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Holiday Inn Express Hotel & Suites Amarillo East

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Traveller (21)
Room & Suite (23)
Pool & Beach (3)
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Overview
  • Excellent49%
  • Very good26%
  • Average16%
  • Poor5%
  • Terrible4%
Travellers talk about
“big texan”(19 reviews)
“front desk”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (184)
There are newer reviews for Holiday Inn Express Hotel & Suites Amarillo East
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Traveller rating
86
47
31
11
8
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LanguageEnglish
86
47
31
11
8
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All reviewsbig texanfront deskclose to the airportcinnamon rollssausageparking lot ischoose this hotelhotel chaingreat showerindoor poolroom was clean and comfortablefree breakfastarrived latebooked this hotelking suitenight's sleepwest side
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71 - 75 of 183 reviews
Reviewed 5 January 2015

This is a dog friendly hotel, which is what we needed in our recent trip. The hotel has a weird chemical smell to it and the room was not as clean as expected. There was hair in the tub and on the bathroom floor. The...More

Thank Susan B
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 20 January 2015

Dear Susan B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding room cleanliness. We will address this concern. I assure you that the feedback...More

Reviewed 10 November 2014

Our family of 4 enjoyed the staff and facility on our mini vacation. The breakfast and breakfast cook were wonderful! Very comfortable beds/pool/etc. Take the back way into down town on the cut across street to the north and never hit the interstate!

Thank B A
Reviewed 5 November 2014 via mobile

Decent, with friendly night staff and typical HI breakfast, but when I called a few hours after I checked out about an item I left they claimed it wasn't in the room even though I know I left it (and where!). I stopped to look...More

Thank 266travel
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 20 November 2014

Dear 266travel, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent...More

Reviewed 15 October 2014

For a reasonable rate this hotel was a great deal. It was clean and well maintained. The staff was courteous and helpful. When my bags did not make it through the Dallas Morass (DFW) they kept an eye out for them and notified me as...More

Thank oldSailor1990
Reviewed 23 July 2014

Stayed here on our cross-country trip with a dog and two year old. New hotel it seems as the rooms were modern and the bathrooms were clean and not worn down. $25 pet fee if you have a dog/cat. Breakfast in the morning was your...More

Thank VermontHawaii
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Free Parking
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$127 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$127 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (21)
Room & Suite (23)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Motorcyclists can park under awning and ask for room overlooking."
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"Don't stay here"
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"Don't get room by the stairs; doors slam."
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"Stay on the third floor - no one is above you. But we were on the second floor and noise was not a problem at..."
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