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i had a great stay with hyatt
the staff was friendly and courteous
having recently renovated the hotel looks great too
i had nothing but a good time here
my week was awful full of stress and i left hyatt feeling so much better
This was the second Hyatt Place I had stayed at, the other in Hoover, AL, and the layout and amenities were very similar. Got a very fair price on a last minute 2 night stay the week after Labor Day. The room was very large...More
Response from Robert M, General Manager at Hyatt Place Austin/Arboretum
Thank you for taking the time to give us a great review! We love to hear that you enjoyed your stay with us. Also, we are thrilled to know that you enjoyed our complimentary hot breakfast, we have made some changes to it...More
Hyatt Place location was good, even though the GPS was a bit confusing to actually find the place. It is behind Hyatt House which is confusing.
The room provided a seating area and a desk to work at, which was nice. We had a problem...More
Thank you for choosing the Hyatt Place Austin/Arboretum during your recent visit to Austin . I am glad to know that you found the seating area of your room to be nice. We are completing a Multi-Million renovation throughout the entire hotel to...More
We are locals, decided we didn't want to drink and drive so we booked a room here. We were going out with friends at the Domain which is close by.
The property location is really close to major roads, restaurants, shopping and employers. This is...More
Thank you for choosing the Hyatt Place Austin/Arboretum as your getaway option. I am very pleased to learn that you found our Hotel to be comfortable and convenient during your visit. As you mentioned in your comment, all of our guestrooms and common...More
Hotel was going thru some construction but the issues we experienced were not impacted by that.
1.Lousy housekeeping....did not pick up towels on the floor one day then next day never provided any service.
2. One cup in the room.
3. AC extremely loud...More
Thank you for choosing the Hyatt Place Austin/Arboretum during your visit to Austin. I am very saddened to learn that you had such a poor experience at our property. We want our guests to be satisfied with the services and amenities we provide....More