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Holiday Inn Express - Hotel & Suites

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Holiday Inn Express - Hotel & Suites
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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Spokane, Washington, United States
Reviewed 10 July 2015

As the title states this isn't the best HI Express but its not bad and with limited choices it is what it is. I got a great rate on Priceline, and for the most part its a nice property, but for my uses it falls greatly short. But lest start with the good. The front desk staff was always pleasant...

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Helpful?
Thank Josh M
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good afternoon Josh M, First, we want to thank you for staying at our hotel and we appreciate you taking the time out of your busy working schedule to do a review for us. I will be sure to pass the compliments along to my staff and let them know that they are doing a great job at making a...

Bossier City, Louisiana
Reviewed 1 July 2015 via mobile

It was exactly what I expected it to be; clean, well lit and quiet. There aren't many hotels in town and very few included breakfast. All the rooms have equally lame city views so don't go hoping too much. It's on the east side of town and located very close to the few amenities available in town. Overall, I recommend....

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Thank knwldge54
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good evening knwldge54, Thank you for taking the time to fill out a review for our property. I am glad that you enjoyed your stay at our hotel, and I apologize for the nearby area not living up to your expectations. I can definitely voice your and other guests' concerns at the next Chamber of Commerce and Dept. of Tourism...

Oklahoma City, Oklahoma
Reviewed 26 June 2015

IHG Platinum guest, stayed two nights in June 2015. This is a slightly below average HIE, compared to the current brand standard. The building is older and lacks the attention to detail of newer custom-built HIE properties. The rooms are showing their wear in areas like fraying carpet, stained armchairs, and antiquated bathroom fixtures. There is an insufficient number of...

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Helpful?
Thank dpb132
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good morning dpb132, I first want to say THANK YOU for being an IHG Rewards member and for being loyal to the brand, without guests like you, we wouldn't have jobs! To address your issues, I do apologize that what we have to offer is not up to your standards. I am disappointed that we did not meet your expectations...

Tuscaloosa, Alabama
Reviewed 11 June 2015

Made the mistake of going during the trade market place was packed and that was a good sign. The staff is warm and helpful to offer suggestions for local dinning. The room was clean and the property was very inviting. The breakfast was exceptional and lots of choices. The parking was my only issue and it really isn't an issue...

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Helpful?
Thank Bryan B
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear Bryan B, Thank yo so much for staying with us here in Athens! We are so appreciative of you, our corporate business travelers, and we try to accommodate you the best we can. Canton Trade Days are a huge event in this region and we routinely sell out every First Monday weekend. It sounds as though you are either...

Reviewed 20 May 2015

The room was very nice, spacious - Breakfast was good - we loved the sausage gravy - only issue was there was NO HOT WATER during out stay. Starting the morning with a cold shower was not Fun! We stayed here and traveled to Canton for First Trade days - good location and was glad to be close. Front desk

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Thank Kelli W
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good afternoon Kelli W, I do so sincerely apologize about the plumbing emergency we had while you were in house. We got the situation handled as fast as we could. I'm sure you know, trying to get a commercial plumber on a weekend is as easy as pulling teeth. Our new Express Start Breakfast seems to be a crowd pleasing...

Katy
Reviewed 3 May 2015

Ladies trip! The hotel was clean however we had requested two queen beds for our stay. Upon arrival we were told you can't request beds on standard rooms. Really then why doesn't it specify that when you book the hotel? In addition there was no hot water for 24 hours during our stay. The hotel recognized it and said they...

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Helpful?
Thank Ppcdslp
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear ppcdslp, I am indeed sorry for the experience you had while here in Athens. We did have a plumbing problem this past weekend and we called a plumber and had him fix the problem as soon as we could. No insult was meant by the gifts left in rooms, my front office manager suggested the idea and I thought...

Whitehouse, Texas
Reviewed 23 April 2015

The hotel offered everything I look for when traveling. The check-in process was quick and pleasant. The room was comfortable, quiet, well furnished and offered free Wifi. The complimentary breakfast included scrambled eggs, sausage, biscuits and gravy, pastries, oatmeal, yogurt and fresh fruit in a clean, spacious dining area. Check-out was a breeze. It was an enjoyable overall experience. Be...

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Helpful?
Thank msray53
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear msray53, We thank you so much for taking some of your precious time to complete a review for us! I am always happy to hear that we were able to provide our guests with exactly what they need, precisely when they need it. I'm also pleased to hear that you enjoyed our recently revamped Express Start Breakfast. We do...

Rossville, Indiana
Reviewed 13 December 2014

Everything about our stay at this hotel was just fine. You know friendly staff, clean comfortable room, nice breakfast, all the good stuff; definitely would return. The interesting feature to watch for is the entrance from Highway 31. There is a triangular concrete median in the center of the driveway right as you turn in. It is designed for westbound...

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Thank Sewbirds
Houston, Texas
Reviewed 5 November 2014

Had a Ladies shopping trip in Canton. Decided to get rooms here. Very clean, super friendly staff. Appear relatively new. Internet a bit slow, somewhat loud in halls, remote control not working, sheets "okay." Based on the cleanliness of lobby and breakfast area, and the staff, we'll stay again.

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Thank EA S
Reviewed 19 October 2014 via mobile

This is absolutely the best hotel In a small town I have ever stayed at. From the front desk staff, clean rooms to the breakfast goodies, everything was perfect! When checking, in the front desk clerk went above and beyond to accommodate us and was so friendly.

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Thank Margaret R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come stay at our hotel and see what East Texas hospitality is all about. It is our goal to provide you with comfortable, welcoming surroundings and exemplary service to ensure a stress-free stay. Visitors appreciate our convenient location on TX-31 in Athens's newest business district, which is just one mile from downtown. With Lake Athens, Cedar Creek Lake just a short drive away, our property provides easy access to a wealth of outdoor activities. (Currently our pool is under renovation. In order to provide a better experience for our guests we are updating several areas of the hotel. We apologize for the inconvenience, and will have the pool area available as soon as possible.) ... more   less 

Additional Information about Holiday Inn Express - Hotel & Suites

Address: 1119 E Tyler St, Athens, TX 75751-2145
Region: United States > Texas > Athens
Price Range: $115 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Hotel & Suites 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express Hotel Athens
Holiday Inn Express - Hotel And Suites
Holiday Inn Athens
Athens Holiday Inn
Holiday Inn Express Athens
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express - Hotel & Suites staff and other travellers.
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Alto, New Mexico
1 month ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors may be less exposed to noise, but think our experience was not the norm.”
 of 5 bubbles tb7855, 31 Dec 2016 | Read review
“Select a room on highest floor, 3, and at back of hotel.”
 of 5 bubbles BrenhamTexasGramma2, 4 Dec 2016 | Read review
“3rd floor is a quieter area”
 of 5 bubbles amyo986, 9 Aug 2016 | Read review
“Rooms are large, close to great spots to eat, wonderful staff!!!!!!!”
 of 5 bubbles 31JenniferW, 11 Dec 2015 | Read review
“Pillow options - firm or soft.”
 of 5 bubbles 928chrisr, 1 Oct 2014 | Read review
5 of 5