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Courtyard Amarillo West/Medical Center

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Courtyard Amarillo West\/Medical Center
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205 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Amarillo West/Medical Center
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Showing 204: English reviews
Spring, Texas
Level Contributor
5 reviews
3 hotel reviews
Reviewed 13 September 2016 via mobile

I have one, and only one, complaint about this hotel-the sheets. It sounds silly but the fitted bottom sheets would NOT stay on the bed. I spent a good portion of the night trying to keep them on until I finally gave up and just slept on the bare mattress with the sheet in a bunch between me and my... More 

Helpful?
Thank melanie56814
Mario C, General Manager at Courtyard Amarillo West/Medical Center, responded to this review

Dear melanie56814, Thank you for taking time to write a review regarding your recent stay at Courtyard by Marriott West Medical Center. Please accept my sincere apology for the fitted sheets during your stay. We take pride on our service and guest comfort. I can assure you that I have taken the proper steps to correct the conditions of the... More 

Dallas, Texas
Level Contributor
139 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 11 September 2016

I am a fan of Courtyards and this one was no exception. The check-in was super friendly and the young woman helping us saw there were three of us so automatically gave us three key cards. She pointed us to a cart to help with our substantial luggage. The room was roomy, with two queen beds and a sitting area.... More 

Helpful?
Thank lplsally
Mario C, General Manager at Courtyard Amarillo West/Medical Center, responded to this review

Dear Ms. lplsally, I want to begin by personally thank you for taking the time to post your nice Tripadvisor review. I'm happy to see that you enjoyed your stay and personalize service from our staff. I look forward seeing you again in your next trip that may bring you to Amarillo. Mario A Cuevas General Manager Courtyard by Marriott... More 

Vandal Michigan
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 September 2016 via mobile

I reviewed the reviews as I always do on Trip Advisor. I read the bad reviews first. This hotel was not what I read about. This is a very friendly, clean, worth the money stay. The rooms are large, bathroom nice size, decor of the room up to date. The restaurant (The Bistro) was very good and we got room... More 

Helpful?
Thank Elizabeth P
Mario C, General Manager at Courtyard Amarillo West/Medical Center, responded to this review

Dear Ms. Elizabeth P, I want to begin by personally thank you for taking the time to post your nice Tripadvisor review. I'm happy to see that you enjoyed your stay and personalize service from our staff. I look forward seeing you again in your next trip that may bring you to Amarillo. Mario A Cuevas General Manager Courtyard by... More 

Oklahoma City, Oklahoma
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 September 2016 via mobile

I have stayed here many times in the past but our visit last night was a disappointment. The room smelled musty, the sofa was stained and there were stains on the bathroom walls. In addition I saw an insect in the bathroom. This used to be the best in Amarillo but next time through we will try one of the... More 

Helpful?
Thank whitev15
Mario C, General Manager at Courtyard Amarillo West/Medical Center, responded to this review

Dear whitev1, Thank you for taking time to write a review regarding your recent stay at Courtyard by Marriott West Medical Center. Please accept my sincere apology for you not reaching your level of expectations from your experience at our property due to some of the conditions mention in your review. We take pride on our service and guest comfort.... More 

Travellers are raving about these Amarillo hotels

2 reviews
Reviewed 27 August 2016 via mobile

Spent one night in Amarillo, 8/26, at the end of 9 straight nights at 5 different Marriott properties.  The mattress was old, shot and completely sagging in the middle. With 2 ppl in the bed it was unbearable after a couple of hours I moved to the sofa. I could say other things, good and bad, about the hotel, but... More 

Helpful?
Thank TXteeSTAN
Mario C, General Manager at Courtyard Amarillo West/Medical Center, responded to this review

Dear Mr. TXteeSTAN, Thank you for taking time to write a review regarding your recent stay at Courtyard by Marriott West Medical Center. Please accept my sincere apology for you not having a good night sleep experience in our property due to our mattress. We take pride on our service and guest comfort. I can assure you that I have... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 August 2016

Hotel was nice but breakfast was not included. Most every hotel I have stayed in at this price range(about $130) or cheaper and there quality offers free breakfast. Won't be back. Convenient to I-40. Room was clean and had most things you would expect.

Helpful?
Thank Tom W
Mario C, General Manager at Courtyard Amarillo West/Medical Center, responded to this review

Dear Tom W, I thank you for taking the time to post your Tripadvisor review. I'm happy to see that you enjoyed your stay for the most part besides not having complementary breakfast; do know that we take guest comments seriously and convey them to our corporate offices. Courtyard by Marriott across the brand do not offer complementary breakfast instead... More 

Liberty Hill, Texas
Level Contributor
8 reviews
3 hotel reviews
Reviewed 21 August 2016

Room was clean and modern and roomy. Hotel staff friendly and helpful. Smallish indoor pool and whirlpool. Starbucks in lobby. Right on I40 so was handy on and off. Didn't try the food in the bistro. I'd stay again.

Helpful?
Thank GlobeInHand
Mario C, General Manager at Courtyard Amarillo West/Medical Center, responded to this review

Dear GlobeInHand, I want to begin by personally thank you for taking the time to post your nice Tripadvisor review. I'm happy to see that you enjoyed your stay and personalize service from our staff. I look forward seeing you again in your next trip that may bring you to Amarillo. Mario A Cuevas General Manager Courtyard by Marriott West... More 

Carlsbad, NM
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 21 August 2016 via mobile

Our stay was pleasant. Check-in was friendly and quick. We had room on the 3rd/top floor, north end. Room is positioned smartly. Bed faces the window rather than wall like 90% of other motels. Small fridge and coffee maker are separate from TV or bathroom areas (a nice change). Bathroom is larger than most, and nicely finished. Only gripe is... More 

Helpful?
Thank NMRugger
Mario C, General Manager at Courtyard Amarillo West/Medical Center, responded to this review

Dear NMRugger, I want to thank you personally for taking the time to post your Tripadvisor review. I'm happy to see that you enjoyed your stay and personalize service from our team. I look forward seeing you again in your next trip to Amarillo. Mario A Cuevas General Manager Courtyard by Marriott West Medical Center 806-467-8954 More 

Brandon, Mississippi
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 August 2016 via mobile

Stay at your own risk.... No security cameras in parking lot. Hotel offered no help. No manager called, no response from front desk personnel but to call police. Guess our vacation is over now... Amarillo by morning is no longer funny... I will not be staying here again!

Helpful?
Thank Edwin C
Mario C, General Manager at Courtyard Amarillo West/Medical Center, responded to this review

Dear Mr. Edwin C, Thank you for taking time to write a review regarding your recent stay at Courtyard by Marriott West Medical Center. Please accept my sincere apology for your experience with the lost of your property in our parking lot. We take pride on our service, guest comfort and security; I can assure you that we have taken... More 

Corpus Christi, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2016

I had a great experience at this property. What stood out the most to me was the general manager, Mario Cuevas. He went above and beyond to make my stay an excellent one. The room was clean, the food was good and the staff was friendly. I will definitely stay here next time I'm in the area. Dolly

Helpful?
Thank dolly1121
Mario C, General Manager at Courtyard Amarillo West/Medical Center, responded to this review

Dear dolly1121, I want to begin by personally thank you for taking the time to post your nice Tripadvisor review. I'm happy to see that you enjoyed your stay and personalize service from our entire hotel staff. I look forward seeing you again in your next trip that may bring you to Amarillo. Mario A Cuevas General Manager Courtyard by... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Start your day with a well-priced breakfast at Courtyard Café, featuring delicious pastries, made-to-order hot items and healthy selections Stay productive at Courtyard Amarillo, TX Hotel: our business center provides a laptop bar, pc and printer for every guest to use FREE The choice among hotels in Amarillo, Courtyard’s spacious rooms are equipped with complimentary Wi-Fi, mini-fridges and an over-sized work area. ... more   less 

Additional Information about Courtyard Amarillo West/Medical Center

Address: 8006 W Interstate 40, Amarillo, TX 79106-1501
Region: United States > Texas > Amarillo
Price Range: $144 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Amarillo West/Medical Center 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Courtyard Amarillo Hotel Amarillo
Amarillo Marriott
Amarillo Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Amarillo West/Medical Center staff and other travellers.
1 question
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Southeastern USA
over a year ago

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Questions? Get answers from Courtyard Amarillo West/Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room that is facing away from the highway.”
 of 5 bubbles Hawaiiantaco, 13 Nov 2016 | Read review
“I-40 is busy. Ask for a room far away from I-40 :-)”
 of 5 bubbles ldo96, 17 Oct 2016 | Read review
“Go to another hotel for a clean room”
 of 5 bubbles Filmcraft, 5 Aug 2016 | Read review
“Room 203 is beautiful and roomy, wish my bedroom was that big!”
  • Beautiful room, and very comfy
  • Very clean, had plenty of room and loved the towels!
 of 5 bubbles kellyandlequetap, 2 Aug 2016 | Read review
“Across the interstate from the mall!”
 of 5 bubbles jroach21, 6 Jun 2016 | Read review
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