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Residence Inn Austin South

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#85 of 199 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Residence Inn Austin South
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181 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Austin, Texas
Reviewed 15 June 2015

I have been displaced from my home due to water issues for three weeks. I am warmly addressed leaving and returning by staff fdaily. My room is super refreshed daily when I return. Some of the other residents and I cook on the grill a few nights a week. The breakfast is awesome and I have enjoyed the meet and...

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Helpful?
Thank bridgette142
Amy S, General Manager at Residence Inn Austin South, responded to this review

Bridgette, I am so pleased to hear our hotel & team met and exceeded your expectations while you were displaced from your home due to water issues. We have a wonderful grill outside by the pool that guests' are welcome to use and I am glad you were able to take advantage of it. Our complimentary breakfast buffet, evening Mix,...

Reviewed 13 June 2015

Room was ready when arriving at the hotel. Clean linens, towels, sheets. Very nice and accommodating staff. Breakfast was very good. There was not any loud conversations or music in the hallways or other rooms.

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Thank Michael P
Amy S, General Manager at Residence Inn Austin South, responded to this review

Michael- Thank you for taking time to review our hotel through Trip Advisor! Our dedicated team strives to ensure every guest can have a relaxing, fun stay whether they're with their family or traveling on business.

Melbourne Beach, Florida
Reviewed 1 June 2015

Very nice property. It looked really small when we pulled in, but turns out it worked perfectly for our extended week of eating/drinking/sightseeing/listening to music all around Austin. Starting from the moment we checked in w/Desirae, and then throughout our daily interactions w/Tom at the front desk, we felt very welcome the entire time we were here. Lots of smiles,...

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Thank roaches02
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for reviewing our hotel after your most recent visit to Austin. I am so happy to hear our staff went above and beyond to make you feel welcome throughout your entire stay! We look forward to seeing you again when your travels bring you back to Austin.

Austin, Texas
Reviewed 30 May 2015

Friendly, clean and great fresh cookies :-)My company had trouble picking up the tab, the friendly staff helped get the problems solved. They have a free shuttle to the heart of the city. Use google the shuttle saves money on parking.

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Thank K W
Amy S, General Manager at Residence Inn Austin South, responded to this review

KW, We are so happy to hear you enjoyed our staff, rooms and freshly baked cookies daily! Our daily, complimentary shuttle is a great amenity to take advantage of if you are going downtown! We hope to see you soon when you return back to Austin!

Layton, Utah
Reviewed 17 May 2015

Marriott normally provides some of the best accommodations available. The staff at this hotel was superb. They went well beyond to meet or exceed our expectations. However, our initial impression of the hotel was not favorable. The front door was broken (mechanical) and was missing the handle. The room was acceptable, but appeared not to have been updated for a...

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Thank Scotty4u
Amy S, General Manager at Residence Inn Austin South, responded to this review

Scotty4u, Thank you for taking the time to review our hotel on Trip Advisor. I am glad to hear that our staff went above and beyond to meet your expectations. We are currently getting our front doors replaced with new sliding glass doors and have re-upholstered our furniture in the breakfast area. I appreciate you bringing this to our attention...

Houston, Texas
Reviewed 28 April 2015

Awesome Front desk Staff, great freshly prepared breakfast and snacks (you can say Dinner with Drinks from Mon-Thu), and friendly Room Service; plenty of Parking; clean GYM; nice relaxing area; clean swimming pool. For those of you who have Pets this is Pet Friendly too :) Always welcoming guests with a big smile.

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Thank Shivam78M
Amy S, General Manager at Residence Inn Austin South, responded to this review

Sivaram, Thank you for taking time to review our hotel on TripAdvisor! Its been wonderful hosting you at the Residence Inn & getting to know you during your time in Austin. I will be sure to pass on your positive feedback to the team. Have a great week!

Reviewed 20 April 2015 via mobile

We chose this hotel based on the positive reviews and user submitted photographs. Location wise, it's right off of 35 and near other hotels so it wasn't too hard to get to. The hotel overall is very clean and well kept, everything seemed to be recently renovated. Our room was on the third floor away from the highway and it...

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Thank Suzie T
Amy S, General Manager at Residence Inn Austin South, responded to this review

Suzie T, We appreciate your kind words in regards to your recent stay with us at the Residence Inn Austin South! We are located just miles from downtown and our hot breakfast buffet has a variety of food for everyone. We would love to have you back next time you are in Austin!

Woodinville, Washington
Reviewed 19 April 2015

We stayed for two nights in April. The front desk staff and really all the staff we had contact with were very customer service oriented. We had one of the smaller rooms with a queen bed. Very clean and had everything we needed. The reason I only gave it 3 stars is because of the noise from other rooms. Very...

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1Thank bookbat1
Amy S, General Manager at Residence Inn Austin South, responded to this review

Bookbat1, Thank you for taking time to let us know how you recent stay was with us. I do apologize for the noise you experienced from other guests' but am happy to hear that you were able to enjoy our complimentary shuttle downtown! Our breakfast buffet is plentiful and easy for everyone to find what they're looking for. We look...

panama city, florida
Reviewed 8 April 2015

Most residence Inns I have stayed at have been reasonably well constructed and quiet. This hotel is NOT! It is a wooden structure with little noise insulation between floors. If you must stay here, stay only on the top/3rd floor or you may enjoy the week I just spent at this hotel. Waring my Bose noise canceling headset every night...

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Helpful?
Thank pitstop53
Amy S, General Manager at Residence Inn Austin South, responded to this review

Pitstop53, Thank you for letting us know about the experience you had in regards to the noise - we are working on a permanent solution to help eliminate the noise. Should you return to Austin please reach out to me directly as I would like to compensate for your recent stay with us.

Reviewed 27 March 2015

I booked the room online and paid for it in advance. I got there and the girl deserie I want to say was her name asked for a card on accidental. Ok standard procedure. The next day I check out and she gives me a receipt with charges on it. I asked her hey why is there charges to my...

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Helpful?
Thank eddiej1221
Amy S, General Manager at Residence Inn Austin South, responded to this review

Eddiej1221, I am so sorry there has been a billing issue from your last stay with us. Please contact me directly at the hotel so I can personally look into this and resolve the situation at your convenience.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The newly renovated Residence Inn Austin South is within driving distance to many of the area's attractions, including the unique ambiance of 6th Street, the excitement of the University of Texas and Longhorn football, and Austin's Town Lake with miles of hiking and biking trails. All pet-friendly suites have fully-equipped kitchens, flat-screen TVs, free WiFi and separate living and sleeping areas. The property also features complimentary breakfast and weekday evening reception, outdoor pool, fitness room, and outdoor multi-purpose Sport Court. ... more   less 

Additional Information about Residence Inn Austin South

Address: 4537 S Interstate 35, Austin, TX 78744-1803
Region: United States > Texas > Austin
Price Range: $177 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin South 3*
Number of rooms: 66
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Also Known As:
Residence Inn Austin South Hotel Austin
Austin Residence Inn
Hotel Style:
#21 Green Hotel in Austin
#31 Business Hotel in Austin
#45 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Austin South staff and other travellers.
5 questions
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Questions? Get answers from Residence Inn Austin South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the rooms in the middle of the building”
RuthlessBunny, 26 Jan 2017 | Read review
“Request a quiet; freeway noise loud on upper floors, front rooms”
BeachTraveler29455, 16 Nov 2016 | Read review
“A room on the east side or in the middle of the south or north sides will be quieter than those closer to the west, I-35/Frontage Road side”
HMN67, 29 Oct 2016 | Read review
“Ask for a room away from the highway”
229evanc, 30 Sep 2016 | Read review
“Always go for the larger rooms with a kitchen and separate bedroom. Don't cost much more.”
Brichford, 12 Sep 2016 | Read review
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