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La Quinta Inn Amarillo East Airport Area

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La Quinta Inn Amarillo East Airport Area
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637 Reviews from our TripAdvisor Community

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Showing 635: English reviews
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Reviewed 1 week ago

TL;DR: The property is not up to the standards you would expect from a La Quinta, both inside and out. Very poor initial customer service, redeemed by excellent follow-up and problem resolution from the manager (unfortunately *after* our stay...). Booked two rooms for travel from Denver back to Texas. We stay at La Quinta whenever possible because of their pet...

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Helpful?
Thank tx834
Management response:

Thank you for your feedback. As you already know, I was so sorry to hear about your stay. I did follow up with the team members, as I promised. I'm happy that I was able to help. Hoping you will continue to stay at La Quinta. Thank you again for your comments. Ann L. General Manager

Owen Cross Roads, United States
Reviewed 1 week ago

I am an African American retired military officer with LaQuinta gold status. I was not acknowledged upon check in and was told that I only had reservations for one night instead of three and the hotel was completely booked up. After showing my reservations on my phone, the lady said she had the wrong guest even while holding my license...

Review collected in partnership with La Quinta
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Helpful?
Thank Janis H
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Amarillo East Airport Area, responded to this review

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very...

Lubbock, Texas
Reviewed 1 week ago

Room was dated a little. Bathroom need some attention. Maybe some sheet rock and paint repairs. Coffee pot is a little small for my taste but did the job. Value is reasonable, and a Dennys is next to the La Quinta, so you will not have to walk far. This neighborhood is not the ideal spot though.

Review collected in partnership with La Quinta
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Helpful?
Thank Terry T
Las Vegas, Nevada, United States
Reviewed 1 week ago via mobile

I came in late. The desk clerk gave me a ground floor room which I appreciated. The room was clean, but the cleaning solution they used reminded me of walking into PetSmart. The bed was comfortable enough and the bathroom was also clean. The free breakfast was the typical La Quinta style breakfast. This place has been well maintained and...

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Helpful?
Thank Leo L
Manitou Springs, Colorado
Reviewed 2 weeks ago

Two years ago I would have given this LQ a rating of one. Last year was a little better than previous years and this year was better than last year. The grounds are cleaner than in the past. This property used to have trash all over the outside. Layers of cigarette butts against the curbs, but this year it shows...

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Helpful?
Thank ManitouExpert
Shelbyville, Illinois
Reviewed 2 weeks ago

Review collected in partnership with La Quinta
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Helpful?
Thank rnmwill
Branson, United States
Reviewed 3 weeks ago

The room interior and hotel exterior were very appealing. The location was perfect for every activity we did and the proximity to restaurants was great!!! I would recommend this hotel to anyone. Great experience!!!

Review collected in partnership with La Quinta
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Thank David R
Trego, Wisconsin
Reviewed 4 weeks ago via mobile

This establishment had everything we were looking for. Our dogs were welcome without extra charges. The room looked like it had been remodeled fairly recently. It was roomy and clean. Food is available within walking distance, dine in or fast food. Breakfast was available in the lobby and had a nice fresh variety. Staff was nice and helpful. I would...

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Helpful?
Thank kowgirl2007
Management response:

Thank you so much for your comments! We do work hard to make every guests' stay a pleasant one. I'll share your feedback with my team. Ann L. General Manager

BEAVERCREEK
Reviewed 5 weeks ago via mobile

This La Quinta is old and it shows. We were supposed to be given a non-smoking room, but the room reeked of smoke. Also noisy and not much room to walk the dog. The only saving grace were the waffles in the morning. The hotel next door looked better.

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Helpful?
1Thank PeggyPeke
Management response:

I appreciate your feedback. Thank you. I do apologize that your stay was not up to your expectations. We are constantly working to improving our guest experience. I'll share your comments with my team. Thanks again.

Dallas, United States
Reviewed 20 February 2017

Nice property, staff was awesome, a little noisy because rooms open to the outside and air-conditioning units do not have a "fan always on" feature. I did not take advantage of breakfast so cannot comment on that feature. Great value for the area.

Review collected in partnership with La Quinta
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Thank davideN4499XK

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about La Quinta Inn Amarillo East Airport Area

Address: 1708 I-40 East, Amarillo, TX 79103-2114
Region: United States > Texas > Amarillo
Price Range: $86 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Amarillo East Airport Area 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LaQuinta, Hotels.com and Travelocity so you can book your La Quinta Inn Amarillo East Airport Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn Amarillo East/Airport Area Hotel Amarillo
Amarillo La Quinta
La Quinta Amarillo
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Amarillo East Airport Area staff and other travellers.
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Questions? Get answers from La Quinta Inn Amarillo East Airport Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room near stairs”
 of 5 bubbles _d47riverrat, 1 Dec 2016 | Read review
“Any room we have stayed in has been comfortable with minimal outside noise.”
 of 5 bubbles TinaA755, 6 Nov 2016 | Read review
“Choose the other AlQuinta on the far end of town going west.”
 of 5 bubbles 258darnells, 4 Nov 2016 | Read review
“Checked into the room with no problem.”
 of 5 bubbles bigbearlansing, 12 Oct 2016 | Read review
“Stay at your own risk...”
 of 5 bubbles michellemH720BT, 25 Sep 2016 | Read review
5 of 5