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Quality Inn East

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Quality Inn East
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170 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Ann Arbor, Michigan
Reviewed 19 October 2015

The hotel is currently under "renovation" and should have been closed during the process. The room we were given was old, drab, tired,and desperately in need of some love. The lobby was closed for the renovation, and one of the guest rooms was being used for lobby purposes. The breakfast the next morning was also placed in one of the...

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Helpful?
Thank blonde926
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay. I know its been months since you stayed here last. We have finished a majority of the renovations. We hope to see you again.

Alaska
Reviewed 15 October 2015

Hotel is in shambles. I get it they are renovating....but no ice machine, no vending, the place is a mess. The room had mold and bugs in the bathroom, and the person at the front desk when I checked out seemed totally annoyed that I was there. I'm done with Quality Inn. Do not trust the photo of this property....

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Helpful?
Thank herleyberley
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay. I know its been months since you stayed here last. We have finished a majority of the renovations. We hope to see you again.

Ciudad Guzman, Mexico
Reviewed 9 October 2015

I stay in Choice Hotels about 80% of the time, and have never had a serious problem. That sure changed with this hotel. I knew I was in trouble when I arrived and saw that their front desk was set up in room 162, with breakfast in the room next door. They got me checked in, and I was able...

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Helpful?
Thank 307inMexico
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay. I know its been months since you stayed here last. We have finished a majority of the renovations. We hope to see you again.

Des Plaines, Illinois
Reviewed 15 September 2015 via mobile

I booked this room at the last minute from the choice hotels website. It was just an overnight stay on our way to the Grand Canyon. The room had a horrible mildew/ locker room foul odor that hit you as soon as you walked in. We soon discovered that the air conditioner was leaking all over the carpet. The housekeeper...

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Helpful?
Thank aonesti
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay. I know its been months since you stayed here last. We have finished a majority of the renovations. We hope to see you again.

St. Petersburg, Florida
Reviewed 12 September 2015

If you are just spending a night while you're on the road, this is just acceptable. Moved rooms a couple of times before we settled - gal at desk did her utmost. The hotel is old and just off frontage road - depends on who you are as to whether or not you would consider it a tad scary. Price...

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Helpful?
Thank Barb M
Santa Fe, New Mexico
Reviewed 30 August 2015

When traveling we stopped here as normally Quality Inn's are clean and pretty good. NOT THIS ONE!.. First of all we walked in and we thought the room hadn't been made up..it looked as though the beds were unmade. We reported this to the front desk. The a/c didn't work properly so we had to deal w/ the fan only...

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Thank susan s
Orlando, Florida
Reviewed 15 August 2015 via mobile

While traveling to Los Angeles we needed to stop in the middle of the night, unfortunately this was the only hotel with a room available. Our room had a missing smoke detector, a constantly running toilet, 3 TV stations, the second security lock on the door had been broken off, the beds where uncomfortable and the sheets were both dirty...

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Thank Jesse K
Fort Worth, Texas
Reviewed 13 August 2015

We had 3 rooms. 2 of the doors had broken locks. One door looked like it had been kicked in and the lock was broken. The smell in the rooms is nasty. The vent in the bathroom had 1/2 inch of dust on it. The carpet is gross. There has been no maintenance done to the rooms at all. Paint...

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Helpful?
Thank uneekr4
Reviewed 13 August 2015 via mobile

We booked the hotel thru Choice Hotels. Got here and JUST driving thru parking lot - men sitting g around drinking, beer bottles litered, weeds 2 foot tall. There were torn curtains in the windows and not very well lit up. We decided - NO WAY IN HE'LL are we staying here !! We called Choice back to cancel and...

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Thank janna d
Fallbrook, California, United States
Reviewed 11 August 2015

we stayed one night and the hotel is awful. The carpet was filthy, sink had cracks, the toilet ran all night, the TV only got 1 channel clearly, the safety bar in the shower was broken. It was a very bad experience.

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Thank Jean W

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn East

Address: 1515 E Interstate 40, Amarillo, TX 79102-4323
Region: United States > Texas > Amarillo
Price Range: $61 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn East 2.5*
Number of rooms: 114
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Also Known As:
Quality Inn East Hotel Amarillo
Quality Inn Amarillo
Amarillo Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side are probably quieter.”
mrsbrojoe, 19 Jan 2017 | Read review
“Ground floor rooms are generally $5 extra.”
Kilimanjaro1, 4 Aug 2016 | Read review
“This is the place in Amarillo to stay”
El1Lobo, 23 Jul 2016 | Read review
“arrive early”
donnamS8119UC, 20 Jul 2016 | Read review
“Not sure there is any”
31suen, 10 Jul 2016 | Read review
5 of 5