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Hampton Inn Austin - Arboretum Northwest

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#14 of 197 Hotels in Austin
Certificate of Excellence
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Hampton Inn Austin - Arboretum Northwest
Hampton Inn Austin - Arboretum Northwest
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876 Reviews from our TripAdvisor Community

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lufkin, United States
Reviewed 16 November 2015

Great service for the ladies at the desk! Hannah and Brie were so very helpful with anything I needed. They even called me by name when I was finished with my business in town and printed several maps for me during the stay so I wouldn't get lost. Best hotel visit I have ever been associated with!

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Thank Ben B
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Ben B! Thank you for a FABULOUS review in regards to our guest services! We truly have a wonderful staff and its team members like Hannah and Brie who make all the difference. I know they appreciate your acknowledgements and we all enjoyed y'all staying with us! Please be sure to come back to our location, as I know we...

Reviewed 16 November 2015

Good breakfast, good friendly staff. Had a great time in the rooms working at the time of work and relaxing at the time of relaxing. This is a good place close to a lot of places of business and is easy to commute to and fro from them.

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Thank anoopk791
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

anoopk791, thank you for your EXCELLENT review! We are happy your experience with our staff and facility were both positive. It sounds as if you were able to feel at home and comfortable while here, which makes our entire staff extremely thrilled! anoonpk791, we hope to see you in the future, if you ever make your way back to Austin!...

Indianapolis, Indiana
Reviewed 12 November 2015

Great location, typical Hampton Inn high quality. Entire facility is spotless and well-kept. Very safe area. Easily accessible to shopping, restaurants, and rest of the city. Free breakfast better than most, with real food and not just cereal and cheap pastries.

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Thank IndyReview
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you for your "very pleasant" review, IndyReview! We are all very happy to hear that you enjoyed your stay with us! We always strive for excellent customer service and cleanliness at our property, so thank you for acknowledging that. Our location is very convenient for many reasons! Thank you again IndyReview for taking the time to write about your...

San Antonio, Texas
Reviewed 7 November 2015

Room 607. Disclamer: Hampton Inn starts as our go to lodging because we really appreciate knowing what to expect. One other small thing is they have night lights in bathrooms which is nice for people traveling a lot, staying in many different rooms. It makes it easy to find the bathroom in the middle of the night (for us older...

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Thank Joe C
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Joe C, thank you for your favorable review about your recent stay with us. We are an older property, but we strive to provide the best services with a clean room. I'm happy to hear that the provided night light is something you appreciated! We want our guests to feel comfortable and at home here during their stay and I'm...

Plano, TX, United States
Reviewed 6 November 2015

Perhaps our expectations were too high but we did not enjoy our stay at the Hampton in NW Austin, TX. On a 1 - 10 with 10 being the best, I would rate this property at a 6 - just slightly above average. We had problems with the rooms and had to move twice - with no assistance from the...

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Thank Don H
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Don H, thank you for your review and feedback about your recent stay at our hotel. I do sincerely apologize for the many instances you and your wife experienced during your stay with us. Your review is helpful in coaching our staff in providing the best possible service, even in unfortunate circumstances. It was a pleasure talking with you and...

Austin, United States
Reviewed 5 November 2015

We enjoyed everything about our stay at this Hampton Inn. The rooms were inviting, clean and comfortable. There was plenty of room for the family to gather in the lobby area evenings as well as mornings ... plus breakfast was terrific. The staff was extremely courteous, friendly and helpful. We would definitely stay here again!

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Thank Craig M
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Craig M! Thank you for your wonderful review about your stay with us! It means the world when a guest has a wonderful experience at our property and writes about it. We are happy to hear that you enjoyed everything about your stay including your inviting and clean rooms as well our breakfast and courteous staff! We hope the wedding...

Reviewed 3 November 2015

I stayed at the Arboretum Hampton Inn for business. The rooms are very nice and clean. The front desk staff were very helpful. The lady who keeps up with the breakfast area in the morning was always checking on the guests and asking if they needed anything else. Have to say the coffee I had at the hotel was 100%...

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Thank Sara M
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you, Sara M, for your "amazing" review! We are beyond thrilled that you enjoyed your stay with us and felt comfortable in your clean. I agree and so would our entire staff, our coffee is so amazing and definitely serves it's purpose! I'm happy to hear that your breakfast experience was a positive one and that our staff was...

Broken Arrow, United States
Reviewed 3 November 2015

The hotel room was perfect. The staff was even better -- very accommodating and professional....and friendly. Thanks for having such delightful employees. Also, I was surprised with the quality of the breakfast served -- I would give it an A+!

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Thank Trisha J
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Trisha J, your review is seriously "PERFECT!" Thank you so much for taking the time to write about your stay with us. We are beyond happy to hear that your hotel room was fantastic and that our staff was even better. We pride ourselves on our services and cleanliness, so thank you for your acknowledgments! They truly mean so much....

Los Gatos, United States
Reviewed 30 October 2015

I have stayed at this Hampton Inn location for the last 4 years while attending the US Grand Prix at COTA. The hotel is well maintained and clean and the staff are awesome. They are very friendly and helpful. I look forward to staying there again.

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Thank Erik O
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

WOW, Erik O! Thank you so much for taking the time to write such an "outstanding" review about your stay with us during the US Grand Prix! It is reviews like yours, especially from returning guests, that let us know that we are successfully providing the best service. Thank you so much for your comments in regards to our staff...

Ohio, United States
Reviewed 28 October 2015

Every staff member was pleasant and helpful. Each morning Jenna was ready with a smile and greeting. The room was clean and quiet. The location was good for our visit and we would return the next time we visit Auston.

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Thank Jane And Steve S
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you for writing such an enjoyable review about your weekend with us, Jane and Steve S! We greatly appreciate your warm comments about each staff member here, especially Jennifer. She is a definite asset to our hotel and we are very fortunate to have her here. We want our guests to feel comfortable during their stay and we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Region: United States > Texas > Austin > Northwest Austin
Price Range: $168 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Cheap Tickets, Hotels.com and Travelocity so you can book your Hampton Inn Austin - Arboretum Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#3 Family Hotel in Austin
#9 Romantic Hotel in Austin
#13 Best Value Hotel in Austin
#13 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travellers.
6 questions
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Kent, Ohio
1 month ago
Kent, Ohio
1 month ago
Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS

See all questions (6)

Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
 of 5 bubbles CarlaRoanoke_VA, 28 Nov 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
 of 5 bubbles , 16 Sep 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
 of 5 bubbles pierrelQ5887XG, 10 Sep 2016 | Read review
“Be specific about your needs. They try hard to please.”
 of 5 bubbles 827michaelm, 22 Aug 2016 | Read review
“Check-in online and you can select your room.”
 of 5 bubbles Peter_Apex, 10 Aug 2016 | Read review
5 of 5