One Word!!! Nasty!! Our room was full of mesquites and we didn't even have hot water in our room.. The Staff is friendly but they need to do better with getting the rooms ready for the next guest. Stay Away!!
1 - 5 of 123 reviews
I rarely write negative reviews.. I try to calm down before I do. It has been one month and I decided that I needed to warn anyone taking their children here. It is NO PLACE for a family. I will NEVER pick this hotel chain...More
Hi Mallory. Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception...More
After driving 15 hours straight I was desperately needing sleep and a safe hotel to stay at because I was traveling alone with my 18 month old. The hotel staff was very understanding and let us check in before chack out time allowing us to...More
I booked this hotel to go pick up a family member, I checked in on a Friday evening and checked out Saturday morning. I had two children with me and all they wanted to do was swim but when we got to the hotel we...More
We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We invite you to contact our...More
Just stayed a few nights here and I don't have anything but praise for this particular establishment If you actually have a problem the staff WILL make sure they take care of it IMMEDIATELY The people who had the room before we did messed up...More
"This hotel has connecting rooms, which are wonderful when traveling with children."