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Pleasant staff, but my room was dark and dank - and I had an unwelcome roommate - a HUGE roach who showed up a few times. Good size 2 room suite would be good for long term stays. Didn't use any other amenities.
Our room was very hot when we arrived. Our meeting was away from the hotel and called for maintenance. We were told they knew the floor was hot and were working on it. By the time we returned, the room wasn't repaired. The on duty...More
1 Thank Susan L
Response from JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 17 June 2017
Thank you Susan L for taking the time to leave us this outstanding review! Knowing even in a tough situation our staff was able to make you feel right at home is music to our ears. We do apologize for the inconvenience of you having...More
I stayed at the Homewood Suites for two weeks on business. For the most part, I had a very pleasant stay. The front-office staff was always very polite and courteous, and the suite was large and had everything I needed (even if the decor was...More
The people here were very nice, and the food in the restaurant was great.
However, the rooms were poorly lit, the bed was soft, and overall they were very outdated. I think the hotel is in need of a remodel. Others in my party who...More
Beautiful place! New Great Room is Marvelous! The Front Desk is extremely helpful! The complimentary breakfast had a wonderful variety, and had a great selection of healthy foods. Coffee is available 24 hours a day!
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$129 - US$337 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Business Hotel in Austin
#7 Family Hotel in Austin
#37 Romantic Hotel in Austin
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin ,
Thank you so much for your inquiry about our pet rooms! At the property we try our best to keep all guests with a pet to our first and second floors. We try and have all our guests register their pets so... More
Thank you so much for your inquiry about our pet rooms! At the property we try our best to keep all guests with a pet to our first and second floors. We try and have all our guests register their pets so that we can keep track of their locations.
If you do have any more questions regarding bringing pets or if anything else comes to mind please feel free to reach out to us directly at the hotel. 512-349-9966. Have a great day!
Assistant General Manager
Thank you for your question StefR! While we do not offer a shuttle to the airport, we do offer a shuttle within 5 miles of our hotel. Our shuttle operates Monday-Friday, from 7:30am-9:30am, and from 3:00pm-6:00pm. Thank... More
Thank you for your question StefR! While we do not offer a shuttle to the airport, we do offer a shuttle within 5 miles of our hotel. Our shuttle operates Monday-Friday, from 7:30am-9:30am, and from 3:00pm-6:00pm. Thank you again for your question! Have a great day!
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"First floor was quiet...but felt isolated and so dark as the window overlooked an area of air-conditioning..."