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Residence Inn Austin South

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#87 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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Residence Inn Austin South
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180 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Hyderabad, India
Reviewed 3 days ago NEW

Well maintained and good place to live in for couple of days. Only drawback is no restaurant and no place to eat nearby except Marriott... They should work a little bit more on breakfast spread as well. Otherwise it is a good option to stay

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Helpful?
Thank Hems_27
General M, General Manager at Residence Inn Austin South, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a...

indianapolis
Reviewed 8 February 2017

Our family stayed at this wonderful hotel for a week over Christmas this year. The hotel is in a great location and near so many things. They have a fantastic breakfast daily and a social night several times a week. What made this hotel wonderful, however, was the staff. I've never met a friendlier and more helpful group of people....

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Helpful?
Thank love2travel730
General M, General Manager at Residence Inn Austin South, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We...

Atlanta, Georgia
Reviewed 26 January 2017

I'm on a project that brings me here twice a month. That being the case, I reserve the 1 bedroom suite, so that I am not scrounging for noms out here in the food desert. The hotel is in a cluster of 6 different Marriott brands, on the access road of I-35. That said, I don't hear the noise of...

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Helpful?
Thank RuthlessBunny
General M, General Manager at Residence Inn Austin South, responded to this review

RuthlessBunny, Thank you so much for leaving this detailed review. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.

Reviewed 17 November 2016 via mobile

I stayed in this hotel while attending a conference. Service was excellent accommodations very spacious and comfortable. I really liked the full kitchen facilities and the living room separate from the bedroom. The free morning breakfast was good too. The few downsides were: - the area close to the elevator had a bit too much artificial scent - there is...

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Helpful?
Thank Patricia S
Melissa N, Manager at Residence Inn Austin South, responded to this review

Thank you for your detailed review, Patricia! We are so happy to hear that we were able to meet all of your accommodation needs during your conference. We pride ourselves on making our guests feel comfortable and at home during their stay. I look forward to seeing you next time!

Charleston
Reviewed 16 November 2016

The staff here, from managers to the breakfast lady were so helpful, nice and accommodating during a 5 days stay in October. They went out of their way to try to meet our needs and those of our large group. Also, I inadvertently left some personal belongings behind in my room, the Operations Manager, Linda O., located the items and...

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Helpful?
Thank BeachTraveler29455
Melissa N, Manager at Residence Inn Austin South, responded to this review

Thank you for taking the time to write a review of our hotel. It was a pleasure accommodating your family last month, and we hope to have you all back again if y'all do have another get together in Austin. While we are, unfortunately, an older property, we try our best to make up for it with our service and...

McKinney, Texas
Reviewed 14 November 2016

To whom it may concern: There were so many things wrong with this stay I’m not sure where to start. On the other hand, I will say that the staff was very friendly and courteous – even though they did nothing to rectify the situation. Oxymoron right? I have stayed at Residence Inns a lot over the years and have...

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Helpful?
1Thank momere2016
Melissa N, Manager at Residence Inn Austin South, responded to this review

I want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness is a key priority for our hotel and I am very sorry that our hotel fell short of your expectations. Please rest assured that your comments have been shared with the appropriate teams in an effort to improve our service. Thank you...

Washington DC, District of Columbia
Reviewed 29 October 2016

We stayed for three nights while attending the IMSA and WEC race at CoTA. The location was ideal for us as it is a relatively short drive to downtown where we met friends for dinner one night and an easy drive to the racetrack (and airport). As others have mentioned, being right on Frontage Road does require a little round-about...

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Helpful?
Thank M N
Melissa N, Manager at Residence Inn Austin South, responded to this review

Thank you for your detailed review of our hotel! I am glad you found the location of our property to be in convenient proximity to both downtown and CoTA. I'm also happy to hear you were able to get use out of your upgraded two bedroom suite! Thankfully all the crickets have left Austin now and we are back to...

Garmisch-Partenkirchen, Germany
Reviewed 30 September 2016

Booked this hotel through my companies website because it was "in budget" and other hotels were sold out. This seems to be the lower end of the Marriott's in the area. Good: - The room is cheap - Full kitchen (no oven), bedroom, bath, laundry for $3 a load, computer for printing - Breakfast every morning (not bad actually- eggs,...

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Helpful?
Thank Evan C
Melissa N, Manager at Residence Inn Austin South, responded to this review

Thank you for your detailed review! Next time you stay with us, we'd be happy to get you directions to take the back road to the hotel. It is much easier than taking the turnaround at Stassney. You are definitely right about crickets season in Central Texas; it happens every September all over the city! Luckily I believe it is...

Wellingborough
Reviewed 25 September 2016 via mobile

I stayed for 5 nights at this well located hotel. The room was very well equipped with kitchen, dining table, lounge, bedroom, dressing room and bathroom. Staff couldn't do enough to help you. The Champions Sports Bar is lively, friendly and efficient. Downtown nightlife is really close.

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Helpful?
Thank Cliff N
Melissa N, Manager at Residence Inn Austin South, responded to this review

Thanks you for taking the time to write a review! I am so glad to hear you enjoyed staying with us!

Houston
Reviewed 12 September 2016

First, this hotel is convenient and well laid out and the staff is fantastic. Super friendly, always available to help. One big downside (and nothing the staff can do but hopefully Marriott can eventually resolve) is the road noise. Being near I-35, you hear it all. The property really needs to do something about the windows to block out road...

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Helpful?
Thank Brichford
Melissa N, Manager at Residence Inn Austin South, responded to this review

Thank you for your detailed review of our hotel! I am sorry to hear you experienced trouble with the highway noise. Next time you stay with us, we will gladly put you in a room away from the highway! Thank you again and we look forward to serving you again next time your travels bring you to Austin.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The newly renovated Residence Inn Austin South is within driving distance to many of the area's attractions, including the unique ambiance of 6th Street, the excitement of the University of Texas and Longhorn football, and Austin's Town Lake with miles of hiking and biking trails. All pet-friendly suites have fully-equipped kitchens, flat-screen TVs, free WiFi and separate living and sleeping areas. The property also features complimentary breakfast and weekday evening reception, outdoor pool, fitness room, and outdoor multi-purpose Sport Court. ... more   less 

Additional Information about Residence Inn Austin South

Address: 4537 S Interstate 35, Austin, TX 78744-1803
Region: United States > Texas > Austin
Price Range: $208 - $713 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin South 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Residence Inn Austin South Hotel Austin
Austin Residence Inn
Hotel Style:
#21 Green Hotel in Austin
#31 Business Hotel in Austin
#45 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Austin South staff and other travellers.
5 questions
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Questions? Get answers from Residence Inn Austin South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the rooms in the middle of the building”
 of 5 bubbles RuthlessBunny, 26 Jan 2017 | Read review
“Request a quiet; freeway noise loud on upper floors, front rooms”
 of 5 bubbles BeachTraveler29455, 16 Nov 2016 | Read review
“A room on the east side or in the middle of the south or north sides will be quieter than those closer to the west, I-35/Frontage Road side”
 of 5 bubbles HMN67, 29 Oct 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles 229evanc, 30 Sep 2016 | Read review
“Always go for the larger rooms with a kitchen and separate bedroom. Don't cost much more.”
 of 5 bubbles Brichford, 12 Sep 2016 | Read review
5 of 5