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SpringHill Suites Austin Northwest/Arboretum

PricelineUS$101*
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#106 of 200 Hotels in Austin
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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SpringHill Suites Austin Northwest\/Arboretum
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127 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Austin Northwest/Arboretum
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Showing 125: English reviews
Reviewed 11 September 2016

We spent one night here during a family road trip. I have to say this location is below the average experience we have had at SpringHill. The room is clean while the condition is a little bit old. Our room (king-bed room on the 5th floor) was separated from the next room by a locked door. Unfortunately, the door (or...

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Helpful?
Thank Caleb M
Michael P, General Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

We are truly sorry you experienced a noise problem. Our front staff as well as our overnight security would have gladly responded to the situation if notified.

Mesa, Arizona
Reviewed 22 August 2016

Second stay here and I love this place! Service goes above and beyond. At the friendly check in I was assigned a room that met my request, however later on I realized there was a smell as if someone had been smoking in the room. I was tired and dealt with it but the next day I asked to change...

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Helpful?
Thank friendlyinsomniac
Yukon, Oklahoma
Reviewed 18 August 2016

My memory of our 3 night stay was the attentive and friendly professional service at the front desk. A potentially awkward start on the first night was when the water in the toilet was low and was having trouble draining.One call and an apology and 2 minutes later someone showed up with a plunger which took care of the problem...

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Helpful?
2Thank Foodpoet
Austin, Texas
Reviewed 16 August 2016 via mobile

An excellent place to stay in North Austin. Spotless, great housekeeping, friendly staff. Bed is quite comfortable. Good breakfast and the bill was correct. Sounds good to me and we have stayed here several times. The directions can be a bit confusing due to highway construction, but once you got it, no worries from then on.

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Helpful?
Thank La E
Washington DC, District of Columbia
Reviewed 9 August 2016

I stayed at this hotel twice in July and both times I got awesome service. The rooms are warm inviting and restful. The breakfast was good with fresh strawberries, eggs and a choice of ham and cheeses along with your usual sausage. One of the great things is that the hotel is across from a shopping mall that has everything...

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Helpful?
Thank Yvonne G
Hudson Oaks, TX
Reviewed 6 August 2016

This hotel is near two major Austin roads so is easy to navigate from in that sense. It is a little tricky to get to due to the one way service road. There were several restaurants and shopping near-by. The rooms were large and clean. This is a large facility with many rooms so of course the breakfast area was...

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Helpful?
Thank LoneStarTrvlr
Texas
Reviewed 11 June 2016

The property was nice and felt fairly new. The room was large, spacious and very clean. There was a ceiling fan in the room which was nice. No outdoor pool but a decent indoor one. Breakfast was pretty standard-nothing special. The location is a short drive to the shops at the arboretum and the Domain.

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Helpful?
Thank hellogoodbye_7
Dallas, TX
Reviewed 22 May 2016

The hotel was extremely clean and well maintained. Staff was friendly and helpful. Breakfast was good and adequate to start off the day. The only problem I had was the location of the bed. We had a king suite and the a/c unit was a few inches from the left side of the bed where I slept. I am naturally...

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Helpful?
Thank Shad0wstar
Dallas, Texas
Reviewed 18 April 2016

Made reservation a month in advance. Confirmation email received. Went to check in at 1:00 am 4/16 but no reservation found. Gave info to desk clerk and he said my credit card, email address was on a reservation that belonged to someone else so they had to CANCEL it??? What? We delved further to realize the reservation was never set...

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Helpful?
1Thank Dee A
Michael P, General Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

Greetings: We at Marriott and the SpringHill Suites again apologize for the reservation issue that occurred.

Reviewed 29 March 2016

It is a good option for a family of 5, hotel in good conditions. Breakfast with limited options but Ok, the staff was courteous, although not Austin-friendly. Close to shopping and restaurants. Domain, Arboretum, etc..

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Helpful?
Thank mmilan

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about SpringHill Suites Austin Northwest/Arboretum

Address: 10936 Stonelake Blvd, Austin, TX 78759-5748
Region: United States > Texas > Austin > Northwest Austin
Price Range: $155 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Austin Northwest/Arboretum 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin
Hotel Style:
#56 Family Hotel in Austin
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Questions & Answers

Questions? Get answers from SpringHill Suites Austin Northwest/Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a quiet room to not have the freeway noise. High floors are always a plus.”
pro1931, 20 Dec 2016 | Read review
“get room away from laundry room.”
Carmen1318, 3 Oct 2016 | Read review
“You may be clearly heard from the next room...”
my0sdg, 11 Sep 2016 | Read review
“Fourth floor was quiet.”
LoneStarTrvlr, 6 Aug 2016 | Read review
“Get a room on the side of the hotel away from the freeway.”
LslLaz, 20 Mar 2016 | Read review
5 of 5
Priceline
US$101* /night
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TripAdvisorUS$101
SpringHill SuitesUS$101
TravelocityUS$101
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*Disclaimer
Prices are for 1 room, 2 adults
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