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Sheraton Arlington Hotel

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Sheraton Arlington Hotel
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271 Reviews from our TripAdvisor Community

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Showing 266: English reviews
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Carmel, California
Reviewed yesterday NEWvia mobile

The front desk staff, Abraham and others did a fantastic job in assisting guests and making sure shuttle service to airport was secured. They were all very professional and made certain that guest requests were carried out.

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Helpful?
Thank flightdeckadvisor
HOTEL’S FAVOURITE REVIEW
Reviewed 5 November 2016 via mobile

The location of this Sherton is great! It's within walking distance to both AT&T Cowboys Stadium and Global Life Rangers. Next to convention center and 6 flags. Beautiful 3.5 mile walk around lake and stadiums. Now for the Sheraton, a full service hotel. We are Starwood gold members and stay at a lot of Sheratons. This by far is a...

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Helpful?
Thank Stacy Z
About Hotel's Favourite Review
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the fabulous feedback from your most recent stay! We are so happy to hear you enjoyed our hotel, and the many amenities we offer such as our Sheraton Club Lounge! We thank you for your loyalty and for being a Starwood Preferred Gold member, and we will be sure to share this with all our staff and...

Hilton Head, South Carolina
Reviewed yesterday NEW

I just stayed in the Sheraton Arlington Hotel for one night, but the customer service I received for that short time was excellent. We had an early dinner in the restaurant and were lucky to have Danielle as our server. She was so friendly and helpful describing the dishes and even had the chef substitute some items on the menu...

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Thank ngl5jjl
A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

Had a slight problem in my room And team members Alex and Clara showed up immediately to rectify it! Thanks so much for the great team work! Thanks for a great stay, I really appreciate staff that go above and beyond! Outstanding!

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Thank A TripAdvisor Member
Dallas
Reviewed 4 days ago NEWvia mobile

We stay here for a trade show at the Arlington Convention Center every year around this time. My room is always clean and comfortable. I had an issue with the lock on my door but Alex, their engineer fixed it in record time. He definitely went above and beyond.

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Thank Mommavajda
Reviewed 4 days ago NEW

Great staff very helpful, proactive. Desk staff, maintainence and lobby staff all top notch. The hotel restaurant was way above my expectations, wait staff very accomodating and the food was the best I've had at a chain hotel. Super convienient if you are attending a trade show in Arlington. Walk less than 25 yards and you are at the convention...

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Thank dan o
Toronto, Canada
Reviewed 1 week ago

We stayed at Sheraton in the beginning of March 2017 for two nights. The Six Flags amusement park across the street was not busy at all and there were no games at the AT&T stadium at that time, so the hotel was not crowded. Pros: 1. Sheets and towels were clean – no stains and no hairs. 2. The room...

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Helpful?
Thank Ze4ko
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to review our hotel. We are addressing your concerns with the housekeeping department. We certainly apologize. We want all our guests to have an outstanding experience and their expectations exceeded. I hope we will have the opportunity to serve you again in the future.

Reviewed 2 weeks ago

Disappointed in the Arlington Sheraton. We are SPG Members and have come to expect and rely on a certain level when we stay at Sheraton's and this one was a bit of a disappointment. Rooms were pretty small, double - not queen size beds. Bathroom faucets, etc, loose and coming unglued. Toilet paper dispenser falling off the wall. Outside of...

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Helpful?
Thank Maria H
Nancy S, Manager at Sheraton Arlington Hotel, responded to this review

Dear Maria H, Thanks for taking the time to provide feedback about your most recent visit to the Sheraton Arlington. I was very disappointed to hear that your stay was less than perfect and for that we would like to apologize. We have notified the appropriate departments to ensure these issues do not happen again. If ever in the Arlington...

Caldwell, Texas
Reviewed 2 weeks ago

The hotel was clean, quiet, and close to some really great restaurants! If you want to tour the AT&T Stadium it is right there or catch a baseball game, everything is in one location. Six Flags and Hurricane Harbor are right there, too!

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Thank bmlsnook
Nederland, Texas
Reviewed 2 weeks ago

From the moment we booked out room the hotel staff was amazing! They communicated by phone and email as needed. Check-in went smoothly. Our room was beautiful and comfortable. There are plenty of amenities on site; coffee and snack bars, gift shop, excersise rooms, lounges, etc. A retreat feeling. Very relaxing!

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Thank chillsten2017

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Arlington Hotel offers guests a comfortable and convenient experience, with complimentary airport shuttle service and located near Six Flags, Cowboys Stadium, and Rangers Ballpark. ... more   less 

Additional Information about Sheraton Arlington Hotel

Address: 1500 Convention Center Drive, Arlington, TX 76011
Region: United States > Texas > Arlington
Price Range: $192 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Arlington Hotel 3.5*
Number of rooms: 310
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Also Known As:
Sheraton Arlington
Arlington Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Arlington Hotel staff and other travellers.
6 questions
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Texas, United States
Houston, Texas
Amarillo, Texas

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Questions? Get answers from Sheraton Arlington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Level”
 of 5 bubbles dano819, 19 Mar 2017 | Read review
“This is the perfect location for everything Dallas/Arlington area.”
 of 5 bubbles chillsten2017, 6 Mar 2017 | Read review
“basically i stayed there twice and both room they puted me in were great”
 of 5 bubbles JMC068, 5 Mar 2017 | Read review
“The best rooms are the higher floors.”
 of 5 bubbles frequenttravelor2017, 1 Mar 2017 | Read review
“Get the Presidential Suite”
 of 5 bubbles 517justinq, 29 Jan 2017 | Read review
5 of 5