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La Quinta Inn & Suites Austin Airport

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Traveller (17)
Room & Suite (30)
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Overview
  • Excellent39%
  • Very good29%
  • Average14%
  • Poor10%
  • Terrible8%
Travellers talk about
“austin airport”(28 reviews)
“waffle house”(5 reviews)
“an early flight”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from La Quinta Inn & Suites Austin Airport
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Special Offer: Save up to 20%
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Reviews (428)
There are newer reviews for La Quinta Inn & Suites Austin Airport
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Traveller rating
156
124
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36
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LanguageEnglish
156
124
62
45
36
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All reviewsaustin airportwaffle housean early flightthe shuttle driverthe hotel is cleanhotel stayroad noisewe've stayedfresh fruitfront desk staffclose to downtowngreat customer servicefree breakfastlqdennysbergstromstarbucks
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71 - 75 of 423 reviews
Reviewed August 8, 2017

Hotel very dirty inside. Did not get room I requested one week prior online. I had to take a room that I didn't want because rooms weren't ready. They're excuse was hotel is under construction. Reservations one week ahead online means they know I'm coming....More

Review collected in partnership with La Quinta
1  Thank Sandra F
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin AirportResponded August 9, 2017

Thank you for taking the time to provide us with your feedback of your stay. We are very sorry to hear that several things during your stay did not meet your expectations. The issues you described are truly regrettable. Your comments will be reviewed by...More

Reviewed August 7, 2017

Room could use some updating. The bed was comfy. Didn't get our 3:15am wake up call to catch a flight. Great transportation to & from airport. Airport very close to hotel. Waffle House close by. Would return.More

Review collected in partnership with La Quinta
Thank 425jt93
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin AirportResponded August 8, 2017

Dear Guest, Thank you for taking the time to leave us your review. We are delighted to hear that you had a good stay, and enjoyed our comfy beds and shuttle service. We look forward to having you as a guest again in the future....More

Reviewed August 7, 2017

We have stayed at La Quinta's before and that's the reason we decided to choose this one in Austin. The convenience of the airport shuttle was one major factor as we were arriving late at night. That service was excellent. Rooms were as expected and...More

Review collected in partnership with La Quinta
Thank sanjaysI2006PV
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin AirportResponded August 8, 2017

Dear Guest, Thanks for taking the time to submit a review of your stay. We are delighted that you enjoyed our convenient location near the airport, and our prompt shuttle service. As you mentioned, we are finishing up a complete renovation at our property and...More

Reviewed July 14, 2017

Rooms and the weight pool area and hot tub and some of your front staff need to know more about how the point work and I can't retrieve my point. I would like someone to contact me with all my point information. Because your app...More

Review collected in partnership with La Quinta
Thank cantuvrod
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin AirportResponded July 16, 2017

Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with us. First and foremost, please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take...More

Reviewed July 9, 2017

Breakfast bar was disappointing, bed was incredibly uncomfortable, and I am sick of coming to this location under construction. I have stayed in many LaQuinta's throughout Texas. If this property was not so convenient to the airport in Austin I would never stay here again.More

Review collected in partnership with La Quinta
Thank 604julyen
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin AirportResponded July 11, 2017

Dear Valued Guest, Thank you for taking the time to share your review. We sincerely apologize that you were unhappy with our breakfast and beds. The hotel management team will be advised of your review in an effort to improve our operations. Your comments are...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$105 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (30)
Pool & Beach (3)
Questions & Answers
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coffeemug
February 22, 2018|
Answer
Response from Michael W | Property representative |
Our renovations were completed earlier this year. The hotel and rooms look amazing! Not sure how early you are leaving, but our breakfast begins at 6 AM Mon-Fri and 6:30 AM Sat-Sun. We have added hot items that you will... More
0
Votes
Sleepysue66
March 30, 2017|
Answer
Response from Michael W | Property representative |
We are happy to provide our airport shuttle for guests arriving and departing from Austin Bergstrom. Service begins at 4 AM and ends at 1 AM. Departures are scheduled on the hour and half-hour in the morning. You can... More
1
Vote
Room Tips
"Rooms overlooking the pool are away from the freeway"
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"The rooms facing away from the airport were quiet."
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"Do not stay here!!!!!"
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"The 2 room King Bed Suite was very nice."
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