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Quality Inn at Arlington Highlands

Booking.comUS$51*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Inn at Arlington Highlands
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143 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn at Arlington Highlands
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Showing 137: English reviews
Derbyshire England
Reviewed 11 March 2014

We stayed here last September for three nights. The hotel is in an excellent location between two Malls. The Parks Mall for shopping but the Arlington Highlands Mall that the hotel is in was great for shopping and an excellent night life. Amazing restaurants and bars within walking distance. The place to be at night and right on the hotel’s...

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Helpful?
Thank LCandSC
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear LCandSC, Thanks for the comments. We are in a great location with lots to do in the area! I have forwarded your suggestions to my entire team. Direct communication with our guests provides the best opportunity for us to improve. We hope to see you soon! Sincerely, Kevin M General Manager

Reviewed 3 March 2014

I made reservation in January for March stay. Arrived at 4:00pm, check out was at 11:00am, room was ready at 9:00pm, gave front desk cell number twice to let us know when room was ready, NEVER got a call. Then had toilet problem @ 4:00am & NO to help. Front desk clerk was going to let toilet run over. My...

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Helpful?
2Thank Colleen814
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Colleen, Thanks for the feedback. As a result of your feedback, I have personally taken steps to ensure that no guest encounters these issues with us again. I hope you'll give us another chance to show you our true standard of service and quality! Sincerely, Kevin M General Manager

Malakoff, Texas
Reviewed 26 February 2014

Had a nice stay at the Quality Inn in Arlington Texas. It is right by the mall and has alot of shopping areas. A couple of nice places to eat at also. Love the location. We come there alot when we visit the Improv comedy shows.

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Helpful?
Thank Jroc6
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jroc6, Thanks for allowing us to host your stay again! We really appreciate our repeat customers. We look forward to your next stay in the Arlington Highlands.

New Mexico
Reviewed 4 November 2013

This place is large and close to all the cool places in Arlington. The price is decent. The staff was friendly. The breakfast was above average. And the room was fine. The beds were small. The only issue was that I couldn't check in for whatever reason - I had a prepaid reservation, but the computer simply couldn't get me...

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Helpful?
1Thank lessard
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Lessard, Thank you for taking the time to provide your feedback. I'm delighted that you enjoyed your stay! I'm sorry you encountered an issue with your reservation. I will take your feedback and use it to improve our training processes. I can guarantee you a smooth check in on your next stay with us! Sincerely, Kevin M General Manager

Atlanta, Georgia
Reviewed 30 October 2013

This is our 3rd time staying at Quality Inn at Arlington Highlands. The service was outstanding and the staffs was very helpful. It was 10 of us this time and my husband and I could not thank the staff for making our friends feel at home. We can go anywhere in Arlington to stay but Quality Inn at Arlington Highlands...

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Helpful?
Thank Searless W
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Searless, Thank you so much for the kind words! It's always great to hear about how we positively affect our guests' stays! We hope to see you again, soon. Sincerely, Kevin M General Manager

Dallas, Texas
Reviewed 10 October 2013

Looks like they are near the end of remodeling this hotel so the updates make it almost like new. Staff had some good recommendations for drinks and dinner. ( there are literally 100 places to go in this area) Nice clean room, parking area well lit and hotel pretty easy to get to. One of the nicer Quality Inns I...

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Helpful?
Thank TXTwoStep
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear TXTwoStep, Glad you enjoyed your stay! Hope to see you again, soon! Sincerely, Kevin M General Manager

Texas
Reviewed 28 September 2013

They are remodeling this hotel--new carpet and paint. In terms of a place to stay, it is not bad. Lots of restaurants nearby, a mall just beside it. However, when you check in, you will be asked to sign for the room, then they ask to run your credit card again for $100 for "incidentals." The promise is that amount...

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Helpful?
Thank JoeSchlambe
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Joe, Thank you for taking the time to provide feedback. I apologize for the misunderstanding you encountered with our deposit policy. I hope I was able to rectify the situation for you and that you will give us another try on your next visit to the Arlington area. Sincerely, Kevin M General Manager

Tyler, Texas
Reviewed 26 September 2013

I have to come to Arlington about twice a month for work and keep bouncing through different hotels to switch things up and find one I like that fits within my budget. I had never stayed at the Quality Inn before but being a rewards member, figured I should try it out. Needless to say, I was pleasantly surprised. It...

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Helpful?
Thank Tom L
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jordan, I'm delighted to hear that you had a wonderful experience at our hotel! It's always great to know that we've converted another loyal guest! We look forward to having you stay with us in the future! Sincerely, Kevin M General Manager

Reviewed 17 September 2013

It was very relaxing and enjoyable visit. The renovated room makes a great difference. I think this is what you need if you are not at home. The staff was friendly and the best part was hot breakfast..looking forward for the next visit!

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Helpful?
1Thank Jksangh
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jksangh, Thank you so much for the great feedback! I'm glad you enjoyed your stay with us. I look forward to impressing you even more on your next visit to the Arlington area! Sincerely, Kevin M General Manager

Chandler, Arizona
Reviewed 25 August 2013

During a 4 month business trip in Arlington I've stayed in 6 rooms at this Quality Inn over the last 3-1/2 months. Initially I would have rated the hotel at Poor but new management has been trying to turn things around. The hotel is renovating a lot of rooms right now. The good: clean beds flat screen TV with TimeWarner...

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Helpful?
Thank Jeff M
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jeff M, Thank you for taking the time to provide your feedback. As you stated, we are getting better every day, and I have addressed each of your comment items with the appropriate team members and departments. I think you will see an even bigger improvement on your next stay with us. Sincerely, -Kevin M

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy newly renovated rooms serving you the best in Quality! Our Q Beds feature fresh linens, soft pillows, and comfortable beds to let you sleep at night and not toss and turn. Enjoy HBO programming and a huge variety of channels on our 32" LCD Flat Panel televisions. Every room comes with a complimentary HOT breakfast buffet and wireless Internet access for all your devices. Our new rooms feature upgraded fixtures with multiple access points for your electronics. Utilize our Outdoor Pool, Business Center, Lobby Coffee & Tea Bar, and Guest Laundry on your next visit. With a microwave/refrigerator in every room, Keurig style coffee makers, and our luxurious shower amenities, the Quality Inn at Arlington Highlands offers you the best amenities in the best location! We are conveniently located within the Arlington Highlands shopping and dining complex with over 50 restaurants, shops, and entertainment venues within walking distance and a short drive to major Arlington attractions such as AT&T (Cowboys) Stadium, Rangers Ballpark, and Six Flags. Book today and let us be your home away from home! ... more   less 

Additional Information about Quality Inn at Arlington Highlands

Address: 121 E Interstate 20, Arlington, TX 76018-1117 (Formerly Comfort Inn Arlington)
Region: United States > Texas > Arlington
Price Range: $78 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Arlington Highlands 2.5*
Number of rooms: 140
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Also Known As:
Quality Inn At Arlington Highlands Hotel Arlington
Quality Inn Arlington Highlands
Arlington Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn at Arlington Highlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“V ery nice room with a good breakfast.”
Bobbydonlon4683, 17 May 2017 | Read review
“I know I was on first floor and have nothing but praise for my accommodations.”
jaym209, 17 May 2017 | Read review
“ROOM 151 was the room i stayed in great room no problems.”
tgriffin82, 11 Feb 2017 | Read review
“Ask for room away from pool side, no parking,”
rpattonlowe, 16 Jun 2016 | Read review
“Book ahead.”
srmopiper, 18 May 2016 | Read review
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Prices are for 1 room, 2 adults
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