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Hampton Inn Austin - Arboretum Northwest

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#15 of 197 Hotels in Austin
Certificate of Excellence
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1 room 2 adults 0 children
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Hampton Inn Austin - Arboretum Northwest
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863 Reviews from our TripAdvisor Community

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Showing 852: English reviews
Keedysville, United States
Reviewed 28 August 2015

This was the best Hampton Inn that I have ever experienced in my travels. All of the staff, and I mean all of the staff were top notch, the facilites were in great shape and the breakfasts were well done. This place deserves all the stars you can give it!

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Helpful?
Thank Frank B
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Frank B, wow thank you so much for such an exceptional review about your stay with us! Your words are extremely encouraging and are truly appreciated by all staff members here. We continually strive to be the best in all areas, so thank you so much for acknowledging our "top notch" staff! I'm personally happy to hear that our amenities...

Paducah, United States
Reviewed 27 August 2015

I always stay at this hotel when I go to Austin. The staff is very friendly and accommodating. The hotel has always been clean and welcoming. The rooms I've stayed in have always been clean and comfortable.

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Thank Matthew P
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Matthew P, thank you for taking the time to write this wonderful review in regards to many of your stays with us! We appreciate you staying with us and we always want you to feel comfortable when you do. I am happy to share your review with all our departments, especially housekeeping. Thank you again Matthew P, we look forward...

Hernando, Florida
Reviewed 19 August 2015

Parking lot-large, easy to park, lobby-clean, staff- super friendly, elevators-clean, room- very clean, bathroom- very clean. This hotel was very conveniently located for what we were doing. Very quiet location. Breakfast- better than normal for free breakfast. Nice pool.

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Helpful?
Thank joseph_h_11_11
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

joseph_h_11_11! Thank you so much for your excellent review! During your stay I am pleased you found all of our areas around and throughout the hotel were "very clean" as our housekeeping department works extremely hard and is persistent when ensuring guest satisfaction. Thank you for your acknowledgment of our super-friend staff here as well! We greatly appreciate you choosing...

Flower Mound, Texas
Reviewed 16 August 2015 via mobile

Stayed here for the weekend on 8/15 and found the hotel very clean, rooms were comfortable and very spacious. The staff was great and Jason at the front desk was very helpful and provided great information about Austin to us. The breakfast in the morning was very good.

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Thank Travelcbys
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Travelcbys, thank you for your awesome review! As being the "sister-property" of Homewood Suites, we truly appreciate your kind words about your stay that you had with them last weekend. I will definitely pass along your encouraging and sincere words and I know Jason greatly appreciates your acknowledgement of him. Thank you again! Sincerely, Taylor Day Guest Service Manager Hampton...

Reviewed 13 August 2015 via mobile

With 3 kids at UT this hotel is my home away from home. In fact, I hate when I have to book somewhere else. The rooms are always clean, the staff is friendly and helpful. The breakfast is hot not continental. Rates are great. It is close to shopping, restaurants and easy access from mopac and 183.

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Thank MRF63
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi MRF63! Thank you for making us your home away from home! We are more than happy to have you stay with us. I am glad our location is perfect for your area needs and our staff is friendly and helpful. I will pass along your comments pertaining to the cleanliness of your rooms to our housekeeping department. Thank you...

Highland Village, United States
Reviewed 12 August 2015

We have stayed at this Hampton Inn on numerous occasions, since we have family in the area. Everyone is so friendly and welcoming. The rooms are clean and very comfortable. Breakfast is always well-stocked and delicious. This is a great place to stay!

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Thank Joanne T
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Joanne T, thank you so much for your excellent review and continuously staying at our location! We are more than pleased that your experience here is one that is welcoming and very comfortable! We strive ourselves on our guest satisfaction and ensuring our guests feel at home. Thank you for your wonderful review Joanne T! Until next time, Taylor Day...

Wimberley, Texas
Reviewed 12 August 2015

Love Love Love Hampton Inn Braker Ln Austin. Aug 6-10 2015 Sophie was so helpful in making sure my group got the best rate possible. (family in town for a memorial gathering for my mother) We loved relaxing in the lobby all afternoon on Friday. The fruit snack was appreciated. The breakfast made it easy for everyone to not go...

Review collected in partnership with Hampton
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Thank Emily W
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Emily W, we loved, loved, loved having you and your here this past week! Sophie thanks you graciously for your acknowledgment of her ensuring the best possible rates for your group. We want each and every guest to feel at home and comfortable during their stay and we are glad you and your family enjoyed your time with us! Thank...

Midlothian TX, United States
Reviewed 10 August 2015

The room was very nice and comfortable. The staff was very friendly. The location is very convenient to shopping and restaurants. I was there for business, but the next time I travel to Austin for pleasure I plan on returning to the Hampton Inn.

Review collected in partnership with Hampton
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Thank Ken L
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Ken L, thank you so graciously for your excellent review about your stay with us! We are thrilled you found your room nice and comfortable as we always want each of our guests to feel "at home" here. I am happy to hear that our staff treated you kindly. We greatly look forward to seeing you again Ken L the...

El Paso, Texas
Reviewed 5 August 2015

Best staff ever seen, any where, from very expensive hotels/resorts to economically priced. Friendly, professional, courteous, and always, always a smile and willingness to please. Only risk is you will never be treated any better, any where!

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1Thank Thomas P
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Wow Thomas P, thank you for your fabulous review! The whole staff and I are beyond thrilled we were able to exceed all expectations during your stay here. All staff, in all departments really want everyone to feel at home and welcomed as guest satisfaction is our main goal. I have posted your review for the staff to read as...

Azle, United States
Reviewed 4 August 2015

Very nice hotel and very clean, nice surroundings. Would definitely stay there again. Very friendly staff and digital check in made getting to the room fast and efficient. Tree shaded parking made it nice in the Texas heat. Close to great restaurants and convenient to shopping.

Review collected in partnership with Hampton
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Helpful?
Thank Jennifer B
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you Jennifer B for taking the time to write such a great review about your stay with us. We are happy to hear that you enjoyed the digital e-check in process, allowing you to get into your room fast and efficiently. We are looking forward to seeing you again when you are here in the Austin area. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Region: United States > Texas > Austin > Northwest Austin
Price Range: $151 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, Travelocity and Cheap Tickets so you can book your Hampton Inn Austin - Arboretum Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#3 Family Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
#15 Best Value Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travellers.
6 questions
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Kent, Ohio
4 days ago
Kent, Ohio
4 days ago
Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS

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Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
 of 5 bubbles CarlaRoanoke_VA, 28 Nov 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
 of 5 bubbles , 16 Sep 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
 of 5 bubbles pierrelQ5887XG, 10 Sep 2016 | Read review
“Be specific about your needs. They try hard to please.”
 of 5 bubbles 827michaelm, 22 Aug 2016 | Read review
“Check-in online and you can select your room.”
 of 5 bubbles Peter_Apex, 10 Aug 2016 | Read review
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