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Candlewood Suites - Arlington

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Traveller (27)
Room & Suite (32)
Dining (1)
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Overview
  • Excellent54%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible6%
Travellers talk about
“free laundry”(8 reviews)
“honor system”(5 reviews)
“full kitchen”(9 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Multilingual Staff
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (167)
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86
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11
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All reviewsfree laundryhonor systemfull kitchensix flagslong terman extended stayarea attractionswould recommend this hotel to anyonebed was comfortablepull out couchhome away from homeliving roomair conditionerchecking outcupboarddetergentstadium
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51 - 55 of 162 reviews
Reviewed 1 June 2015

Freda was wonderful at the front desk. She was friendly and gave a good overview of the area. The location is not right next to the road, which means that it can be harder to find, but the major upside is that you are guaranteed...More

Thank MeganH42
Response from Steve S, Front Office Manager at Candlewood Suites - ArlingtonResponded 4 June 2015

Thank you for your kind comments! And for taking the time to review our hotel! I hope that next time you are in Arlington you come back and see us! Thank you again for your review.

Reviewed 21 May 2015

This hotel had a mishap with the sprinkler system on first floor and was being remediated when we stayed. No pantry or fitness center during remodel. It also smelled. So, ask if remodel has been completed before staying here. It was also very hard to...More

Thank Linda S
Response from Steve S, Manager at Candlewood Suites - ArlingtonResponded 22 May 2015

Thank you for taking the time to write a review for our hotel. We find all feedback good feedback, as we take information provided to improve all guest stays. We have completed our remodel since your stay in February. We thank you again for your...More

Reviewed 13 May 2015

The hotel is located in a good and safe location with easy access to / from highway. Prices were fairly reasonable. Rooms are basic but have good sized bathroom and fully equipped kitchenette within should you need to cook. I stayed 2 nights here. First...More

2  Thank HCKM
Response from Steve S, General Manager at Candlewood Suites - ArlingtonResponded 14 May 2015

We are so sorry for your experience! That most definitely should have been handled differently, and for that I apologize. The front desk team is now being retrained on matters such as this. We do hope that you will consider us again in the future....More

Reviewed 5 May 2015

I knew I would be needing a place during the week for an extended period of time, so I scouted the local area and narrowed my options. I even stayed at a different hotel initially at the recommendation of a friend. But that only lasted...More

1  Thank Douglas B
Response from Steve S, General Manager at Candlewood Suites - ArlingtonResponded 6 May 2015

Thank you for such kind words! We do hope that each guest has the best experience while being away from home. Thank you! Steve Santoya-Shufeldt General Manager

Reviewed 3 May 2015

Booked this hotel to stay over the weekend ( check in friday and check out sunday) as I was going to visit a friend in Texas. Due to storms and tornado warning, I decided to do not travel friday morning in order to avoid strong...More

Thank Melissa P
Response from Steve S, General Manager at Candlewood Suites - ArlingtonResponded 4 May 2015

I am sorry to hear we did not meet your expectations during your stay. We strive to provide the best service possible to our guests and I regret that we fell short of this goal. Thank you for taking the time to post about your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Self-Serve Laundry
Free Parking
Laundry Service
Shuttle Bus Service
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$98 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (32)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Billy J
6 September 2016|
AnswerShow all 2 answers
Response from Steve S | Property representative |
The hotel does not have a shuttle. The City of Arlington has a trolley system, you would have to visit it's website to see if it goes to your particular game, they do not always run for Cowboy's games. This site will not... More
0
Votes
Ruth H
5 June 2016|
Answer
Response from Maria F | Reviewed this property |
Depends on who you book your room with. I booked the hotel through A discount website with the arrival date being on the 17th of the month and had to cancel by the 15th to avoid being charged. However, it is best to check... More
1
Vote
Hallmarkkl
13 May 2016|
AnswerShow all 2 answers
Response from kaw54realestate | Reviewed this property |
We always TRY to check in early if that is possible. And we always have a back up plan of where to sightsee , etc. if not. As others have stated, if they have an available clean room, most hotels will allow early check in.
0
Votes
Room Tips
"The one bedroom suites are great for entertaining."
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"ask for a room not on the west side in the summer time to avoid the evening heat"
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"Room 130 next to staff laundry; we heard thumps at night. We moved to 314, which was very quiet."
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"A low numbered room on the 1st floor is close to a door by the side parking lot which isn't crowded."
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