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La Quinta Inn & Suites Austin Airport

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La Quinta Inn & Suites Austin Airport
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336 Reviews from our TripAdvisor Community

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Showing 331: English reviews
College Station, United States
Reviewed 5 days ago NEW

I think this was an average stay based on the fact that they were in the process of cleaning up a pipe burst. They worked hard to clean up the mess, but is was noisy and smelly, so I expected to see a discount for the stay. No, I did not ask for one, but I think that goes toward...

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Helpful?
Thank Jeff M
Nashua, New Hampshire
Reviewed 6 days ago NEW

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Helpful?
1Thank 1991MrsNH
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Reviewed 3 weeks ago via mobile

Wow, what a dirty hotel! House keeping manager should be fired. Maybe the general manager, Michael West, should be also. I've traveled a lot for work and pleasure and this was one of the dirtiest rooms I have ever stayed in. We stayed in a king two room suite. Shower had little rocks in it so it probably wasn't even...

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Helpful?
1Thank Brad J
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thanks for your review. Cleanliness is an important standard of service at LaQuinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. Sincerely,...

Phoenix, Arizona
Reviewed 4 weeks ago

We have stayed at this hotel a few times, due to its proximity to the airport. We only live 2 hours away, but stay here when we have early morning flights. The front desk staff is very friendly and helpful. The breakfast is a typical LQ breakfast, but it's fine for catching a quick bite before catching a flight. We...

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Helpful?
Thank SKelley61
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

When a guest takes the time to write, we are especially grateful. Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. At LaQuinta Inn & Suites, we constantly strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed. We...

McKinney, Texas
Reviewed 4 weeks ago

I was only there for the night; checked in late and left early, but from what I saw it is a very nice LaQuinta near the Austin Airport. My room was on the first floor and was clean, up to date, and everything worked. Check-in was smooth and friendly. The breakfast could use some help, but there is a Denny's...

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Helpful?
Thank satraveller3507
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for your positive comments. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels. Sincerely, LQ Customer Care

Llano, United States
Reviewed 14 December 2016

This hotel is fabulous if you are traveling out of the Austin Airport. They provide all you need to get to and from the airport and they keep your car while you are away. I highly recommend this hotel!

Review collected in partnership with La Quinta
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Helpful?
Thank Phyllis R
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, LQ Customer Care

victoria, tx., United States
Reviewed 9 December 2016

I stayed here to be near the airport for an early flight. I am also a LaQuinta Rewards member and the room was free on this stay. Although I did not avail myself of the airport shuttle for parking purposes, I like that it is available. I will stay at this location any time I have an early flight out...

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Helpful?
Thank Micky D
carrollton, United States
Reviewed 6 December 2016

i had no issues wth my stay - they greeted me great- the halls itself had a smell to it but the rooms were clean and comfortable. the breakfast was good- waffles, cereal and bagels with fruit- pretty good. Not but maybe 20 channels on the tv. but had showtime so movies were good. overall the stay was great-

Review collected in partnership with La Quinta
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Thank Diana M
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for taking the time to write such a great review! Your informative feedback will surely help our future guests with their travels. We hope you will once again choose us for your lodging needs. Sincerely, LQ Customer Care

Reviewed 25 November 2016

This place is not a good place to stay. The staff is rude and disrespectful. The rooms are not clean, We found a month old pizza and other trash in the dresser and to top it all off my truck was broken into and the staff refused to call the police.

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Helpful?
1Thank Carl F
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thanks for your review. Cleanliness is an important standard of service at LaQuinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future.

Reviewed 25 November 2016

This hotel was ok. Very nice lobby and the front desk clerks were very kind and helpful. Our room was ok. Kind of felt as if the bed was kind of uncomfortable. Could be that our ac wasn't working and made the beds uncomfortable. Not sure. I had to report a couple in the back of the hotel. Not sure...

Review collected in partnership with La Quinta
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Helpful?
1Thank Brendalee B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Austin Airport

Address: 7625 E Ben White Blvd, Austin, TX 78741-6819
Region: United States > Texas > Austin > South Austin
Price Range: $135 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Austin Airport 2.5*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LaQuinta, Travelocity and Priceline so you can book your La Quinta Inn & Suites Austin Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn & Suites Austin Airport Hotel Austin
La Quinta Inn And Suites Austin Airport
La Quinta Austin
Austin La Quinta
Hotel Style:
#67 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Austin Airport staff and other travellers.
3 questions
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Vidor, Texas

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Questions? Get answers from La Quinta Inn & Suites Austin Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay at this property at all costs!”
 of 5 bubbles 210timh, 15 Sep 2016 | Read review
“Before you settle on a room, go look and smell. The first one we got smaller so moldy we had to be moved. The second didn't small bad.”
  • Thus was before we used it.
 of 5 bubbles theeshopper, 6 Sep 2016 | Read review
“If your looking for great customer service and a welcoming staff do not come here.”
 of 5 bubbles r0cky71, 26 Jul 2016 | Read review
“I was on 3rd of five floors, all are probably good.”
 of 5 bubbles pekopper, 30 May 2016 | Read review
“Ask for a roomthat does not face the highway.”
 of 5 bubbles hiwaychild, 5 May 2016 | Read review
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