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Holiday Inn Express Hotel & Suites Amarillo East

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Amarillo East
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173 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Amarillo East
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Showing 172: English reviews
Reviewed 26 April 2014

My husband and I have stayed at this hotel many times. It is a great location just off I-40 on the east side of Amarillo. It is very near the airport, the Big Texan Steak House and a number of other restaurants. We travel this highway often headed to/from our vacation home in Colorado. The hotel is always clean, the...

1Thank Idratherbesailing69
Glen Rose, Texas, United States
Reviewed 12 February 2014

The staff were all very friendly. It was located on I-40. The room was clean. The problem was there was no HOT water for a bath or to wash your hands. It was mildly warm, but not HOT. I told the person at the counter about the problem and they said they would tell maintenance when they came on duty....

Thank Dawn M
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Dawn M, Thank you for taking the time to provide feedback on your stay. We truly regret to see the issues with the hot water prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We...

Grand Blanc, Michigan
Reviewed 27 January 2014

Help at desk was excellent. Plenty of restaurants close by. Every clean and breakfast was better than the usual fair.Right off I-40 but was hidden by Texas Roadhouse.Great place to stay if you are traveling cross country.

Thank Trish A
A TripAdvisor Member
andover, mn
Level Contributor
3 reviews
3 hotel reviews
1 helpful vote
Reviewed 1 December 2013 via mobile

I was disappointed with our stay at this hotel. After reading reviews I felt it would be a great place. The only pleasant experience was the lady at the front desk. She was pleasant helpful and nice. The room was a nice size but numerous things were wrong. We could hear people all around our room, walking sneezing talking etc....

1Thank A TripAdvisor Member
Nohemi_Castillo01, Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Thank you for your feedback, it helps us to improve our service. We’re sorry we fell below your expectation, I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We hope you give us a chance in the future to show you how great our hotel is. Please receive our most...

Santa Fe, New Mexico
Reviewed 28 November 2013

I stayed there in November and the room was ok. They moved me from next to the elevator where you always here the dings. Clean ok. Breakfast ok. After I checked out and paid they had my information as a priority member and apparently they have a program that attaches to your computer. I get their banner when I open...

Thank John M
Nohemi_Castillo01, Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear John M Thank you for your review and giving us the opportunity to learn from your feedback, Please receive my apologies for the inconvenient with the email attachments, we will look more deeply into it to try to solve the problem, we hope to have the opportunity of welcoming you back and ensuring that you have a hassle free...

Dallas, Texas
Reviewed 18 November 2013

Decided to stay here instead of being in town. Room was spaceous, large flat-screened TV, great wireless, and the bed was wonderful. One recommendation for their breakfast lounge; provide some fresh fruit (apples, bananas) along with the hot/cold foods. Shout-out to Denise who worked the desk on Sunday November 17. Wonderful staff member making me feel welcomed after 5.5 hour...

Thank George B
Nohemi_Castillo01, General Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Hello George B. Thank You for the great review, I will definitely pass that "Shout-out" to our front desk clerk "Denise" it makes us happy to know that you enjoyed our hotel! Hope to see You again on your next stop in Amarillo, Best Wishes Nohemi Castillo, Hotel Manager.

Muskogee, OK
Reviewed 22 October 2013

We stopped here on our way to New Mexico and to meet a friend. The hotel was very nice, clean, and the beds were soft. We ate at Big Texan, just down the road, and it was within 1 mile of the hotel. They also had a beautiful pool area that we enjoyed after a long day on the road....

2Thank NavigatorOK
Melbourne, Victoria, Australia
Reviewed 16 October 2013

No booking, just passing though, but we were glad we stayed. Although its not in town, it is not too far from anything. The beds were equal to the beds at Caesars Palace, where we stayed the week before - cloud soft!! So comfy it was like being at home. The staff were so friendly but really undersold how cool...

1Thank Maxine C
Lubbock, Texas, United States
Reviewed 15 October 2013

We chose this new Holiday Inn Express specifically for its location close to our Amarillo activities, but primarily for its indoor pool and hot tub. The pool and hot tub were great -- ample and well designed (the hot tub alone was the size of some swimming pools) with the feel of a resort area and not a chain hotel,...

Thank TexasTrailBlazer
Lubbock, TX
Reviewed 28 September 2013

It was a new HIE, but a few quirks. The pool and hot tub didn't open until 10 a.m. As a HIE platinum member, I often want a dip and a soak to start the day. Most are usually open at 7 a.m. Some even at 6 a.m. Not here. And the tile by the pool was very slippery. All...

Thank wtxtraveler
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear wtxtraveler, Thank you for choosing our hotel and providing feedback. It is a great pleasure to read you found our hotel clean. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We apologize for any inconvenience caused by the hotel amenities, quality of breakfast and hotel decor which was less than satisfactory....

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Hotel & Grounds (5)
Room/Suite (9)
Bathroom (2)
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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
East Amarillo Hotel Offers Convenient Location Enjoy a comfortable stay at the Holiday Inn Express Hotel and Suites of East Amarillo, located within a mile of Amarillo Rick Husband International Airport (AMA). Our East Amarillo hotel's location off I-40 offers close proximity to businesses and medical centers as well as area attractions. You can take the family for a day of fun at Wonderland Amusement Park, just 10 miles from our Amarillo hotel, or visit Splash Amarillo, a water park just three miles from our Amarillo accommodations. If you're more in the mood for shopping, the Westgate Mall is only 10 miles away. Amarillo offers attractions for nature lovers as well, and you can check out Palo Duro Canyon or Historic Route 66. Lodging in our Amarillo Airport hotel while in town for business means you have an ideal location close to the airport, and also easy access to area businesses and medical centers such as Medical Center Coulter Street, Wells Fargo and Northwest Texas Hospital. Our hotel in Amarillo has a meeting room with 1,000 sq. ft. of space, offers free high-speed, wireless Internet access for your convenience and provides a 24-hour Business Center. Stay Smart at our Amarillo Airport hotel and wake up to the complimentary, hot breakfast bar. You can relax in a triple-sheeted bed while you surf the web with free high-speed Internet access. Check out our East Amarillo airport hotel's deals and rates today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Amarillo East

Address: 9401 E Interstate 40, Amarillo, TX 79118-6960
Region: United States > Texas > Amarillo
Price Range: $179 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Amarillo East 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Hotel And Suites Amarillo East
Holiday Inn Express Amarillo
Holiday Inn Amarillo
Amarillo Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Amarillo East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the third floor - no one is above you. But we were on the second floor and noise was not a problem at all.”
137kristinab, 4 Jan 2017 | Read review
“Do not stay in a room next to the lobby elevators.”
LarraineC_12, 29 Dec 2016 | Read review
“Quite room and close to shopping areas in town.”
533gonzalod, 13 Aug 2016 | Read review
“Front rooms have parking lot lights on all night. Good for a night light in room if you don't mind”
PattyannD331, 7 Jun 2016 | Read review
“Stay on top floor for quiet, and ask for best discount rate. Especially if you are a veteran.”
406sunnij, 16 Mar 2016 | Read review
5 of 5
US$118* /night
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Prices are for 1 room, 2 adults
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