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Holiday Inn Express - Hotel & Suites

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Holiday Inn Express - Hotel & Suites
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 October 2015

We stayed at the Holiday Inn, because we were going to a rodeo in Athens and going to do the zipline the next day. The staff were very friendly and helpful, the rooms were clean and the breakfast was good. We will stay here again if in the area. They have an indoor swimming pool and you could walk to... More 

Helpful?
1 Thank Tammie L
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2015 via mobile

TOP Notch! EXCELLENT RATING ALL THE WAY AROUND!! Customer service is the best I've seen in a long time. These people have there stuff together & Housekeeping Excellent JOB!!!! Quiet place & Great dinning close by.

Helpful?
1 Thank Mark B
Eckman
Level Contributor
197 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 24 July 2015

I (and my coworkers) recently spent about a month at this hotel on business, and I have to say that they have THE best, and most accommodating staff Ever! Whatever we needed, they were on it in a heartbeat, and they were friendly, charming, and really & truly NICE! They went "above and beyond the call of duty" to make... More 

Helpful?
Thank elissejo
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good evening elissejo, Thank you so much for all your kind words about our staff and our facilities here in Athens. I am glad that everyone was able to make your stay as easy as possible. We try our best to ensure that every guest feels at home and make sure we do everything in our power to assist any... More 

Dumas, Texas
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 July 2015

stayed on 2nd floor directly across from elevator....room was quiet except you could hear kids as they ran down the hall to/from elevator....room faced road but could not hear it.....breakfast was quite nice....plenty to select from for all ages....lobby small but comfortable.....staff very friendly...

Helpful?
Thank melody t
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good evening melody t, Thank you so much for completing a review for our property! We appreciate you taking the time out of your day to let other know that you enjoyed your stay and that we were able to exceed your expectations, especially about the noise. I know this is usually a complaint for most travels at their hotels... More 

Spokane, Washington, United States
Level Contributor
142 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 July 2015

As the title states this isn't the best HI Express but its not bad and with limited choices it is what it is. I got a great rate on Priceline, and for the most part its a nice property, but for my uses it falls greatly short. But lest start with the good. The front desk staff was always pleasant... More 

Helpful?
Thank Josh M
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good afternoon Josh M, First, we want to thank you for staying at our hotel and we appreciate you taking the time out of your busy working schedule to do a review for us. I will be sure to pass the compliments along to my staff and let them know that they are doing a great job at making a... More 

Bossier City, Louisiana
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 July 2015 via mobile

It was exactly what I expected it to be; clean, well lit and quiet. There aren't many hotels in town and very few included breakfast. All the rooms have equally lame city views so don't go hoping too much. It's on the east side of town and located very close to the few amenities available in town. Overall, I recommend.... More 

Helpful?
Thank knwldge54
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good evening knwldge54, Thank you for taking the time to fill out a review for our property. I am glad that you enjoyed your stay at our hotel, and I apologize for the nearby area not living up to your expectations. I can definitely voice your and other guests' concerns at the next Chamber of Commerce and Dept. of Tourism... More 

Oklahoma City, Oklahoma
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 26 June 2015

IHG Platinum guest, stayed two nights in June 2015. This is a slightly below average HIE, compared to the current brand standard. The building is older and lacks the attention to detail of newer custom-built HIE properties. The rooms are showing their wear in areas like fraying carpet, stained armchairs, and antiquated bathroom fixtures. There is an insufficient number of... More 

Helpful?
Thank dpb132
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good morning dpb132, I first want to say THANK YOU for being an IHG Rewards member and for being loyal to the brand, without guests like you, we wouldn't have jobs! To address your issues, I do apologize that what we have to offer is not up to your standards. I am disappointed that we did not meet your expectations... More 

Tuscaloosa, Alabama
Level Contributor
122 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 June 2015

Made the mistake of going during the trade market place was packed and that was a good sign. The staff is warm and helpful to offer suggestions for local dinning. The room was clean and the property was very inviting. The breakfast was exceptional and lots of choices. The parking was my only issue and it really isn't an issue... More 

Helpful?
Thank Bryan B
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear Bryan B, Thank yo so much for staying with us here in Athens! We are so appreciative of you, our corporate business travelers, and we try to accommodate you the best we can. Canton Trade Days are a huge event in this region and we routinely sell out every First Monday weekend. It sounds as though you are either... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 May 2015

The room was very nice, spacious - Breakfast was good - we loved the sausage gravy - only issue was there was NO HOT WATER during out stay. Starting the morning with a cold shower was not Fun! We stayed here and traveled to Canton for First Trade days - good location and was glad to be close. Front desk

Helpful?
Thank Kelli W
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good afternoon Kelli W, I do so sincerely apologize about the plumbing emergency we had while you were in house. We got the situation handled as fast as we could. I'm sure you know, trying to get a commercial plumber on a weekend is as easy as pulling teeth. Our new Express Start Breakfast seems to be a crowd pleasing... More 

Katy
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 May 2015

Ladies trip! The hotel was clean however we had requested two queen beds for our stay. Upon arrival we were told you can't request beds on standard rooms. Really then why doesn't it specify that when you book the hotel? In addition there was no hot water for 24 hours during our stay. The hotel recognized it and said they... More 

Helpful?
Thank Ppcdslp
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear ppcdslp, I am indeed sorry for the experience you had while here in Athens. We did have a plumbing problem this past weekend and we called a plumber and had him fix the problem as soon as we could. No insult was meant by the gifts left in rooms, my front office manager suggested the idea and I thought... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come stay at our hotel and see what East Texas hospitality is all about. It is our goal to provide you with comfortable, welcoming surroundings and exemplary service to ensure a stress-free stay. Visitors appreciate our convenient location on TX-31 in Athens's newest business district, which is just one mile from downtown. With Lake Athens, Cedar Creek Lake just a short drive away, our property provides easy access to a wealth of outdoor activities. (Currently our pool is under renovation. In order to provide a better experience for our guests we are updating several areas of the hotel. We apologize for the inconvenience, and will have the pool area available as soon as possible.) ... more   less 

Additional Information about Holiday Inn Express - Hotel & Suites

Address: 1119 E Tyler St, Athens, TX 75751-2145
Region: United States > Texas > Athens
Price Range: $125 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Hotel & Suites 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Athens
Holiday Inn Express - Hotel And Suites
Holiday Inn Athens
Athens Holiday Inn
Holiday Inn Express Athens
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Questions & Answers

Questions? Get answers from Holiday Inn Express - Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is a quieter area”
 of 5 bubbles amyo986, 9 Aug 2016 | Read review
“Rooms are large, close to great spots to eat, wonderful staff!!!!!!!”
 of 5 bubbles 31JenniferW, 11 Dec 2015 | Read review
“Pillow options - firm or soft.”
 of 5 bubbles 928chrisr, 1 Oct 2014 | Read review
“Don't get the room across from the PARTAY ROOM! It sucks ,ya'll!”
 of 5 bubbles 214jimj, 11 Jun 2014 | Read review
“Inn is 3 storys. I advise staying on top floor as noise from the floor above carries downward and can make it tuff getting to sleep if your upstairs neighbor isn't considerate.”
 of 5 bubbles RFlurry, 2 Mar 2014 | Read review
5 of 5
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