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Residence Inn Austin Northwest/Arboretum

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Traveller (25)
Room & Suite (34)
Dining (7)
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Overview
  • Excellent52%
  • Very good32%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“whole foods”(19 reviews)
“sports court”(3 reviews)
“front desk”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Additional information
Offers from Residence Inn Austin Northwest/Arboretum
Special Offer: Member Rates
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Offers from Residence Inn Austin Northwest/Arboretum
Special Offer: Member Rates
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (229)
There are newer reviews for Residence Inn Austin Northwest/Arboretum
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115
72
20
12
6
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All reviewswhole foodssports courtfront deskfull kitchenlong term stayone bedroom suitegreat place to staythe entire staffthe sofa bedbreakfast areabusiness tripan extended stayoff the highwayhousekeeping staffup to dateliving arearooms are spacious
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21 - 25 of 225 reviews
Reviewed October 20, 2017

We were in Austin staying at the Residence Inn Arboretum for an extended period. We had really a good experience in the 2BHK room with the best amenities, sunshine through the window every day. Service from the from the hotel staff was great. The room...More

Thank Manisha_Kalia
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded October 23, 2017

Dear Manisha. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you...More

Reviewed September 30, 2017

I can't tell you how grateful I was for Artina, the front desk lady, who welcomed me and checked me in when i arrived. I was stressed out and a little scatter brained and she took great care of me. What a wonderful woman.More

Thank Katie W
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded October 3, 2017

Katie, Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Artina for the level of service she provided you. I'm so...More

Reviewed September 27, 2017 via mobile

I just wanted to say thank you to Arriba and Alana for a wonderful stay during a very stressful time frame while responding to Hurricane Harvey! It takes everyone to assist during a trying time and these two young ladies greeted me every evening with...More

Thank cmccorm2
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded October 3, 2017

Thank you for staying with us and providing your feedback. Our staff takes great pride in what they do, and I will be sure to share your praise with them. We are pleased to know you had a pleasant stay overall, and we hope to...More

Reviewed September 18, 2017

I only use Marriott brands motels and hotels when I travel, and the staff at this residence inn is the reason why, friendly, professional, every thing was well kept. I just cant say enough as to how wonderful the entire facility is.

Thank Gene G
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded September 20, 2017

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Reviewed September 17, 2017

We stayed at the Residence Inn Austin Northwest/Arboretum for our son's wedding from 9/5/17 for a week. From the beginning when booking my reservation, I received help with my booking and rate to get the 2 bedroom suite with handicapped accessibility without issue. Artina was...More

Thank eats0feden
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded September 20, 2017

Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$125 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Family Hotel in Austin
#50 Business Hotel in Austin
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$125 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Family Hotel in Austin
#50 Business Hotel in Austin
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (25)
Room & Suite (34)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Corner room"
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"rooms on the first floor have no daylight. They're like bat caves."
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"Stay on the top floors, that way you never have an elephant walking above you!"
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"Thoroughly enjoy the suites; great to have coffee, refrigerator, etc."
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