. Enjoy the Panhandle's only Hotel that offers an indoor Waterslide, Heated Pool, Hot Tub and Sauna. Every room offers a microwave and refrigerator with an IPOD docking station,37" Flat Panel Televisions with over 50 HD channels, Free WIFI, and offers Free Hot Breakfast to our guests. Flame Mexican Bistro and Bar offers a "Sports" theme with all of your favorite games with multiple TVs and Home Made Authentic Mexican Cuisine. Happy Hour is every day from 5pm-7pm. Please contact hotel direct for restaurant and waterslide hours. Holiday Inn Amarillo West Medical Center is within minutes of most ALL Amarillo attractions and constructed right in the center of Restaurant Row. Enjoy a movie or shopping at The United Artist Movie Theater and Westgate Mall. Hotel offers free a free airport shuttle and transportation within a 2 mile radius. Thank you for choosing Holiday Inn Amarillo West Medical Center. ... more   less 

Additional Information about Holiday Inn Amarillo West Medical Center

Address: 8231 Amarillo Blvd West, Amarillo, TX 79124-2106
Region: United States > Texas > Amarillo
Price Range: $134 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Amarillo West Medical Center 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Amarillo West Medical Hotel Amarillo
Hotel Style:
#5 Business Hotel in Amarillo
#6 Family Hotel in Amarillo
#8 Romantic Hotel in Amarillo
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Questions & Answers

Questions? Get answers from Holiday Inn Amarillo West Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room on the first floor.”
fletpa2, 6 Apr 2017 | Read review
“Indoor hot tub, sauna and pool”
LouC662, 22 Mar 2017 | Read review
“Rooms near the pool could be loud with children playing.”
rustyw196, 10 Feb 2017 | Read review
“Try for the top floor at the end of the hall. Very quiet.”
Q7981WGnancyr, 6 Jan 2017 | Read review
“This hotel is located far enough away from I-40 to not have a noise problem.”
Banker825, 3 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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